2012 Mercedes-Benz M-Class ML 350 4MATIC en venta en Miami, FL

I finally spoke to someone at this dealership after they ignored the requests I made through CarGurus.com for several days. Despite indicating on CarGurus that they would ship a car out of state, they told me that they don't do that and they'll only sell to someone who comes to the dealership. They seemed confused, disorganized and unsure of their own way of doing business. It was almost like they didn't care whether or not they sold a car.

Got automatic replies back when trying to engage but nothing else. Been trying for 2 days straight to check on a listed vehicle and getting nowhere. I’m out of state so wondering if they are just ignoring. Although I’m ready to buy and will fly down to make a purchase and drive vehicle back home. Real disappointed it seems some dealerships are just so big they feel they don’t have to concern themselves with potential customers.

I had a terrible experience with this dealer and I do not recommend this dealer. I applied for finance and they said I have a good credit store and gave me an email to discuss the numbers. I emailed them several times and called them as well they never return my calls and emails

Great repor, very be interested in this MB S-Class.

got in contact with me real fast

Bad experience, dont waste your time!!! Spent 2 hours and left without result. Wait seller 1 hour to know that cat what i want was sold!!! They said “ we have another one but price in 2 time high”. Worse customer service and communication.

Chris was very responsive and exceptionally easy to work with! We had a somewhat unique situation whereby we were going to be driving through LaGrange and needed to trade in and buy a new vehicle on a very specific time schedule and Chris made sure everything was taken care of remotely! A solid professional.....

Izzy told me dealer add ons (doc fees etc) were $2500. Deterred me totally. Also bonmin advertised on cargurus $499 for shipping to me. He shot that down as well. Said that was not true. What a farce.

Helpful

Drove 4 hours to purchase a car. The sales guy told me the car was as good as new. I test drove it and found that the back brake light didn't work, there were burns on the roof of the interior, headlights barely worked, and there was a crack in the windshield. Don't waste your time. They lied to me.

Responded quickly to my queries and answered all my questions. Thank you all.

We thought we would wait and see if the car is still there after the health crisis, We can wait on second car. Yes we liked the dealer.

My salesperson was absolutely fabulous..he made my day, and walked me through all the paperwork with ease.He was patient, kind and most of all professional....Bottom line, I bought the 2019 XC 40 Inscription..and I must say, that I am absolutely thrilled with the car, and the service that was afforded me,,RJS.

Very responsive and helpful.

Tried to ask $75k over sticker on a new car. I would not recommend them.

Good. They let me know right away that the Truck was sold already.

Great experience. Car was prepared and inside huge show area. Steve was very helpful and knowledgeable. No hidden fees and warranty is given

This was a very efficient transaction. Everyone involved was polite and not high pressured. I would have given the transaction a five star however they mismanaged my wire transfer delaying the delivery of the car. Overall the dealership was above board.

Helpful & eager.

And outstanding sales staff were very professional very well informed and excellent customer service no pressure and always willing to go the extra mile. I would highly recommend this dealership to anyone.

Great experience fast and professional service

Good communications but high price and sales has no authority to negotiate.

I left four specific messages before receiving a call back. Internet reps (3 different ones) had no clue about their inventory. Simply horrible

Great selection and quality

Always professional

The sales team followed up and were extremely helpful.

Victor was fantastic! I purchased a car in Miami while never leaving New England, they recommended a pre inspection service and arraigned shipping to help save costs. TOP NOTCH!