New Jeep Renegade for Sale in Austin, TX

Sent emails and offered to set up test drive

Sales rep didnt even know this truck sold 3 days prior but was willing to talk on buying price

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

Price did not match. Bait and switch. Then asking for help, representative ran out of time and asked if he could follow up. 5 days later still no call, waste of time.

Salesman was not professional.. they advertised one price then tell you it’s an extra $5,000 for a package they put on their new cars?(Bait and Switch)

They are very responsive but I get only to have a drive test and of course I don't want to drive all the way from Houston to San Marcos for a simple drive test , I was looking to buy the Jeep

The dealership uses deceptive advertising practices. They tried to add $4000 to the online price claiming “addendums” that aren’t reflected in the published price. When I inquired about the “addendums,” I’m told it’s for a 7 year warranty, yet the website advertises the warranty “All at no cost to you.” They’re just dishonest. Take your business elsewhere. There are numerous similar complaints about these tactics that have been filed on the BBB website.

Horrible response, sales associate had no clue why I was there even though I made an appointment and very unprofessional. The price they advertised on CarGurus.com, they asked $2400 more than that plus TT&L. I would not recommend this dealership

I inquired about a new Ram 3500 they advertised on here with and the dealer tries to sell it to me for more than MSRP. Says there is nothing he can do. I only qualify for a USAA discount. BEWARE OF THEIR BAIT & SWITCH TACTICS. Terrible business model does not work with intelligent buyers. Keep your inventory. I will spend my money with honest dealers.

They did email me and I responded but never received a response.

Very helpful and welcoming, best car buying experience ever gotten.

I was told that even though the car was on their lot they couldn’t sell it due to age and mileage. It was automatically added to their inventory. I was very disappointed that they had a car for sale but couldn’t sell it.

My problem with the is you get thrown for a loop with an addl 2300.00 added to the vehicle when you get to the dealership. You don't hear about it until you sit down to discuss the price. This is one of those high pressure sales places. Couldn't get the price fm the sales person. He kept putting me off to sign some papers.

ggod

Jason was awesome! Will definitely recommend!

The car is exactly what i was looking for so i did purchase it. I was very impressed.

Easy, fast, and very helpful

Do not buy from this dealer. Price was advertised at $46,643. Called to make deal and fly from Oregon to pickup, only to be told from salesman that "we don't pay attention to what the internet price is... the actual price is $53,000 plus fees". They said they are not bound by third party site prices, even though they are the ones that advertised it.

Drove a hour just for them to say the vehicle I Was supposed to test drive wasn’t on the lot yet, because it was still In transit to the dealer. I Even called and verified before I left the house.

Responded quickly

Didn’t take long and employees very friendly

Advertised Price on CarGurus matches the Dealer at $42939. Took the truck for a ride, the sales person mentioned extra discounts for trading in my Ford. go figure, comes back with a $49999 price back on the offer and a low ball offer on my truck. the dealer is playing with their customer old bite and switch games. how come do you advertise a truck on the internet and decide to flip the value after a test drive? insane, do not loose your time at the San Marcos Dealer,

I called to request the selling price, the rep stated that the advertising price is only for the car that they don’t advertise their real price. What a waste of time

Quick and professional response.

Complete bait and switch, price ended up being over $5,000 more than their advertised price.

Excellent service. Very informative.

Great and helpful people.

Go elsewhere. They are crooked. Advertised lower price then raised it by $1700.

Wonderful

Great

Very responsive and helpful. Jason made the car buying process fairly painless.

Worst experience ever with a car dealership. They will not honor the 21790.00 price. They said it was a mistake. They wouldn't even honor the the higher price from yesterday. They wanted to add 1000.00 on top of yesterday's price. Had to talk them down 500.00. Mike and these guys are a ripp off. Check your prices before dealing with this dealership.

Called me that same day very pleased with them

Great Experience!

They have 2k worth of markup, vin etching, nitrogen in tires, clear coat, and some leather protectant, as if it were a brand new vehicle. I found French fries and trash under back seat and they said it had been detailed. Nice car but actually has 73k miles. They wanted 28k with 2,800 down. Thanks but no thanks.

Responded quickly

I asked for pictures since there were none. Reply was to give my phone number. I replied I wanted to see some photos before driving the hour to dealership. No answer back. Next day add was gone and I still have not received a reply or note to say the vehicle was sold.

Nice people

They have stayed in touch all week and tmrw we’ll go check out the trucks we have liked there.

Great sales person in Mario Salazar.

Nice experience. Not pushy people. They are kind and willing to make a deal.

Prompt

Fast response!

I asked for photos and they never sent any.

Basically should have dealt with this dealership prior to me purchasing my truck. Response was quick, should have open my email sooner! Will do business with them in the future.