New Dodge Durango for Sale Nationwide

Got back to me initially but after that really dropped the ball.Talked and got trade in information when I asked them to email me all the pricing information and final price they never sent it.Emailed them several times asking for it but no response.

I was contacted quickly and asked for pricing information. I was then ignored after two follow up e mails so I disengaged.

Great response

Very. Professional

Amazing experience. Everyone was very friendly and accommodating.

Very responsive and informative. Let me know what I needed to do to get the vehicle because of my credit score.

Easy to work with and helped us get my wife the PERFECT car!

They try to get you with $4000 in "dealer fees". I was also told to come in and drove over an hour.. only for them to tell me a car that is posted online is not ready for sale. Would never go back to this dealer. Waste of Time!

The best !

The salesman was very nice and helpful. We ended up buying the car.

The dealership contacted me instantly when I emailed them through cargurus.com. I ended up buying the car. I am extremely satisfied with the entire process. Sam Casey was awesome to work with at the dealership.

Very friendly and responsive. When it came down to a vehicle at Thompson and one other dealer I couldn't get Thompson to budge anymore on the price so I went with the other dealer.

Zero follow up communication, no one answers the phone. I asked multiple times for at least a picture of the truck I was interested in. I was told by Mitch the sales manager that someone would be in touch, no one was. I was emailed by Chrissy after the initial CarGurus inquiry. Never heard back. I don’t feel like they care and I shouldn’t have to beg someone to take my $50k. I’ll look elsewhere.

very quick to answer questions

Made car buying very simple

The sales person responded to me quickly answered my question that I had about the truck

Great customer service I love the car

Dealership was great, no hassle at all. Had set up meeting and was onetime, even held vehicle for 12 hours for me. Easy to do business with, nothing hidden and no trying to sell me something else. They were good people to do business with.

They took care of me, and will be taking care of me for quite some time.

Good initial response. Communication off a bit in trying to get pricing. Limited production model and they took some time before advising me of the dealer markup.

We are so thankful for the excellent service we received from John Valentine. His willingness to meet us at the very end of the day and stay as late as was necessary to help us purchase the most beautiful car on the road today (the Alpha Romeo Giulia) we couldn't be happier with the amount of care that we experienced.

Very disappointed in how they responded to my inquiry. Never called just a email on my trade and told me I had to purchase a 1995.00 new car warranty that I didn’t ask for. I will be looking somewhere else to purchase.

Good dealership

Difficult to even get a hold of anyone. Sales personnel did not know much of anything as far as the negotiation on the vehicle price

great

One response and a few emails. None of the additional info I requested.

I was contacted promptly by the dealership about the vehicle, but they were unwilling to ship cars out of state "for security reasons." The salesperson was polite and professional.

Sent emails and offered to set up test drive

Sales rep didnt even know this truck sold 3 days prior but was willing to talk on buying price

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

Fast response

Responsive. Good follow up

Had the vehicle as advertised. It was ready for me to test drive when I arrived. Their salesman Waldo was very helpful and attentive.he did a good job of explaining an demonstrating the vehicle features. They made the buying process simple.

Great response time.

Will definitely do business again, no hassle whatsoever. The staff was very friendly and straight forward with all the questions and pricing. That’s my way of doing Business!!

At this time I was just shopping and comparing the vehicles I have in mind to buy. The sales team was prompt at seeing about my interest in a vehicle but was not pushy or rude. Understood my position at the time and this is hard to find in a dealership. Will most likely buy from here when I have my situation set to do so.

Should be a zero star rating, told me vehicle was available, did the paperwork, they would not call me back, when i finally got ahold of them the next day they had sold vehicle to someone else. Will never use them again.

A representative responded quickly advising me the vehicle had already sold. I don’t live near the dealer so I appreciate that my time wasn’t wasted.

Melvin was extremely nice and helpful.

i reached out for information they contacted me the following day

They were very responsive and had I not bought closer to home, I would have travelled to them

Great experience

Even after telling them I ONLY wanted manual transmission in the 2015,2016 ultimate model and when they come across one to call me then, they continued to harass me on both phone, messaging and email without reading the previous notes from previous interactions.

Worked with us to get a good deal and the right van. Thanks Paul.

Kenan was the perfect host, not a pushy salesperson. He listened, asked questions, answered questions, was knowledgeable, funny, and sincere.