New Chrysler 300 for Sale in Yakima, WA

The staff members were very helpful and professional. This was the best and easiest car buying process I have experienced in my 30yrs of buying cars. I will be returning to buy my next car

Overall a good experience. They spoke to me and examined the car as requested. They were supposed to follow up the next day about modifications that were done to the car, they never called back. I found another car.

Communicated through email

Treated me like a person. Great job to all

Great group o guys. We drove from Wyoming to go pick the vehicle, the salesman I was initially taking to(Izayah) was going on days off but made sure I was taken care of by Ivan when we got there. Service was great and I was impressed with the friendliness and honesty.

short conversation rapid response appreciated reaching me quickly

Alfonso, my salesman, was a pleasure to work with. I traveled from Arkansas to make my purchase. He had everything already for me as soon as I walked in the door. He was nice enough to pick me up from the airport. Including my test drive and the signing of the documents that where already pre-prepared, I was in and out within an hour. I strongly suggest Alfonso and Lithia Chrysler Jeep Dodge of Tri-Cities.

The vehicle was in rough shape but the service from Alfanso was great!

Missed potential sale with poor follow through and empty promises. Called them multiple times over the course of a week. Not once was a call returned although I was told several times I would be contacted. From our initial conversation I made it known that I would be flying across country to pick it up my and drive back!

Very informative and lots of contact unfortunately vehicle sold before I could see it

The staff was very helpful and professional.

Friendly staff great to work with. Easy transaction had everything ready for us when we arrived at the dealership.

Very informative and Buick quality responses.

Didnt havw this particular jeep available anymore when i went in, but were great in getting me into a vehicle i was looking for and within my budget.

The salesman tried hard to address my questions and wants. Unfortunately, it is hard to compare the Cadillac you have to a Mercedes we want.

We went to the dealership. The truck had obvious damage I guess they have no intention of fixing. The truck was priced at $2,000 + more than the price here. The salesman, though courteous, didn't seem to have all information about the vehicle. The sticker listed options that the truck didn't actually have. i.e. Power back window. Suspect it was broken and replaced with a flat piece of glass. Overall just not professional.

So far very responsive and no hassle or games see how the rest goes and update my review later today

They promised to hold a car for us. We drove 2 1/2 hours and they had sold it. They wouldn't even own up to it. They made up some story that didn't even make sense. A phone call would have saved us a 5 hour round trip.

AJ was beyond helpful...on the phone, by text and in person! I purchased my Jeep Renegade from this dealership, and the experience was an A+...

Very responsive, answered all my questions promptly and provided all the information I asked for. We msde a deal and they got me in and out promptly. Drove my truck home 230 miles and I love it.

They are so nice and friendly and I buy 2019 dodge

Excellent service and hospitality, enjoyed working with them.

Salesman was good. The car was beat up pretty good.

Inquired about purchasing a vehicle and reached out for additional details multiple times no one got back to me until they sold the vehicle. Lithia needs to improve customer service big time not my first negative experience with one of their dealerships lately.

They sent me an email letting me know the car had already been purchased. It was mostly a neutral experience as I didn’t have contact with them after that.

Dealer answered my questions in a timely matter. Thank you

Sold vehicle before I got there for my appointment & did not notify me. Drove over an hour one way for nothing. Salesmen all on their cell phones looking bored. Terrible experience.

Very informative and lots of contact unfortunately vehicle sold before I could see it

Very bad experience with these guys. Most dealers cannot be trusted but those who ended up in this place cannot be trusted twice much. Thought had a deal on one car, wasted like 1/2 of the day with these clowns, agreed on their asking price and provided all they asked, then very late in the day one of their salespeople named "jose" or whatever informed they are going to "pass on the deal" ...Actually, i am glad they did. Avoid this place, folks.

Prompt response. Very helpful!

Good to deal with, they had everything ready when I arrived to pick up the vehicle.

Everybody was nice but the detailing needed some work. Found cat food and tampons under the seat. The car was all scratched up. I asked them to work out what they could before I took the car home. When I got home my husband found a black sock near the passenger side.

Mark was awesome. Super helpful

They took care of me, and will be taking care of me for quite some time.

Good initial response. Communication off a bit in trying to get pricing. Limited production model and they took some time before advising me of the dealer markup.

We are so thankful for the excellent service we received from John Valentine. His willingness to meet us at the very end of the day and stay as late as was necessary to help us purchase the most beautiful car on the road today (the Alpha Romeo Giulia) we couldn't be happier with the amount of care that we experienced.

A+++++

Not very friendly or knowledgable, hard time believing they're a certified dealer based on understanding of vehicles, price or appearance of dealership. Salesperson admitted to not really knowing anything about the car I test drove, and was trying to sell a well used car for over the price of a new one. Laughed at me when I tried to make an offer. Do not recommend.

the dealership answered my questions over the phone.