New 2017 / 2018 Honda Fit For Sale Near Charleston, SC

I didn't end up deciding on a Honda, but this dealership was very responsive and professional.

She showed concern and I appreciated the diligence.

I had two problems at freedom honda in Sumter, SC. I went to look at, test drive and hopefully purchased the car that they had online and they kept trying to get me to purchase something else..the other problem was when the car they tried to put me in I didn't won't, the sales manager got an attitude and a lil upset. Other then that, my experience was great!!

Experience was horrible. Made an appointment to view veheicle. Upon arrival vehicle was no where to be found. Had to sit and wait for maybe a hour. Then sales guy takes us to car in back corner of lot and does not have the keys and leaves us there while a huge thunderstorm is approaching. Vehicle had obviously been traded in and had nothing done to it. vehicle was dirty, smelled like cigarettes and alcohol. We choose to take car that evening as it was in bad shape but we were more concerned about its mechanical condition. We had our mechanic inspect vehicle. Vehicle had $2,000. In just parts to repair vehicle to good condition. We called dealer spoke with sales man and said we would take vehicle in light of repairs needed but we would only pay $4,000.00 and no other dealer fees. Their listed price on car gurus does not include a $400.00 paper work processing fee! General manager agreed to the $4,000.00 out the door as is over the phone. We commenced to begin vehicle repairs after the agreed sales price over the phone. I returned to dealer the next day as promised on time to pay for vehicle, taxes and SC state fees. I gave the salesman the check and cash for the vehicle and he began having me fill out paper work. After almost 45 minutes of paper work and waiting. The general manarger berated/ verbally attacked me in the middle of the show room. He sat down and immediately asked what kind of stuff am I trying to pull very aggressively in my face over and over. Began demanding location of vehicle which again we had already began working on because the general manager clearly said we had a deal. Due to time invested, and money already vested in vehicle I felt pushed into having no choice but to pay this dealer $400.00 processing fee. Which made the purchase price agreed to over the phone not honored.

I had a helpful conversation with one of their salespersons. He was able to answer our questions. We did not visit the dealership though as the car was not exactly what we were looking for.

I emailed this dealer on Monday, set up an appointment to view the vehicle on Thursday. My fiancé and I drove from Columbia to Charleston on Thursday, got there later than expected, but the car was waiting for us. Eric Jaeger, who was the salesman I had the appointment with, did everything he could to get us the deal we wanted on the car. We walked out that night with our new vehicle. I was nervous going to the dealership, based on all the negative reviews I had read online, but I had a very different and very enjoyable experience. I guess it depends on who your salesperson is, so ask for Eric!