York Kia of Medford

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60 Mystic Ave
Medford, MA 02155

Sales: (888) 261-9375

Service: (877) 868-1908

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 24, 2018
Always the best
May 5, 2018
Contacted and they got back to me quick but to just tell me they sold the car. Why would you then not remove it from the site
Response from current dealership:
Unfortunately, although a car may be sold, or even being prepped for delivery and therefore unavailable, there is no mechanism for removing the car from our inventory until it is fully processed by our office. Thiss usually takes a day or two. Sometimes vehicles may be sold but not delivered to the new customer due to financing. Again this delays the immediate removal of the vehicle from our inventory. We apologize for this inconvenience!
Apr 5, 2018
very nice conversation
Mar 29, 2018
Had a great experience purchasing our new (used) vehicle from York Kia of Medford. The dealership has a nice atmosphere and the staff was very friendly. Our salesman, John S., was helpful and knowledgeable along with the finance manager. They helped us through the whole process and made sure to be there for delivery of our new car- Thank you!
Mar 27, 2018
Feb 2, 2018
Although they mentioned backup camera as a major option the car didnt have it. Very rude manager and strange policy of holding the deposit in case you ask to cancel the deal because of wrong info. As i have no experience in the US (just relocated) I trusted them and needed to be aggressive to get my money back. They didnt explain the policies, just asked my to sign as fast as they can to close the deal.
2 people found this review helpful.
Sep 6, 2017
I only dealt with internet sales and they were quick to respond back to me. They answered all my questions and saved me valuable time.
1 people found this review helpful.
Sep 5, 2017
Great experience!
1 people found this review helpful.
Sep 4, 2017
My experience was OK, unfortunately the car we were interested in was not available and still appeared on CarGurus for a few days after I had contacted them. They were responsive but is is helpful for inventory to be as up to date as possible. Thanks, Kelly
1 people found this review helpful.
Read 17 old reviews
Jun 28, 2016
It was a good experience. Everyone was polite and helpful. Unfortunately, the could not provide the price we needed.
1 people found this review helpful.
Jun 3, 2016
Good deal and an overall positive experience.
1 people found this review helpful.
Apr 1, 2016
This went well. Even gave me a ride from Davis Square so I could pick up the car easily. I'd say they are a good dealership to work with.
1 people found this review helpful.
Jan 15, 2016
Very poor customer service after the sale was inked. I will not be going back for service except for a warranty issue.
Sep 26, 2015
The dealership was a great mix of professionalism and mom and pop feel. I was never pressured and was given a great price. No back and forth to the manager games. They didn’t even ask to run my credit till the end when I was decided. O and no shady dealers. Had my mechanic check says its a new car no issues.
Aug 24, 2015
Very quick to respond and great follow up.
Jun 8, 2015
Really personable staff. I was not pushed into a sale. They ensure you're taken care of and that you walk away happy
Jan 17, 2015
Josie and Andy from the Internet Team responded within minutes followed by a detailed message from Mike Milford. Andy also followed up later in the week. The price was not quite what I wanted but the service is quick, and the approach shows interest and integrity.
Sep 21, 2014
From start to end York Kia of Medford made my buying experience very easy. If there is one thing I don't like are pushy sales people and without a doubt they listen to what I had to say and needed and that I truly thank them for. Even though I live out of state I'd do business with them again
Jun 27, 2014
Amazing experience, I bought a great car, from an award winning auto manufacturer. The staff was courteous, highly knowledgable and accessible. They took the time to take my hectic schedule into consideration. And most importantly, their prices were more then fair! And when it came to sign, the bill was not padded with any unnecessary warranty options. They did not give me the run around like Quirk KIA of Quincy who refused to give me any quotes over the phone until I walked into their dealership. And their price was much higher then the others and, they were not interested in being competitive so I declined dealing with them. Shame on you Quirk. Herb Chambers KIA, well despite that I had contacted them first, speaking with one associate (3 days before contacting York), they didn't even bother to get back to me until the day I purchased my car from York KIA. As they say, the early bird gets the worm, Quirk.
May 12, 2014
Bobby was amazing, left happier then I could possibly imagine.
May 11, 2014
Very professional
Feb 21, 2014
Good experience, very helpful
Feb 19, 2014
Dealer was extremely helpful and knowledgeable. I was very impressed with their honesty and look forward to returning for service trips. I'm a customer for life!
Nov 11, 2013
Responded but was to far away to go to but was very courteous.
Feb 1, 2013
The a4 was already sold, however the dealer followed up with their search results even if unsuccessful to find the car I was looking for.
May 12, 2012
Willing to deal, worth the trip (1.5 hours).

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