New Chevrolet Sonic for Sale in Cedar Rapids, IA

i was told the truck was available to look at then when I made the 1.5 hr trip i was told they had already had a deposit on the truck when I reached out the first time.

Rachel was the only one who kept in constant communication, they should of had her as a salesperson. I was transferred to a salesman who was too busy for me so he sent me to his assistant. And her communication is horrible. Found out we had 2 separate appointments because of emails, not because we scheduled anything or knew about anything. We ended up purchasing a vehicle somewhere else.

Dealership was very busy so we had to wait about 20 minutes, past our appointment time. Otherwise nfreat experience and would recommend!

Excellent Response Time

I wasted my time with going to the dealer to look at the vehicle. Turns out, the photo of the vehicle posted on line was a stock photo and not a photo of the vehicle I went there to look at. In fact, the vehicle posted on line was not even there. It had been sent to the auction because it was in such bad shape.

they were very friendly,which I would expect, they did deal with me which I value. If a dealership is not willing to deal even a little that's when I walk. My saleman has even worked to rectify a small issue that I've had even two weeks after the sale. Very impressed!

I asked for more information on this vehicle, I got a response very quick, setup a time to come look at the vehicle, I was able to meet the person I was texting with, unlike bigger dealerships that you don’t get to meet them. Overall great experience, very knowledgeable and great customer service, I ended up buying a vehicle from them. Would recommend.

Excellent friendly and professional service!

I agreed to the advertised price, but the vehicle was not at the dealership yet. Then I was told the vehicle couldn't be sold for the advertised price and the actual price would be higher. Intentionally misleading or a honest mistake? They were very responsive to my initial inquiries and things were fine until I was trying to finalize the deal and guarantee the vehicle would be mine. I ultimately purchased from another dealer.