2012 Volkswagen Jetta SportWagen SE FWD with Sunroof en venta en New York, NY

Frank was very informative and took the time to answer our questions. Unfortunately we purchased the car elsewhere- lower mileage with a better price. We love auto lenders and wish it would have worked out.

No issues wit this dealer. No hassle. Went with another dealer for a specific vehicle.

Didn't buy the car but the salesman and general manager were both very nice and LOW pressure. If they had what I was looking for I would buy from this place!

They contacted me immediately inquiring about my needs.

Great dealer. I spoke to Chris. Really insightful and he is willing to help out

Miss Myra was very helpful. Unfortunately, the vehicle I was looking for was sent back. Not worthy for resale.

The Dealership was very helpfully!!! I'm thinking very very hard on purchasing the X5M from this dealership!!!

Someone contacted me and when I questioned them about the car being in and accident they tried to play it off as if it was just a minor incident without really knowing what the incident was.

Best car buying experience of my life. Would highly recommend them to everyone. White glove experience. Will be buying from them again

Did not disclose this vehicle was in a serious accident until I was at the dealership.

The price of the vehicle looked good at $23,990. Until they add on $3685 in fees. Doc fee of $695, delivery fee of $1995 and a dealer fee of $ 995. I understand that the dealership needs to make money. However if you want to charge a certain price. Just be upfront with it. The staff was Pre cool though.

Car was not cleaned. It requires detailing, smoke smell to be removed. Can not decide immediately to go ahead and make a offer.

Wanted to know dealer prep charges and total cost out the door but refused to provide an answer. They wanted me to go in to negotiate. I'm almost 2 hours away and wanted to know additional fees because on their reviews one customer complained about being charged extra $2000 fees. They advertise you can buy online but won't give you total cost. Didn't end up buying vehicle.

They were very courteous! I am recommending my daughter to get a car from them.

I had an apointment to see the car ,at 11:00 AM. at 9:30 ,I confirmed again that I am on my way the car ,the representative said the car is there and they are wating for me. When I got there at 10:45 ,They told me: Sorry the car was sold yesterday, but we have other ones to show to you... that is not integrity, they could have at least told me that car is no longer available before I left my home ,45 minutes driving. I give 1 star.

Good

Buying a car isn't ever an enjoyable experience for me, but VW of Princeton made it a pretty smooth process. We left with the car we wanted at a price we were happy paying, and it wasn't agonizing getting there.

Zero ⭐ This Dealer need to go very long way in Customer service.... At least they need to offer a chair to customer to sit. Before giving a class on credit card how it works, pls they should know customer back ground from which Industry he is from. Thanks for the Credit Card Class.

Purchased vehicle after taking it on test drive. There was no pressure. Rob was very personable. My wife loves the vehicle. I would recommend this dealership to anyone who may ask.

Very respectful people undecided on purchasing but will keep in mind as I continue my search for a vehicle

They answerd all my Quote over the phone , they gentleman who answerd the phone was very helpful with very good attitude .

Very friendly and very helpful thanks

Alex, Tiff, Que and everyone we encountered was beyond helpful and informative. They were quick to address all concerns and never onced made us feel like our demands or expectations were too much. They were accommodating and able to get me approved and in a car in no time.

Dealer was very helpful with info on this vehicle, but Brooklyn location may give pause to potential out of state buyers, given community unrest that is beyond dealers control.

his dealer contacted me and scheduled an appointment for me, but I change my mind from the vehicle. I'm giving them five star because they were professional when I spoke with them.

got back to me quickly and was very helpful

I had a pretty good experience ... the ppl helped me out ... and I was approved for the loan ... they were nice and helpful ...

Excellent

Vehicle had a deposit on vehicle wasnt told this till after i got there was a waste of time

Excellent!

Very good, professional experience

Professional

They did respond

I must say I’m extremely impressed with the professionalism and the welcoming environment at Certified Motorcar. Lisa assisted me with the purchase and she was amazing! I highly recommend this dealer. I love my vehicle and the price I paid for it. They don’t have ridiculous fees like a lot of other dealers do. Get your car with them.

Dealer was quick to respond to my question and very honest. Shows that they have character and professionalism in dealing with a prospective customer. Hats off to them for being so honest.

Certified Motorcar has big selection of clean used cars. I made two trips to their Central Jersey location and bought a Subaru Baja. Their customer service is very good and the price of the car was competitive. They showed me their multiple service and detailing areas where the cars are made ready for sale. I have been driving the car to work every day and I'm impressed with how great it drives. A great experience all around!

Don't recommend. All this dealer wants is for me to come in and do a test drive. I'm several hours away and I'm not walking into a dealership for a used car with covid pandemic. I asked several times for a price out the door and no one would give me one. That's used car sales BS. If you want the used car dealer run around by all means these are the guys for you.

Dealer is very responsive and and answered all my questions

Excellent buying experience! Genuinely down to earth guys. Highly recommend.

Quick response

Dealer took a few days to respond, but answered every question open and honestly.

Very busy dealership. We arrived early. Test drove the car and took it to a mechanic to have it looked at. They told us it needed new roters and the dealership put new ones on. Deal went fairly smooth. Pleasant people.

Great customer service

Great staff nice environment was over all pleased

E great customer service

If I could give more stars I would. Great experience I was in and out with a new vehicle faster than I could’ve ever imagined. Matt the salesman was super nice and made sure everything went smoothly. Highly recommend

Quick response, Good experience

They responded very quickly and gave me all the help I needed

Didn't make it to the dealership yet but they did get back to me

had a hard time getting Chuck to answer questions in advance of going to look at the vehicle.Dennis was very helpful.When I went to go look at the vehicle (The knew I was coming) It was dirty, needed repairs not something ready to be sold and it been on there lot for a couple of months.

Sold the vehicle I was interested in under my nose with no even a call to tell me it was sold. Drove 3 hours there for nothing. Do not recommend.

The salesman were very helpful and knowledgeable. They answered my questions completely. They were very honest about the car.

Very polite staff will deal with them anytime

Excellent experience, the car I wanted looked exactly how it did in the pictures! (No surprise dents, scratches like some places)

Great dealer. I spoke to Chris. Really insightful and he is willing to help out

Great

Lee was wonderful