2012 Subaru Legacy usados en venta en Chicopee, MA

Didn’t like the experience at all!!!!!! Still waiting on my car 2 weeks already but Johnny has been hand to hand with me and I really appreciate that he took my case cause The car seller that I had before 🙄🤦🏻‍♀️ other than that just has been headaches

Great, no issues

Quick response to my inquiry. The car I test drove was a cute car, but the cost was too high for the damage I saw. Customer service was ok but not great. The salesperson definitely had patience when I checked out 3 cars but smoked in front of my husband who has asthma. What you see is what you get kind of place.

They we’re very responsive. They contacted me the next day and I made an appt. During these hard times they were very helpful and accommodating. I actually bought the car! Can’t wait to get it!

They really take care you

Very helpful, we did buy the car and I love it!! Allie was great!

I received quick response from the dealer

the dealership responded in a timely manner. the sales person I talked to was very knowledgable about Subarus.

Very prompt in responding and professional!!!

Tommy is helpful I’m looking forward towards doing business with them

Bought the car remote, Tommy was brilliant and couldn’t have been more helpful even after I’d paid for the car. First class service.

The car wasn’t anywhere close to fixed ,done , or ready to drive off in The AUTOLIST said this was a hot car and I hav no clue what a hot car is but I drove from Hartford ct. to Waterbury ct. to start the process to but the car I even put a 100$ deposit down on the car And it’s a bucket Drove terribly on the highway / road . Disappointed And I haven’t heard from them sense The guy said he was gonna fix it and get back to me

Chris was very knowledgeable about the vehicle

Timely. Yes.

Prompt and helpful dealer!

I had a great experience here. I explained to Terry where I needed my payment to be and he showed me my options. Once I picked the vehicle he was able to get me approved and driving the same day. I would definitely recommend this shop.

I love my car. I love the service and the company!

Henry attended me right away without an appointment. The price was right butttt the car was not in any condition to be sold very dirty on the inside, bald tires and no air conditioning. He said they will fix air conditioner after I buy the car and just change the back 2 tires. No chance clean the car change tires and fix air conditioner first. Car had a big sign that says sold as is.

Very professional and knowledgeable

Amy was my sales person, and she was great. Very eager to help sales people in general at Better Way. I drove the silver Mini Cooper Countyman, excellent condition and priced just right. The only reason I didn’t buy there is because I found a lower mileage Mini Paceman in the color I wanted elsewhere.

Responded in timely manner

The car dealer was very rude. He also takes a long time to get back to you and never gives you a straight answer. But the cars itself and prices are good.

Great immediate response

Very nice place

Answered my questions and tried finding me what I was looking for.

Horrible!! They made a deal took our deposit and then tried to change the deal. The are untrustworthy and mean. They actually told us to take our business somewhere else if we did not like their terms

Car City staff were easy to work with, provided repeat test drive opportunities, answered my questions without hesitation or excuses, zero pressure with no hard selling. I purchased a great car at a great price. Both Gus and Wally, my sales person, were professional, friendly, and a pleasure to work with.

Not responsive, They held my car for 8 days after I bought it. I drive it for one day and the check engine light came on. It was supposed to be an one day Job and they had it for three days. To make matters worse, I got it back with a dent. I don’t not recommend this place of you are a hard working person and have dignity where you spend your money.

Good people honest

Not bad ..i just buy a very cheap and exelent condition not perfect but exelent ..no problem whit the paper work.i am happy whit what i got for the prices..

very good they will keep you informed on the car your looking for

When I responded to email salesperson was unhelpful told me to look at the ad for features on the car.

Honest & informative.

Everyone was excellent, joe Cabrera the manager listened and worked with me on getting the deal I wanted.

They we’re very responsive. They contacted me the next day and I made an appt. During these hard times they were very helpful and accommodating. I actually bought the car! Can’t wait to get it!

It was nice and a pleasure be help all of you team at Toyota thank you very much Toyota

Worst experience never go here. Salesman lied to me. Truck had plugs in tires and warning lights on dash. Refused to put new tires on truck. After a deal was made. They wouldnt send title to lender for 3 days. I backed out of the deal and they wouldn't refund my full down payment. They tried charging me 250 to swap tires from another vehicle. Please take my advice and stay away.

Can't actually rate with star rating system. Didn't have much contact other than an email. I read the fine print on their listing - stating that cars are only available at the advertised price if you go through their financing, and have a trade in of certain years. Why not just put honest pricing, instead of luring you in with vague information ? It was too shady for me to even bother.

Yes they contacted me but I’m not going to buy yet

Friendly at most and helpful in all ways. Drive 79 miles to buy it.

awesome dealer, great experience and love my car

It was great

Great experience dealing with Gary to purchase a car 2 hours away. Negotiations were fair and easy and he took care of the issues I noticed on the test drive. He was quick to respond to about 20 emails over about a week and was always friendly and professional.

They were great, very friendly and helpful. Lisa is an excellent asset to have in your business. She was attentive, and overall very professional. Will go there again to buy another vehicle.

Good dealer

I found the people at Shakers to be easy to deal with and honest. My salesman Jim was friendly and thorough as i purchased my Ram 1500. I would recommend this car dealership.

Very pleasant emails and willingness to help!