New Jeep Grand Cherokee for Sale Nationwide

Excellent

I drove 3hrs with family only to find out they "had to add $2300 to the advertirsed price on car Gurus and could not do anything about it " on top of the usual tax,doc fee , finance etc. their best trade in offer was 6k less than my local honda dealer i would have rated my experience 1 start but sales person was friendly overall advertised price was not as good as it looked

Terrible experience got to dealership and no one even acknowledged I was there even when someone came out they didn’t even bother to look my way checked out the car cause it was unlocked but then they locked it on me don’t bother buying here guys are seriously a joke every other place I’ve been walks circles around this dealership drove a hour to be ignored for Half a hour.

This dealer was fine, but I decided on a different model.

They was helpful

This is a top notch dealership. Everyone I came in contact with was helpful, friendly, and I am very happy with my purchase.

The best !

Zero follow up communication, no one answers the phone. I asked multiple times for at least a picture of the truck I was interested in. I was told by Mitch the sales manager that someone would be in touch, no one was. I was emailed by Chrissy after the initial CarGurus inquiry. Never heard back. I don’t feel like they care and I shouldn’t have to beg someone to take my $50k. I’ll look elsewhere.

very quick to answer questions

Dealership experience was terrible. I had asked several times from different salespeople to please send me information and mainly Photos of the vehicle. For some reason they would not and avoided it over and over again. I really don’t even think they had the vehicle in stock. They just wanted me to drive 100 plus miles without seeing it only to buy something else. I believe that’s called bait and switch. Avoid this dealership! You will be thankful you did.

No contact after initial phone call but very nice and not super aggressive like most dealers

Three stars for a fast response. Wouldn't answer a simple question (via email) about equipment on a car in their inventory, thus there's no experience to describe! Bought elsewhere.

I was contacted quickly and asked for pricing information. I was then ignored after two follow up e mails so I disengaged.

Great response

Very. Professional

Sent emails and offered to set up test drive

Sales rep didnt even know this truck sold 3 days prior but was willing to talk on buying price

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

Price did not match. Bait and switch. Then asking for help, representative ran out of time and asked if he could follow up. 5 days later still no call, waste of time.

Salesman was not professional.. they advertised one price then tell you it’s an extra $5,000 for a package they put on their new cars?(Bait and Switch)

They are very responsive but I get only to have a drive test and of course I don't want to drive all the way from Houston to San Marcos for a simple drive test , I was looking to buy the Jeep

Need to remove listing once vehicle is sold.

Good dealership

Difficult to even get a hold of anyone. Sales personnel did not know much of anything as far as the negotiation on the vehicle price

great

One response and a few emails. None of the additional info I requested.

I was contacted promptly by the dealership about the vehicle, but they were unwilling to ship cars out of state "for security reasons." The salesperson was polite and professional.

We bought a 2020 cherokee from them

Great service!

Love these guys everyone made me feel welcome and comfortable , made the car buying process very easy, would go back and buy again,

Made car buying very simple

Horrible experience. We drove from LA to Hemet to purchase 3 cars. The manager did not honor the price we found through CarGurus. Was charging above MSRP and wanted us to live in Canada... Are you serious! I don't know what kind of employees they have, but both the sales and manager we're horrible. The sales guys kept speaking using bad words while we were there.

Everything worked out great! I finally got the car that I wanted and deserved!

Very nice

They were good

Great communication from Jacob!

Sales, finance, and overall experience was phenomenal. I would recommend this dealership to anyone. Awesome group of people. I wouldn’t buy from anyone else

This place was a joke. Went to test drive a truck and got in and the engine light was on. Sales manager didn’t let us test drive. Wasted trip.

Asked three specific questions that were easy to answer. No one called after I asked four different times.

Great I bought from them

Jay was EXTREMELY helpful i have already told at least 2 people to come and see him

Salesman got right back to me . Was upfront with how the truck was visually. Went about and beyond put the truck on a lift and send video of things I asked for .

Purchased elsewhere due to proximity and car shopping fatigue, but they were eager and pleasant.

I kept getting ridiculous emails asking if I reviewed quote, was being assisted or how to contact me. I asked for pictures and never got them then truck was sold

Awesome dealership. Charles is a good salesman, worked with me over the phone. Upfront no hidden fees, no surprises. Best experience I’ve had at a dealership.