New 2016 / 2017 / 2018 Toyota Prius c For Sale Near Reno, NV

they responded quickly and were very helpful

They are great about responding to inquiries but unwilling at all to budge on price even when offering cash

Great

I had been researching a car at this dealership for nearly two but lived 7 hours away so the bulk of my research was done online and through email with their sales people. During one email I asked about the condition of the car, specifically asking if there was any dents, scratches or chips in the body. The response I got stated that, "the car was in great condition and there were no visible dent, scratches or chips on the body of the car." Well I drove the 7 hours to the dealership expecting to buy this car only find that there were multiple dents and scratches no to mention a large chips on the roof of the car which was rusting. I was pretty pissed off at this point. Had I known about this damage I wouldn't have driven 7 hours to see this car. Then I asked the salesman "helping" me how long the car had been at this dealership. He told me it had been there for 4 days. As I mentioned previously in this review, I had been researching this car AT THIS DEALERSHIPS FOR NEARLY TWO WEEKS. I'm fine with someone playing hardball when negotiating but flat out lying to me is something I don't tolerate. They lied about the condition of the car through email and lied right to my face about how long it had been there. They clearly have no respect for their costumers and will say anything to try to make a sale. I will never go to this dealership again.

I think it is a crime to false advertise merchandise. The white 2014 FJ Cruiser being represented as the Trail Teams Ultimate edition is not a Trail Teams Ultimate Edition. Obviously, Toyota dealers can misrepresent vehicles on Car Gurus and no-one has the integrity to hold themselves and others accountable. I will never use nor recommend Car Gurus again.

good dealer,didn't have what I was looking for.