New Chevrolet Impala for Sale in Washington, DC

Cool

Treated me very well

I decided to go with someone else. But, everyone was helpful and knowledgeable.

Stopped by dealership and looked at vehicle on lot. DECEPTIVE ADVERTISING. NO PICS OF CAR POSTED SHOWED THE FRONT END DAMAGE (entire new front bumper cover needed). WASTE OF TIME. STAY AWAY. Top price asked, assumed in decent condition, NOPE. Looks like driven hard, and a LOT of front end paint chips. DEALER reached out via email even though I posted complaint about their shady practices...they made no apology, ignored my complaint completely.

Prompt and helpful responses

Took my credit information, and didnt respond, to anything after. Very unprofessional

Dealer was helpful in showing car, test drive, and contacting former owner about mods performed. Car had suffered a mishap on the lot with someone backing into with a trailer hitch. Dealer was preparing to repair the damage in their body shop but my concern is that the mark-down offered for a car that had to have quarter panel replaced (been in an accident) was insufficient. Otherwise, personnel were friendly and helpful.

Communication very good

It was good

Very helpful without pressure

Absolutely the best dealership I have had the pleasure of doing business with and I have been buying cars for 60 years. They even delivered the truck to my house and I live in Rehoboth Beach DE. a 2 1/2 hour drive one-way. Without a doubt the very best in the state of Maryland.

Kyle was an excellent sales representative. He answered to all of our questions and concerns! Give them guys a try: they have a good selection!

Thank you for the professionalism and quick response!

Communication was prompt. Car was ready for test drive at appointment time. Lots of add-ons to the listed price of the car, including big dollars for reconditioning and inspection.

The dealership was very helpful and ready to answer any questions that I had.

Lou is the best salesman

They were friendly in the beginning, but unable to make anything happen. They became a bit annoying with additional emails, once this fell through. Although, I do see they have lowered their Price, it still will sit on their lot.

Normally, I’m dreading purchasing a vehicle, however, the team at Koons Clarksville made the process easy. Thomas Caruso was quick to respond to my inquiry, the car was ready for a test drive upon my arrival and it looked exactly like on the pictures. Everyone was very helpful and accommodating. I will definitely recommend Koons Clarksville to my friends. Thank you!

Great experience so far.

Excellent interaction. Malik was a great salesman. He was patient and answered all my questions. No pressure. Will buy from him anytime.

Mus is awesome. Overall experience was great. He had the car detaied twice to get it right. Staff was friendly. I would recommend this dealership. Thank you!

Very quick to respond and friendly.

Dealer did contact me but car was sold before I could see it.

Very helpful and really worked well for me.

Dealer was professional and very courteous. Unfortunately for me, they did not have any used trucks in inventory that met my needs. I would go back again.

They were very helpful. Unlike some other car salesmen, they are very patient and they do not pressure you into buying. I am satisifed with the quality of service they provide.

The dealer contacted us immediately with the Wow price, the salesman Eric was outstanding. I will say I do not believe the dealership was fair on the trade in but everything else was great.

Very happy, very large selection, and great to deal with.

Very humble and respectful staff

Bought from Koons. Overall good experience with them. From salesman to sales manager and finance lead, they all were great. I am traveling to pick up my vehicle today. Will be the first time I see the vehicle and the dealership in person. I’m hoping my phone and email corespondent matches my in person experience.

Great experience.

They was nice

They answered me in a timely manner. Would deal with them again.

i talked to several helpful members of sales team. Was very happy with their level of knowledge of the new technology on the Bolt.

Internet price said one thing, initial offer in the dealer was excessively higher. Apparently the industry norm is too include every rebate available, and not necessarily only what you qualify for in the internet price to get you in the door.

Very helpful.

responsive and helpful with information.

Very simple helpful people the make very think easy I really like them.

I was good experience

Excellent experience! Dre treated us quite well, purchased the vehicle as described. Very happy overall!

They were quick with responses, efficient and friendly. No complaints! We did end up purchasing a vehicle here and will utilize the Ted Britt for Life maintenance package.

Yes he made it priority to get in contact with me .

Responded quick

Made contact, waiting for the medical problems to pass

I'm very satisfied with Koons Chevrolet. They got back to me immediately and were extremely helpful.