New Buick Encore for Sale in Atlanta, GA

The dealer was quick to respond and pleasant to communicate with.

It was a pleasant experience but the truck sold before we were able to make a deal

They were very helpful

Got a price over the internet. I drove up and they had the truck ready the whole process took less than an hour

Beware of this dealership. My husband and I went in as serious buyers. We mentioned the price that we saw on the Cargurus sight and we were told that the price was a trade in price (that is no wear on the page) and the real price was over $2000 more. Bait and switch!! Shame on them..

The response was pretty fast. I purchased from another dealership before I was able to make it to my appointment with Southtowne Motors of Newnan

Customer service was great over the phone and in person. Even though I ended up leaving with a total different vehicle but I am happy with my new vehicle. Price was a little higher than other dealerships.

Prompt

Rrsponded

This makes the fourth vehicle I have purchased from southtown, could not ask for a better experience. My service department agent set me up with a fantastic salesman and even though he was busy with another customer he took time to see us and set us up with a fellow salesman. And I got the unicorn of Jeep's in fantastic condition.

Very good experience with this dealer. Bought the truck. They were low on the trade in value, but it worked out ok. Good follow up from them so far as well.

Very fast response and answered all of my questions about the vehicle.

Terrible customer service and ignored for several days and not made to feel important at all. Unwilling to negotiate or return calls or emails in a timely manner. Deal switched hands several times and people had to be caught up constantly making process very difficult. Did have a good relationship with the Salesman who willingly wanted to help and the finance guy who did all our paperwork was very helpful as well.

Very responsive

Dealer responded but I was not ready

Response is good I can’t continue the discussion due to rate

Michelle Chenevert Was very friendly even though I did not buy the vehicle

So I found this deal on Cargurus and after speaking with the sales rep and coordinating a time to go in I find out the day I am going in that the price miraculously jumped $4k. Texas-switch or a computer-error? Who is to say. Regardless I didn’t make the drive down and waste my time.

Mr. Ogletree was professional and was very helpful! The car was in excellent shape. I didn’t have a trade and had my own financing, so the price would have been higher than $14.9k.

Best dealership ever...I worked with Ronnie and he was so nice and kind ..I had contacted about a Trax and ended up getting a better deal On a Encore.

Good info

The salesman was knowledgeable and very helpful. We where very please with the service.

Excellent

Michael Graham, Sr. worked with me on the HHR unfortunately we couldn't agree on price. He tried his best but I only had so much to work with and didn't want to finance. He has sent me two follow-up emails.

Good truck

Good

They were a good dealership. They gave me a fair price for my trade.

Easy to work with, bought my 2018 Subaru Forester at a great price!

Responsive.

The van is a 1500, not a 3500. I called the dealership, he said the van was a 1500. The listing said 3500 promaster

I was very pleased with my experience with Southtowne Motors. I would recommend them to anyone. I felt like i was treated very well.

They said they couldn't help until my bankruptcy was discharged. They were very nice.

I call before I went to see the car and they told me that they still got it so I went and drove 2 hours and 30 minutes ... and went I got there they took 40 minutes to tell me that they don't got it no more .. yea right

we live over an hour away, so we wanted to talk pricing and get a idea of where they are at. They refuse to talk pricing over the phone and I refuse to drive over an hour not knowing what we are getting into. Total waste of time. We are buying a truck this weekend and WILL NOT go there

Good, contacted me several times !!!

Great people was persistent in getting me vehicle.

Awesome dealership, would surely recommend them to anyone.

The dealer contacted me in a timely answered some questions right away but took about a day to answer a pertinent question. They kept calling me and texting me which was bothersome.

Tylre responded the next day even though she was not working. I purchased the car and they sent all the paperwork, we signed and done except picking it up. The entire staff was very friendly and professional. I fly to Atlanta and they are picking me up at the airport can’t beat that!

Prompt and courteous

Good price

An email response came the day after we went to the dealership. Terrible experience. We called first about availability of a certain red truck. Told it was available. For e 50 miles, waited 10 minutes for a salesperson to then be told the truck was NOT available. Out as a loaner. If course, they offered for us to see a white truck. No. We will NEVER make the drive to Southtowne again. Pure bait and switch! And they do t care, they just say they are so sorry. Not.

Drove over an hour and a half to see this car. Had an appointment, but no one reserved car on my behalf. Car sold an hour before my appointment. Then they tried to work a deal on a similar car for $2500 more. Their best price was still over a $1000 more than same at a dealer that was 15 mins. from my house.

Very helpful in gathering information, and making sure all my questions were answered.

Very good group of people