Response from Friendly Ford:
Thank you for reaching out to us, Kathy. While we are glad we were able to repair your vehicle, we’re very sorry about the debris you found. We have spoken to our detailing team, and we will be monitoring their work more closely. Our General Sales Manager, Mark Bernicker, would like to speak with you regarding the gas card you were promised. Please email him directly with your best contact number at email@example.com.