New Toyota Prius Prime for Sale in Worcester, MA

The car buying experience and the sales rep Erick were very good. The follow up with the registry paperwork had a problem which Imperial needs to resolve in the next day or two.

Good experience & I did not feel pressured at all.

Nice to work with, Luana Viana was very helpful in letting me know how the process would work, and what would be different for me buying from out of state. I ended up finding a lower priced car, but not by much. Would have gone there to get this car, if it wasn't a little further than the other slightly lower priced vehicle.

Great people to work with. Mohammad especially is very helpful and trustworthy.

dealer did not have the advertised vehicle

Excellent experience! Very professional and no nonsense . A real pleasure to deal with. Salesman Eric was terrific as well. Highly recommend!

Very responsive and helpful

I called before going to the dealer requiring about if the highlander was still available they told me yes. When I got there they had me waiting waited around for 30 mins to an hr before they told me that the vehicle was sold a while ago so wasted a long ride

The dealership was awesome, they make the buying process easy and no pressure at all. They worked with me to the best they could, but it still was out of my budget. Salesman Jose was a total gentlemen never pressured me at all. I would rate this dealership very high and would not hesitate to purchase from them.

I bought the car. I was disappointed that very few staff members were wearing masks during the Covid19 crisis

No deal was done but they responded quickly, salesman was nice and courteous

Dealer contacted me seems OK.

Good people. Fast service.

I looked at GMC Terrain And it was rotted And they were telling me that it was fine Didn’t even bother to show me any other cars in the lot

Yuri was very helpful. Spent a great deal of time explaining car, business, paper work,etc..pick car monday, hope to pit 500 miles on it, this week. Traffic made the trip apronlem, but dealship was great.

Amazing

Great buying experience, happy and helpful stuff!

Great phone support experience. Not the best car buying experience since I was a first time buyer.

contacted me right away!

was excellent

I just bought a different white Jeep Compass from them and am obsessed with it. They were so helpful, highly recommend!

Nice and easy.

Risked my family's lives by selling us a car with a serious mechanical defect after assuring us it had been thoroughly inspected. Gave us a hard time before finally repairing it. Then they failed to perform alignment after the repairs. Went somewhere else to get it done, not worth dealing with incompetence of this dealership anymore. Furthermore the wheels had locking nuts, but no key. Worst $40k I ever spent. Do NOT buy anything from them without having it inspected by a real mechanic first.

always answer and respond

Follow calls and vehicle info was very timely !

Bait and Switch! The dealer was relatively quick to contact me but said the car had been sold but would be happy to match me with something else from their "large selection of pre-owned vehicles." I suspected that the car was never really available (at least not this quarter) but decided to give it a week to see if they take the listing down...NOPE, the vehicle is still being advertised as available. Classic!

They are responding back to me but my daughter don't like that car

the site is devoid of any pictures and vehicle description. was told that the sales person took a video with personal cellphone and wanted my phone number to send it to me. very poor....

This was the classic bait and switch. I made an appointment for the next day, followed up with a email to make sure that the car would be there, received confirmation, and when I arrived I was told that the car was sold the day before. I didn't receive an email to tell that the car was sold. The car I was looking at was about $20k. They proceeded show me all the cars they had were over $30k. I big waste of time.

I didn't actual work with the dealership because I was able to buy a vehicle in town. However, they were very friendly and nice.

Got back to me and followed up on my interest

$500+ vehicle documentation fee and $200+ nitro tire fee...absurd.

Excellent

Quick reply and corrected mileage error in listing after I question it

Good dealers

They responded to me very quickly. Although the car I wanted was sold just days prior.

Showed a printed car fax with accident report smudged out . The vehicle was in an accident with min to mod damage . Thank God I check the car fax on car gurus and found out proper info.

So easy to deal with, very responsive and kind!

Very nice Salle's mane I appreciate your help

Answer all my questions.very professional

Trying their best to find what I am looking for and not being too overbearing when doing so.

Great

Very good

Prompt, friendly contact even though I decided to wait awhile before I buy

Good to work with and transaction was easy!