New Toyota C-HR for Sale in San Jose, CA

The car has a big dent on right side and dealer refused to fix or adjust price of vehicle. Also, there is only one key to car which was bandaged with duck tape; not appealing or professional.

They emailed me back instantly, helped with setting up an appt with ease. We drove from Lodi in the evening with our 3 yr old and and was happy when we left. They were already waiting for us outside to greet us. Everyone was very professional and friendly. The car was exactly like they described, very considerate overall. They included our daughter from the moment we stepped in especially when she was getting antsy. Definitely recommend and would love to come back in the future.

I saw the car in person when it arrived but it had not been inspected so it wasnt ready. I was told by the dealer ship that I would be alerted the moment car was reconditioned and available. Sales person kept in touch every other day with the status and even told that it was put in wholesale mode so I get first priority. All that talk and eventually the car was sold and I was not informed, kept me waiting for over a week. I wouldn't really trust these folks.

Great communications and straight forward.

Joe my salesman and Harish in financing were both so nice and easy to deal with! The car is in great condition & very clean. Very happy!

Great service

Great! Loved Dona very nice and helpful!

Dealer went out of their way to find me a used car at my price point with the options I wanted. When the car I desired was sold before I could test drive it, they took a similar car out of wholesale reserve and prepared it and gave me an extended warrantee.

I appreciated that the folks were adhering to Covid 19 guidelines and were super above helpful and honest. If it were for a different car I would purchase. But the car smelled of Cigarettes and had some interior damage.

No stress, what ever you see the price on the sticker is the price you’re going to pay+ Sale tax,®ister fee for DMV

Friendly, helpful, timely responsive to questions. over priced for the vehicle I had interest in buying.

Got excellent deal and great customer service

I wasn't impressed, they wanted me to put down a half down payment or buy cash aparently because the car is older.

They’ve kept me informed of price drops. I’m in the 15,000$ price range. If and when it drops I’ll be in contact with them

They were very professional called me the very next day wanting to see how could they help me get into one of their vehicles. I would highly recommend these guys to other people who's trying to get a car.

Good service

Grest information

I purchased an SUV 2015 there but my experience there was not really satisfied. The test drive was only a few blocks from the dealer. The SUV I purchased was not deeply clean. No one was expecting me at my appointment time.

The price is a little low than KBB Value and everyone in the dealership was helpful except when you are buying the car with your own bank pre-approved purchase, they were confused and not well explained how the process supposedly. Overall they really active and helpful especially Johnny Tavares and Omid Azizi!

Vinnie was great! He was there ready for us and is very knowledgeable. Didn't buy the car, because I might get a Hybrid instead. I recommend Vinnie!

I was actually interested in a specific 2019 Ford Escape and it took 4 emails to AutoNation in Hayward to acknowledge my request and confirm that actual vehicle was available. Their inability to correctly read my multiple emails was very frustrating and lead me to believe they weren’t very organized or professional, so I didn’t go see the car.

responsive and helpful

It was fine. Just email responses by my choice

I was able to purchase my dream car at a great price. I experienced great customer service. I'm happy .

Spoke with Ryan He was helpful Showed me the numbers Offered me lower finance rate than my credit union Process took about 2 and a half hours. Pretty painless

Helpful salesperson, but car had many paint chips

Excellent service, Mr. Gonzalez was very professional, patient, and thoughtful. He met all of our needs as elderies. He even brought the car to our home which was 3 hours away from his dealership. He made the paperwork so easy and had everything ready for us. He took his time to explain all the details on how the car functions. I would highly recommend this dealership.

Very helpful! They go above and beyond to help a customer. Best customer service I’ve got out of 8 dealerships I contacted. Definitely recommend.

Great people. Friendly and responsive. Good deal on the car.

Fantastic service

Was ready to purchase but the dealer would not tell me what the recall was about which kept the vehicle from receiving a factory certification. They did say no remedy had been determined by the manufacturer as yet. Examining the web, I determined there’s a recall regarding the fuel pump which may result in engine stoppage while driving. So, I feel the dealership was not fully open and honest. Obviously I did not purchase the vehicle.

Solid dealership, prompt and efficient answers to questions.

First class experience. They got me the car no one else could.

I appreciated that the folks were adhering to Covid 19 guidelines and were super above helpful and honest. If it were for a different car I would purchase. But the car smelled of Cigarettes and had some interior damage.

Spoke with Ryan He was helpful Showed me the numbers Offered me lower finance rate than my credit union Process took about 2 and a half hours. Pretty painless

Solid dealership, prompt and efficient answers to questions.

No stress, what ever you see the price on the sticker is the price you’re going to pay+ Sale tax,®ister fee for DMV

Friendly, helpful, timely responsive to questions. over priced for the vehicle I had interest in buying.

Excellent service, Mr. Gonzalez was very professional, patient, and thoughtful. He met all of our needs as elderies. He even brought the car to our home which was 3 hours away from his dealership. He made the paperwork so easy and had everything ready for us. He took his time to explain all the details on how the car functions. I would highly recommend this dealership.

Jasmine is very helpful and courteous.

Singh was very responsive and kept me in the loop. Unfortunately, the car sold before I could get to California, but Singh informed straight away to save me the trip.

The car was not cleaned. The sales person that I was communicating was not there. The new person was not knowledgeable and gave wrong information about the car.....

They have really responded quickly I cannot drive to concord tho

I felt rushed and it seems like they only care about closing a deal and sell you some unnecessary stuff. The dealer ( Jeshua) had a bad temper when we were asking questions and trying to negotiate. I felt like I wasn’t supposed to ask/negotiate or even take a minute to think about weather getting the car or not. I would never go to this location anymore.

The truck that I wanted had just been sent to auction, but the customer service gentleman was very helpful and supportive.

They offered amazing customer service. I thought it was going to take longer but I was in and out without any fuss! I live in San Jose and needed my partner’s signature and instead of having my partner drive all the way to Dublin they gave me my keyes and followed me down to San Jose to have my partner sign the papers that’s what I call customer service!

Dealer responded immediately, scheduled a visit, and had the car ready to test-drive at the time we agreed. We bought the car from them and are please with the overall experience.

Someone from Dublin Toyota contacted me right away and answered all of my questions. He even provided me with the Carfax report for the vehicle I was interested in. Great experience!

Only reason they received 4 stars is because the key fob was glued shut and they didn’t replace it when purchased.

Very nice and inviting people. Very respectful

Had an appointment with the car and when I arrived, I found out it was already sold. Wasted my time.

They were supposed to send me a quote, 2 times after they called me on the phone. Never heard back from them. Went to the dealership and the person than identified as the sales manager was rude and condescending.

Good dealer

Quick response and willingness to help make purchase goal

Angel was very professional and was well informative.

Good service

They respond fast to call back. A bit unorganized, I had different person who contacted me with different date when the vehicle was going to arrive on the lot. For the most part. I would reach out to them again.