Concesionarios de Toyota cercanos (Lafayette, IN)

Contact was made with me.

I initially thought I would write a good review, but the sales manager - Andy Sparger - hastily botched a remote sale in progress with his arbitrary terms that were not clear to me or my salesman. The preowned salesman - a really nice guy - and the preowned sales manager had poor and inconsistent communication between themselves and with me for the sale of a car I was in the middle of purchasing, in which I already had money down. Ultimately the sales manager sold it to someone else while they still had my down payment because I could not respond fast enough, in less than 24 hours, to his immediate and unexpected demand for full immediate payment, shared at the literal end of the working day prior. This contradicted what the salesman had initially shared earlier and what he and I had agreed to. The miscommunication between the two employees - including about my times of availability to discuss issues related to my purchase - ultimately ended with them selling my reserved car immediate

She was very kind and helpful