New Kia Sportage for Sale Nationwide

The prices the advertise are not the price you can get the car for. This is a bait and switch dealer they are just trying to get you in the door. I was told by Kimberly that she couldn't sell the car for the advertised price, but she could for $2,500 more. Then I get a call from the internet sales manager and he says the car is $6,000 more. Needless to say I didn't even step foot into the building since they played games like this over the phone.

Bait and switch advertised price is $2000 below their negotiating starting price. Just gimmicks to get you into dealership by promoting below more straightforward dealers. A total waste of time

Price was $2000 more than advertised and he never answered any questions. Mike Rosa had the correct stock number and next email from dealership was the car was gone, never heard from mike again. Dealership has sent numerous advertisements for other cars, never showed them any interest in other cars?

They were very helpful.

Yes they replied to my email with little detail. I called and to pry for information. Received and email from the manager from the same email address as the salesperson? Mentioned no actual photos of the car, just a stock photo. Was very doubtful of this car being on the lot. $4300 in fees on a car priced $19k? Decided not to make the drive to see the car after reading other reviews also.

Very professional and helpful for my calling

Texted me and followed up

Car was priced by CarGurus at $13,997. Dealer than added approximately $2,500 for inspection, washing, vacuming, 2 air filters, and an oil change. Then added another $1,500 on for paperwork. TOTALING AN ADDITIONAL $4,000 OVER THE ADVERTISED SALE PRICE! This was a mandatory addition, no choice if I wanted the car. I walked out.

Pushy. Kept calling me after I told him I was not interested.

Rapid response.

Was only contacted by the sales manager via generic email greetings and advertisements. When I called them about the advertised vehicle; they said that the price on CarGurus was incorrect? They then attempted to give me a price $4k over what was advertised? Didn’t appreciate their tactics, ended up purchasing a newer model (of the same vehicle) at a dealership 2hrs away.

Great place great people

bad, sent me a email with a car they had listed wit cargurs , priced a new car for $11600, over the phone gave me a price value for $13 to $14 thousand, (1 year old car with 10000 miles, like new .) they wanted 5 thousand and my car. waisted 3 hours of my time, tolls up there and back, and gas. makes you look bad, with there scam sales practice.

Very helpful and informative about the truck I was inquiring about.

Friendly and professional quick response with follow through. Shop with confidence.

They said they would keep in touch about a inquiry but sold the vehicle from under me.

The car I came in for was already sold by the time I arrived. My sales representative Wade was fantastic, and reassured me that he will find a similar deal for me on their lot. Great experience overall, and the team was very efficient. You don't have to waste your entire day. They value your time, and want to give you the best deal possible. Thank you Acura of Elmhurst!

I should have paid attention to reviews...click & bait for sure. I talked to Elizabeth Friday and she said vehicle was there. Went Saturday and it was not!! Marco & Edwin were nice & polite. However, there were a couple of other vehicles I looked at but I felt slighted and left.

Dealer was intent on adding warranties and their car plan to the tune of nearly an additional $3800. When asked to remove more than once I was informed they price aggressively on your website to get customers in. I purchased a vehicle 2 days later at another dealer.

Worst experience I ever had, it’s a scam. They advertise the price, but when you go there they slap you with $5000 extra dealer fees. Horrible Buyer beware.

Greatest dealer

Was very informative, kept me posted at all time.

The associates are not very prepared I made an appointment and the vehicle was not in ready. The salesman had to drive to a different location to pick up the vehicle kind of strange like they were not expecting me, after all they emailed me to confirm the appointment

Mike the manager was awesome and so helpful!! We will only buy our cars at this dealership!

Second time stoping by here. First time the upsold so much that 25k car became 35k... and wouldn't take anything out. Second time did bait and switch. Literally called to see if the had the vehicle. When I got there it was supposedly in service. Stay away!

Knowledgeable and helpful presale, all the way through purchase process!

Will only deal with you if you come in to the dealership. I live 4 hours away. and even with COVID, they have no interest in dealing with customers remotely. Extremely disappointed and a waste of time

Fast

They won’t deal with you at all unless you come into dealership, even if you live 5 hours away. They have online reviews saying they do bait and switch w/advertised very low prices then load up w/multiple thousand dollar fees.

If I can give a negative stars I would! Appointment was set up a day before for a test drive. We received confirmation through email. We drove 40 minutes to get to our 10:30 am appointment, we are asked to wait and few minutes later we were told that the vehicle was SOLD THE NIGHT BEFORE!!!’ WTF!! Didn’t even give us a courtesy call!!’ I won’t deal with this bunch of clowns!! Don’t ever come or purchase anything from this dealership. You suck!!

Best customer services

Worked with Crystal and Luis and they were both great! Bought the car I came in for.

they were very helpful they worked with me they have good customer service if I could I could give them more stars

Listened to my needs

Nice company

Unbeatable attention, beautiful my acura, just what I was looking for, no more than thanking willy wu for his valuable attention.

Great service. Amazing management and awesome sales guys.!!

Dealership was very fast in responding for the request. Definitely will consider this dealership. Unfortunately the car was sold before I came to my actual visit. Thank you everyone.

I dont know if this is just for used car but they charge extra ~$2700 from listed price for certification fee. Plus tax and other fees. They should add $2700 from original price on listing so that buyers are aware.

Disgusting,,,!!! I really liked lot, submitted a credit app online, did not hear from them all day, finally called and was informed that they would not disclose if i was approved, ( my credit score is 760 ) or what interest rate was unless i physically came into their store. Obviously, they look to get you in, get you confused, and then take advantage of the situation to their advantage. They lost my business and I hope they lose your!!!

I would describe this dealership in one word: BAIT-AND-SWITCH Lure buyers by advertising very low price which shows great value but then they add $4,700 worth of additional fee.

Would not commit to a price over the phone and I am not driving 4 hours without knowing price.

Made appointment, obtained per approval letter, drove 4 hours to buy. When we arrived, they said the car we wanted had been sold. Old fashioned bait and switch. Dishonest people. Dont recommend.

Very helpful told me everything I needed to know

Dealer responded and was professional.