New Toyota RAV4 for Sale Nationwide

Sales guys ‘Very kind when I got there ‘ took me to a booth sales guy ask for my DL. Didn’t see anyone after that for 20min. I walked out !! I had $5,000 to put down or even purchase cash. But I guess nobody wanted a sale. They tried calling back but I already had a bad experience. Get it correct the first time guys !!!

After driving 2 hours to look at this truck they wouldn't give me any numbers like trade in and the cost of the truck I was interested in. So I went back home waited for phone calls and didn't recieve any. I also asked if the vehicle was eligible for a purchased warranty and never got a reply to that. And also asked to have a carfax emailed to me and the manager stated he didn't know how to do that. Too many red flags for me to purchase from them

Great

Very responsive. Courteous

Very nice people and will always put you first

Said the car was in for a sensor part repair. Next morning it was sold.

They seemed more then willing to help me

I told the dealer I was very interested in the vehicle and asked for photos. Dealer responded and said the vehicle was in their shop for minor dent/ding repairs and would be available to view next Friday. I called the next Friday and they had sold the vehicle.

They were very helpful, kind and the process went very quickly. I'm very satisfied with the service and my purchase.

Very nice, answered back quickly

Best price

Great Dealership, their online Sales rep Melissa Standridge was great to work with, she was quick to respond to my inquiries. I did not purchase the vehicle from them only because I found a similar vehicle local with less mileage. Would definitely work with again in the future

Great follow up

Very corteous people

They make you go and then change the price, do not trust these people, I do not know how are they in business, make me drive 40 minutes and then they want double what they advertise, I confirm before drive there and they say is try the price but when I arrived they ask a different one like $7500, beware of this people.

Dealer was quick to respond to my inquire

Easy, quick, and painless! In and out in less than 2 hours! The way car buying should be!

I purchased the vehicle from this dealer however it took me 4 trips. We would agree on deals after I left and when I came in person they would not honor the deals. My sales associate would also schedule meetings with me and then not be there for those meetings passing me along to a new salesperson. Overall I feel this dealer wasn’t very professional and did not show up to meetings they scheduled with me!

Our experience at this dealership was wonderful. We live the car and feel we got a very good deal. Andre was a wonderful salesperson.

Good

Worst service experience,, don’t buy here this guys are crooks, sales person Daniel Montalvo is not straight forward , he was working on a deal on a vehicle that was already sold

Lied dishonest car not for sale or never for sale - dealer offered car for sale, does not have nor ever had to sale. Has no new or old actual photos of truck ever on their car lot. RUN as fast as you can.

good

My salesman John Russell was an outstanding guy and loved working with him.

Haven’t been there yet but the phone calls were outstanding and very helpful people

Dealer was very generous on my trade allowance and staff were very courteous and helpful.

Quick response. I requested additional pictures of the underside of this truck which were quickly sent. I did not buy this vehicle, but this dealer we extremely responsive and professional. I would not hesitate to contact them again.

Frustrating experience that did not result in a purchase. Blame is probably both the dealership and CarGurus. Selected the car I wanted, got pre-approved...and then found out my only option was to come into the dealership to test drive and complete the purchase. CarGurus clearly lists a delivery cost and purchase terms. The dealership stated that they "have been asking CarGurus to take down the delivery fee for a while. They have not done it."

Courteous and great follow up

They are efficient and helpful

Quick response!

The dealer answered all my questions and was quick to contact me and help with my decision on my purchase...

I received a response quickly and she was very willing to answer any questions.

Sunroof had an issue when i got home....

Excellent customer service.

Was deciding between a Seltos and a Crosstrek. I went with rhe Crosstrek. Dealer experience was fine but made the decision based on the car.

The salesperson was very attentive and truthful. They did not jack up the MSRP price. We got a 2021 Toyota RAV4 Hybrid XLE Premium from this dealership.

Prompt and helpful

I bought a 2021 Venza from Browns. I'm a return customer and traded in my old 2012 Venza. Same salesman, Alan Adams. Highly recommend, both Browns and Alan. A++++

Responsive but car I went to see was already sold before I got there and it seemed they knew.

Quick to respond

Replied in a very timely manner.

Good communication. Car sold before we engaged.

Quick response. Very helpful

Very professional! I knew what I was looking for. No hassle,no back and forth bargaining. Al was my salesman, great guy, down to earth and straight to the point. Took a test drive,made an offer.My mechanic looked it over and I purchased it the following day.