Used Kia Niro EX Premium FWD for Sale in Washington, DC

The car salesperson was helpful. Why do “ some” dealerships have steep added on fees i do not know ????the processing fee in VA is more than MD maximum amount. We ended up “talking down the other fee. Ridiculous amount. I ended buying the car at a nice price. I guess they had to get this car off the lot. But the salesperson was wonderful. Raeshawn...:)

Customer service oriented, professionals, friendly and got the job done!! Went around 7:30pm and came out with the car I wanted around 9Pm. Excellent team!!!!

Beautiful car, but had damage to passenger side. When looking closer, noticed several paint runs/drips on the door. Dealer said it wasn't on the carfax. Not sure who details their used cars, but Stevie Wonder would have spotted this!

Very nice salesman. They tried not to give me a good interest rate with my great credit score.

Great response ! We will be ready the second week of December! If they have the car we are looking for at that time this dealership will be my first choice to get one from

Great dealerships, very helpful and the sales managers work there a**es off if your credit not exactly perfect. Great sales staff

Called in the morning and spoke with a salesperson to schedule a test drive of the vehicle and was advised to come in to see the vehicle. Upon arrival, I was told the vehicle was sold the day before. Waste of my time and very poor customer service. I would look somewhere else If looking to make a purchase.

Very enthusiastic response, but they didn't have what we wanted.

They were great!!! Purchased my car there

They contacted me right away to answer my questions.

Nora was great to work with. He responded quickly and was extremely helpful. O didn’t feel pressured and left feeling I got a great car for a fair price. Would definitely consider buying a car there again.

My sales consultant contacted me very quickly and worked with me to set up a time to test drive the car. The car was spotless and ready to go as soon as I got to the dealership. Every part of the buying process was explained and the financing was quick and painless. Would highly recommend this dealership.

Over price vehicles and hidden fees. Not recommended. The dealership has additional fees charged for used cars such as reconditioning and service charges. The sales does not respond to the customer needs.

Car was everything shown and listed. Jon S is a great person and sales man. Definitely go see Jon, he is easy to work with and responsive.

The car i was interested in was sold But they kept in touch with me and wanted to help me find another car

Bad experience for me, They add 2 extra fees, one of $899 on top of that another of $1.399 + (tag prossesing, and state fee that is normal) the sales manager is very unpleasant person that try to get your trade-in car for few thousand less that other dealers, so be aware!

Drove 4 hours and this truck was horrible nothing like the picture. Went to VA looked at a truck that they purchased in Quebec Canada. Was a real disappointment. There was rust on frame and step the bed inner fender was dented. This truck looked nothing like the pictures or descriptions. I bought a truck the next day on way home in Baltimore. Don’t know what else I can tell you

Poor. They have a lot to learn about selling cars. Glorified order takers who take their prospective clients for granted. Dont return calls or texts or provide pertinent info about vehicle less inquired upon. I would recommend their sales staff attends car sales 101.

They have contacted me through email. I have asked about a virtual meetings and negotiations or completing all of that through email. Instead, they asked me to drive there. I live 50 miles away. I would rather know if they can work with what I can offer before I drive two hours roundtrip.

Dealership responded very quickly.

Although they were friendly, they are not very prompt to replying back. Too many multiple people contacted me instead of one trying to make it happen (lack communication in house). Nothing bad about there actual correspondences with me.

Very good guys and gals here. They just didn't have the right car for me. But they let me have one of their cars for several hours for a good test drive and pre-purchase inspection by my mechanic.

Drove all the way. Only to be told the car was sold. They could have contacted me b4 the appointment. I spoke to the dealer at 4pm. Only to be told the car was sold at 12noon. Then another sales person said there was no such a car..but advertisement

Very good.

Fast response

Great

Overall experience went well. After few miscommunications . Very happy with vehicle after all said and done.

Good experience. Great salesman. I like my vehicle so far. No issues

Great customer service and experience!

It was a very bad experience They have no Costmer service at all They mad me drive 49 minutes and when I reached there they said it was out and someone is using it I don’t understand how you posted a car for sell and then you still have it using it and the milage is still changing

Scheduled a test drive, contacted salesperson the morning of the test drive to let them know I would be there, showed up to see vehicle and all of sudden It’s not available, I would look somewhere else If looking to make a purchase.

The dealer interacted until I questioned their exorbitent dealer processing and doc fees. Then they just stopped. Would not do business with them

The salesman was very nice, but there was something unseemly about the way Koons Woodridge conducted business. At first, they gave me an invoice with questionable fee line items. When I questioned the additions, those were omitted in their "out the door" price, but that offer was uncompetitive and the dealership refused to deal. Oh well, I moved on and got a better one even at a better price!

Was very helpful but I wasn't approved for a lone. Thank you for all your efforts.

Very nice and helpful

i wanted this van i put down payment on it and faxed all paper work i asked about history of van all was well than they said they had to replace owner stearing motor they said i could get it later that day than i get a call telling me they can’t sell me the van!!! i think something is fishy it was everything iwanted can you find out the true story? 0 stares rating they didn’t offer me a compare van!

I purchased the car and love it. I paid more than I expected to pay. The salesman was professional and customer service oriented.

good service

Great experience. Truck was waiting at the door upon arrival. All questions answered by staff and a quick transaction.

Inflated the price 17% as soon as expressed interest in the vehicle (as can be viewed on price history) from a day earlier. Very unprofessional.

Answered my questions quickly and provided me with pricing on vehicle immediately. Contacted me several times inquiring about my interest and invited me down to take test drive.

Yes they did contacted me i made them a offer the next day emailed me it was sold.

The car needed, according to my service repair center and the REJECTION safety sticker about $2,000 of shock, strut etc repairs, and the left Head Gasket was leaking, approx $3,000 repair price. Dealership did not tell me of the Head Gasket leaking and I only knew about the under carriage problems because it failed inspection. The dealership did let me take the vehicle to my car service center to have it looked over before purchase. I think I will not purchase this car.

Very responsive

Clear concise information about their inventory

I wad completely impressed with the Overall Customer Service. Jose Hernandez was my sales person. Yes I brought that Murano. And Mrs. Kathy in Finance was superb.

Nice people very honest and great cars.

Got a great deal at Koons Annapolis!

Josh was great to work with. Very pleasant. No games.

Quick response, but them messages were automated

Replays me with related information