New Toyota Prius Prime for Sale in Santa Barbara, CA

My experience was not what I expected. I had intended to purchase this vehicle but seller would not drop off fees for the extra accessories. He kept saying that accessories could not be taken off. He insisted that accessories came in with the car. Then he gave me the quote on a 2021 Toyota Corolla and this one did not come with accessories. Your people are not honest with clients. I left your dealer feeling upset.

I called to get a total cost of the car . It was $4000 over the advertised price!!!!!! They said “ dealer accessories “ I talked to Manager to no avail !!!! DO NOT BUY FROM TOYOTA OF TORRANCE!!!!!!!

It was great!

Great dealer. Easy to deal with.

Good morning yes I bought this car I'm very pleased with it

Everything was exactly as it said it would be on CarGurus. They did try to upsell a bit but did not pressure us after we firmly declined.

Dealer contacted, it was me who did not respond back. Best, Norman

Thanks for the quick replies.

Excellent customer service.

Fast reply

Great people Excellent service

outstanding customer service.. will buy from him

Great people working there. Very professional & not pushy. Im still in touch with victor who has given me great correspondence about the car. When i get the money i will defently buy from here

Very conscientious dealership! They followed up with me several times. Unfortunately, I just got in a car accident so I am not in a position to get a different car. If I was able to purchase a car, I would buy from them!

We went on a saturday, and you can imagine that was... crowded. But we managed to get a same day appointment with ease, and everyone tried to make the buying process as painless as possible. No one was pushy about extra features and the entire process was transparent. The staff and mgmt team were all very friendly!

Immediate contact and all Still in work-- I am comparing a few makes to see which works best for me!

I've been emailing the person back and forth and then all of a sudden is gone the car is sold 2 days prior to me talking to the sales rep for two days knowing that she's sold the car ready. It was like she was waiting for another car to come in to try to sell that to me trying to put phone my appointment

Great customer service. Quick to respond with answers.

i kept getting emails and i lost interest. i was initially excited to go view the car especially because i live so close by but reminding me to go see it every 30 minutes is a bit overwhelming.

Made an appointment with dealer on Saturday night to go see the vehicle the very next morning at 10 am. I drove an hour to the dealership and they text me it was sold right as I was pulling into the driveway.

Good service. Friendly. Good price.

They have good service and fast response. Finally I bought the car there.

Fast response and Really nice person

Delayed purchase on my behalf due to job related stuff but they were very helpful straightforward place. Highly recommend

Good service, took care all my concerns. They were very profesional.

very good and informational

Unfortunately they were less than honest not only about the car’s condition but also about the “no hassle” return policy. They accepted the car’s return but gave me two different stories about how they return my money. Twelve days latter I’m still waiting for my refund of $13,000. They have the car AND all of my money still after several phone calls.

Excellent experience!!!

Good follow up

They made buying easy . They were super helpful and answered all my questions in a very kind and professional manner.

Totally on it in terms of staying in touch.

lovely lovely people. helpful and patient!

Responded slower than other dealers but overall was courteous. Did not get a deal here so my review will end here.

Contacted me right away !

They did there best and I love it

They were very attentive.

Very persistent help to assist with my interests.

Very good

Nice people

Out-the-door price had hidden fees above their base price + tax and registration, which is what I was willing to pay. Less than $200 apart, they wouldn’t budge. Frank G. did put in a good effort, but his hands were tied by his manager.

Really couldn't offer m,e much as far as a good price goes even if I pay cash. I am actually surprised there are not better prices and no real intensives by Toyota or the dealership at this time...

The sales guy was great but I felt that I was rushed thru the financial part to quickly with no chance to read the docs or discuss them.