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6001 Two Notch Rd
Columbia, SC 29223
Sales: (803) 497-3525
Service: (855) 615-5732
Today 9:00am - 6:00pm
Columbia, SC 29223
autoPROS Columbia6001 Two Notch Rd
Columbia, SC 29223
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May 24, 2017
Sales Mgr confused the truck I wanted even though he sent me the you tube video. Just before I was leaving I learned they sold my truck. They shopped my credit so much they took my credit score from 806 to 765. What a bunch of losers. STAY AWAY from these guys!!!!!
Mar 3, 2017
experience at autopros was great in the beginning. I had made an appt with Miguel the car salesman. I told him I live in Atlanta it would take me 3 hours but will be there. he was there and greeted me then we started talking about the car. this car is a 2006 ford mustang convertible. upon inspection they did not have the top that goes on to protect the cover that is down. also he said the shifter lever cover when you shift the gears is on order and he would send it to my house. so the deal was made to deduct 300 dollars from down payment so I can buy the top cover. I accepted. after 2 weeks that has passed I called back to him to ask him about the piece for the shifter. behold they fired him and now they said that the deal that was made was for both pieces. now we were in a war nobody wanted to help me. so at the end I had to buy a shifter from ford which was 250.00 plus labor. I was not going to drive roundtrip 6 hours to argue with them. and they also claimed they did a 180 point safety inspection after my mechanic checked it the right front passenger brake caliper was missing the bolts. so thank god I didn't hit the brakes hard because that could have been in accident!!! bottom line get everything in writing because they did not stand up on their word. even if an employee got fired you should still take care of your customers!!!!!!
Jan 16, 2017
Shannon was completely upfront and honest, and everything he told me that I was able to fact-check later turned out to be true. The truck itself is excellent, and my mechanic says I got a good deal. I'll recommend AutoPros to anyone.
Jan 4, 2017
Prices on their vehicles are very competitive. However, If you're trading in a vehicle look elsewhere or sell it first, as they lowball you on your trade. I went to a major dealer and was offered over double on my trade to what theses guys offered.
Dec 1, 2016
I emailed them the night before and they called early the very next morning. He answered the questions we had and was very informative. We went and test drove the truck. We looked around at other vehicles as well. The sales staff were very helpful but we did not feel pressured to buy. They gave us information about the vehicles we looked at and when we made a decision on a vehicle we were pleased with the timely manner in which the deal was completed. Special thanks to Scott, Zino, and Brian!
Oct 3, 2016
Sep 27, 2016
I was told I could take this car home to test drive and have it checked out. Upon arriving my sales person was busy. Another salesperson stepped in and needless to say did not know the situation after driving 150 miles I was told I could not take the car home. Very unprofessional didn't even receive a call the next day from the original salesperson to apologize. Would not recommend this dealership!
Sep 21, 2016
Sep 3, 2016
Car was in terrible shape and over priced. Salesman knew nothing about the car. Just offer excuses about it's problems and repeated his patter over and over again about their google ratings. Sent me a "custom" video, that was a slide show of the same pics posted on-line with no new info. Waste of my time. My over all feeling is take a mechanic and buyer beware.
Aug 14, 2016
Stephen A Garcia was very helpful and courteous at AutoPros Columbia. He even went out and measured the tread on the tires for me. He sent me the complete car fax and answered all my questions. I'm excited to get my car. I live in CA. The price was so good I could afford to ship it across the country!
Jul 15, 2016
We live 90 miles away from dealership. We inquired online about 2014 Kia Sorento LX. We were contacted right away by Maggie with follow-ups from Steve. Very accommodating and helpful to us. We ultimately found a suitable Kia Sorento in our area, but will always consider auto PRO Columbia in the future because of such a splendid experience with them.
Apr 25, 2016
Show older dealer reviews 36
Aug 19, 2015
Aug 6, 2015
I recommend this dealer! They are the real deal in value and honesty. Overall my experience with Autopros was good. There were a few challenges but they were resolved by the management and owners. I purchased a 2015 Lexus RX 350 at thousands, yes thousands less than closest quote. It was worth the 3 hour drive. Scott the GM and Brent, one of the owners made the experience pleasant. The salesperson answered all questions and addressed my concerns and administratively, did a good job. I suggest asking as many questions one may have and verify all information on the vehicle is accurate as presented on web. I was greeted promptly on my entrance to showroom. Everyone was friendly. It just felt nice. The closing process was smooth. There was a lot to sign. Be aware what you sign. No hidden cost. Maureen, my salesperson couldn't/wouldn't make time to drive the 13 miles to the airport to pick me up after the sale the next day. I gave her 3-hours notice. She called me at the last minute and said had a appointment. I'm certain, based on my experience with the other leaders, someone would have delivered my $40,000+ purchase those few miles. Oh well, My guess is the deal was done so no more customer service. Disappointing. I still recommend this dealer. Just suggest Maureen have the same level of service as the others. I will definitely let Autopros be my first look on my future purchases just with a different salesperson. My experience with Maureen was not as pleasant as others have stated. Yet still I will not judge dealership for her behavior. You won't regret buying here.
Jul 19, 2015
A used auto sales and service center with a game changing strategy. They believe in customer service. One isn't made to feel like a mark throughout the sales process. Pricing on used autos and service very fair. They go the extra length to ensure that the customer is satisfied. Watchout CarMax!
Jul 5, 2015
These guy's at AutoPROS Columbia are awesome!! They have nice great quality vehicles. I got a 2011 Honda Polit from here. I'm oh so loving my new vehicle. Luxury cars are available down here as well. Reasonable and affordable prices. If you want a nice vehicle I suggest you go here. They will make sure they work with you and get you what you want. AutoPROS does trade in as well. I would like to THANK all the employees here for the pleasant experience. Much love Jas!!
Feb 1, 2015
Called the dealer and they said they posted a wrong picture on their site. Did they really have the car or sold it after I had already asked about it and told me this story?
Response from autoPROS Columbia:
We have had a couple of errors on some of our photos. That will happen sometime. We would be glad to discuss your inquiry more. Please call me,Randy Threatt at 803-230-9486 so I can help you with any questions that you may have about any vehicle.
Dec 1, 2014
5 Stars for sure! These guys are straight up professionals and tell it like it is which is uncommon in the car business! Best experience we have ever had buying a car and we love our new ride!! I will be telling my friends about this super company and they will be getting my future business!!!
Oct 14, 2014
got a Chrysler T&C Oct 7 2014. all went well. no trade no down. all paper work done. then this morning the 14th they call and they say they need a 1000 $ cause the loan company changed their policy.....some one is going to pay that cause i'm not..I love this van and already bought things for it...
Aug 2, 2014
Jun 25, 2014
My daughter was searching for a nice pre-owned vehicle on the Internet when she found the exact car she was looking for at autoPROS Columbia. Because I had already done my research, I knew it was priced right and there would be no need to "wheel and deal" as I have in the past. I have purchased many new and used vehicles over the years, but my car buying experience with autoPROS was definitely the best ever. Scott made the whole experience pleasant and stress-free, providing superb customer service. And my daughter loves the car! I would highly recommend autoPROS!
Jun 3, 2014
My experience with Auto Pro Columbia was subpar! They were in a rush to leave and forgot all about customer courtesy! I asked about the remote key and "they told me that they price their cars so low that they can't afford to have keys made for every car" I don't care about every car I'm just concerned about my car! On my way home after I bought it I discovered that one of my low beams didn't work! If they knew about they should've fixed it and also my bad for forgetting to check that during my test drive! Plus the over head reading light on the driver side does not work! And I didn't get an owner's manual! My grandmother told the dealer named Christian that I was supposed to get two keys and he got smart with her! He said "are we supposed to give two keys by law? If so we break the law everyday!" The owner gave me a sticky paper with a website to get a keyless entry remote and factory key made talking about it's better and it's only $30! Since it's so cheap why didn't he have it made before he sold me the car? Also after I signed all the paperwork they didn't even shake my hand! I will never do business with Auto Pros Columbia again! I am so displeased with them! I almost want to take the car back!
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