Concesionarios de Dodge cercanos (Palatine, IL)

Great experience

Worked just fine for me, i was able to get my 2022 chevy silverado. They helped me to find better deal for my loan with another bank, than the one i had pre qualified or pre approved.

Had a very positive experience at the dealership. Bought the vehicle.

I decided I was going to purchase a new Jeep, and trade in my Wrangler. So, I looked around and found the model and trim level I wanted. I reached out to the St. Charles Jeep dealer, and began emailing with them. It was confirmed that the car was in stock, the price online was accurate, and most importantly, there were no required add-ons. I did the online KBB “instant cash offer” which said there was an offer for a little over 17K on my Wrangler - which frankly was low - but I figured they needed to lay eyes on it first. They started the appraisal for my car, and I went over the details for the one I wanted to buy. This is where it started to go wrong. First, despite asking and being told in advance about the “add-ons” being optional, it turned out that was a lie - to the tune of a few thousand dollars. Then, they came back with a laughable amount for my Wrangler. $14,000. So, I left and went to Elgin Jeep - who offered $22,000 without negotiation.

Had a great experience working with Dave. Highly recommend him!

Great

The person I talked to on the phone and email to get information about this car was great. June was amazing. However the sales representative we purchased the car from was awful. Billy was a horrible person to deal with. He was talking bad things about June for being off that day. Very unprofessional. He won’t stop talking trying to sell us the car even though we let him know several times that we were ready to purchase the car. Just wasting our time. He lied about the warranty and the time we will going to start doing the monthly payments. He lied about taking our Sion to get a better offer/rate. We found out he lied once we were singing the paperwork. Billy is a very untrustworthy person. Very lousy sales agent and he shouldn’t be managing anyone or anything. He also said we would get two keys. Then he said he would send them in the mail. We’re still waiting for that second key…

McKenzie contacted me first by phone and then text. She was pleasant and informative with out being pushy or obnoxious. I am still considering purchasing the vehicle from Rays Chrysler.