New Dodge Journey for Sale in San Antonio, TX

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

Price did not match. Bait and switch. Then asking for help, representative ran out of time and asked if he could follow up. 5 days later still no call, waste of time.

Salesman was not professional.. they advertised one price then tell you it’s an extra $5,000 for a package they put on their new cars?(Bait and Switch)

They are very responsive but I get only to have a drive test and of course I don't want to drive all the way from Houston to San Marcos for a simple drive test , I was looking to buy the Jeep

The dealership uses deceptive advertising practices. They tried to add $4000 to the online price claiming “addendums” that aren’t reflected in the published price. When I inquired about the “addendums,” I’m told it’s for a 7 year warranty, yet the website advertises the warranty “All at no cost to you.” They’re just dishonest. Take your business elsewhere. There are numerous similar complaints about these tactics that have been filed on the BBB website.

Horrible response, sales associate had no clue why I was there even though I made an appointment and very unprofessional. The price they advertised on CarGurus.com, they asked $2400 more than that plus TT&L. I would not recommend this dealership

I inquired about a new Ram 3500 they advertised on here with and the dealer tries to sell it to me for more than MSRP. Says there is nothing he can do. I only qualify for a USAA discount. BEWARE OF THEIR BAIT & SWITCH TACTICS. Terrible business model does not work with intelligent buyers. Keep your inventory. I will spend my money with honest dealers.

They did email me and I responded but never received a response.

Very helpful and welcoming, best car buying experience ever gotten.

I was told that even though the car was on their lot they couldn’t sell it due to age and mileage. It was automatically added to their inventory. I was very disappointed that they had a car for sale but couldn’t sell it.

My problem with the is you get thrown for a loop with an addl 2300.00 added to the vehicle when you get to the dealership. You don't hear about it until you sit down to discuss the price. This is one of those high pressure sales places. Couldn't get the price fm the sales person. He kept putting me off to sign some papers.

ggod

Jason was awesome! Will definitely recommend!

The car is exactly what i was looking for so i did purchase it. I was very impressed.

Easy, fast, and very helpful

It was a great experience and I was provided with great help!

Great response time. Straightforward pricing and awesome salesman attitude.

Poor customer service. I submitted my credit app online spoke to a Tina of whom hours later sent me text, the vehicle is sold. Did not offer any other vehicle, basically said I sold your car thanks for taking a hit on your credit. While I was contacted by another individual to rectify things because I did voice my displeasure I was completely done with them. Car or no car customer service will walk an Individual out the door.

Had to email the dealership several times before they responded back. Bad communications.

Had a good experience at ancira. Will be buying from them again in the future, even though they are 1 and a half hour from where I live.

Salesperson Peiper was great

Good communication

Kept calling me to come in to see the car when the car was already sold wtf and they didn't have anything on there lot for me to come look at wtf

Had a really great experience. Staff took great care of me and my family there.

Excellent Customer Service

The salesman that made initial contact never returned my calls and the vehicle that they listed was already sold. Yet it is still showing up as available.

My Salesman was Larry Carlton and he made my purchase almost flawless considering our present Pandemic conditions . He was Professional and very helpful During and after my purchase. Thanks Mr. Larry Carlton. Sam

Outstanding!! The entire team was a pleasure to work with. They were knowledgeable, helpful, responsive, fair and delivered on everything they said. Would highly recommend.

Great pricing. Highly recommended.

Very quaint dealership that has tons of inventory. Tom met us and remained with us throughout the experience and process. Tom is very easy to work with and was very helpful providing feedback that was beneficial. I would highly recommend Tom for future vehicle selection and satisfying those needs

Excellent experience.

Dealership contacted me within an hour. Purchased vehicle over the phone, received honest trade in for my vehicle. Best experience I have had with a dealership, Tom was my salesman and was very helpful with my purchase. Highly recommend bluebonnet and Tom if you are in need of a new vehicle.

Got back to me right away.

They were honest about price up front, did not play the usual dealer games. Promptly responded to all my questions. Made purchasing easy process

Very easy and straight forward good experience

The dealer was amazing. Help me get my dream truck while I was deployed.

An email was sent but no response after that

very cordial even with not being able to come to terms on vehicle

Will definitely be back to purchase another vehicle from them.

Quick response and worked for a better rate on our financing.

Took care of the entire deal over the phone and they delivered the truck to me

Great staff, helped us get our dream car

Helpful

Great people,very helpful in every way

Reached out to me right away. Very professional!