Response from Bender Chevrolet Cadillac:
I am very sorry you had a bad experience . I have searched extensively throughout our dealership and spoke with both used car manager and new car manager and all salesman who work here to address your situation with them and came up short. This is Bender GM World are you positive it occurred here? Please contact me at 575-309-5150 for more info to make sure this never happens again. Thank you and i look forward to speaking with you!