Response from Toyota Sunnyvale:
Thank you for taking the time out of your day to share your experience, Scott. We believe in professional customer service and I'm glad that John made such a great impression on you. If you need anything else for your vehicle, please let us know. Also, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”.
Samantha Helton | firstname.lastname@example.org | Customer Relations Manager