New 2016 / 2017 Mercedes-Benz Metris Cargo For Sale Near Scranton, PA

Mr Depasquale,

Thank you for your feedback. Mercedes Benz of Lancaster is one of the longest running dealerships in North America and we are excited to celebrate our 60th Anniversary this year. We wouldn’t have been able to make it this long without the ability to adapt with change.  Factors such as technology, economy and market changes are three that come to mind when explaining how a franchise dealer can be exposed to change. That is why your opinion matters so much and we are grateful for the opportunity to earn your business.

The sales staff at Mercedes Benz of Lancaster aims

Mr Depasquale,

Thank you for your feedback. Mercedes Benz of Lancaster is one of the longest running dealerships in North America and we are excited to celebrate our 60th Anniversary this year. We wouldn’t have been able to make it this long without the ability to adapt with change.  Factors such as technology, economy and market changes are three that come to mind when explaining how a franchise dealer can be exposed to change. That is why your opinion matters so much and we are grateful for the opportunity to earn your business.

The sales staff at Mercedes Benz of Lancaster aims to provide an unparalleled experience every time. Our objective is two-fold. One, we focus on helping our customers to find the best fit for their lifestyle. Second, our trained professionals describe the value in our cars, while also providing options to make each one as affordable as possible. We believe that the value of a car should not be measured on how much it was discounted. Instead, our idea of value is the ease of doing business and fairness of price.  The pricing strategy of our pre-owned cars is simple. Each car is priced based on the condition of the car and how it is directly related to current market prices. For example, a certified pre-owned car with low miles, an added warranty, new brakes and tires will be priced higher than the same model that has high miles, bald tires and no warranty. We often do business with customers throughout the country because of our competitive pricing and availability. That said, it is essential that we explain the process of our pre-owned cars and how each one had been cared for. Setting the expectation that we price our cars at or below retail market is key.

As mentioned, we must be willing to adapt with change. Your opinion matters and we’re thankful that you took the time to provide us with your insight. We didn’t earn your business in this case, however I would like to extend my contact information with the hope you will give us another opportunity in the future.

Sincerely,
Matt Duke
Sales Manager
717-569-5100
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