Yankee Ford of South Portland

Internet Approved, Blue Oval Certified

165 Waterman Dr
South Portland, ME 04106
Map & Directions

Sales: (207) 560-0074 Service: (877) 336-0672

Today 8:00 AM - 8:00 PM (Closed Now)
Show business hours

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Dealer Details

Yankee Ford of South Portland

16 reviews
Today 8:00 AM - 8:00 PM (Closed Now)
165 Waterman Dr
South Portland, ME 04106

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jun 19, 2019
Responded quickly. I'll be back when I save some more money. Want to buy outright at $3k. A Ford Focus perhaps. Used obviously.
0 of 1 people found this review helpful.
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Apr 25, 2019
Good people
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Jan 30, 2019
The vehicle I was interested in had been sold but they were very quick to get back to me and respond. Very helpful very prompt
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Oct 25, 2018
Emailed dealer to look at a truck. Got a quick response back. Said I'd b ed over tomorrow to look. Was told who to contact. The salesman called the next morning to set up the time. I work overnight so I was sleeping when he called. Called him back about 2 hrs later at 1030 just to find out the service department let someone take the truck until the next day because their car was being serviced. They knew I was coming to look. Overall I bought a truck somewhere else. Unprofessional
2 of 2 people found this review helpful.
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Sep 24, 2018
Extremely nice and helpful...great people
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Sep 19, 2018
They contacted me and told me that the used truck that i was interested in had been sold . I went and looked at another truck and bought a new one . They were all very friendly and had a very good experience buying my new truck .
0 of 1 people found this review helpful.
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Jul 8, 2018
I was contacted by the dealer, set up an appointment and tried it out. We agreed on a deal and I drove home with my 2015 Ford Explorer. It was all good.
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Jun 10, 2018
Prompt response
0 of 1 people found this review helpful.
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Jun 7, 2018
I received an email shortly after inquiring about the vehicle I was interested in
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Jun 6, 2018
Asked information that I would expect a professional car salesperson should have been able to answer and at least research and respond without much trouble. Never received a call back. Not impressed
1 of 1 people found this review helpful.
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Jun 6, 2018
Response from current dealership:
Jeff our process is to respond to all inquiry's ASAP always within an hour.  I would like to give specific feedback in this situation, please email back your full name and vehicle of interest dbly@yankeeford.com I would like to work with you.  I will also follow-up on your previous inquiry.  Thank you Debra Bly
May 28, 2018
Good
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Mar 30, 2018
started fine, then after a couple emails I received one that said the vehicle was sold. then they wanted to know if I was coming to see the truck. I asked them if they still had it cause the other Scott said it was gone. Never heard from them again.
1 of 1 people found this review helpful.
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Feb 2, 2018
Answered our email about vwhicle.
1 of 1 people found this review helpful.
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Jan 23, 2018
Very good dealer with friendly service. Finally found what I wanted at a good price.
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Jan 23, 2018
They did respond fairly quickly. But when looking at the cars in person, no one came out to help. I almost got hit by many of their employees driving super fast through the parking lot.... Difficult to find vehicles that are for sale. Quite a few were behind numerous cars, and you couldn't get to them.
1 of 1 people found this review helpful.
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Jan 23, 2018
Dealer promptly responded 89th 0
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Jan 6, 2018
nice folks
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Dec 9, 2017
The customer care services was good, they replied to my email, and all my calls were directed to the person in charge. I had a chance to go and meet him, and discuss about the offer. But I just understood that it was not the car that I was really looking for, but the seller gave me his number to contact him in case if the get a better offer for me
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Sep 14, 2017
The truck was sold, but they still had it on your web site. Wasted 2 trips over there until one saleslady checked into the truck's status. She confirmed that the truck was indeed sold already.
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Sep 19, 2017
Response from current dealership:
Hi Arthur I appreciate you writing a review and providing feedback for our team.  My name is Debbie and I spoke with you concerning your interest in our 2002 Nissan Frontier.  I did get back to you that day after personally checking where the NIssan Frontier was, unfortunately it was after your brother-In-law had stopped by.  We do try to take vehicles off the website ASAP after they are sold (automatically done when accounting finishes up all the paperwork).  Please call 207-799-5591 ask for Debbie and I will work closely with you concerning your vehicle interest saving time and quickly confi
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Aug 31, 2017
Good experience. Quick contact with sales man. He followed threw with all requests.
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Aug 29, 2017
fast reply
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Aug 29, 2017
I went to look at the car. Nobody offered to help while I walked around the lot looking for the car. Someone finally sent me to their other building to find a salesman. The building was empty- not a sole in sight. Fed up I decided to leave. Only then did someone offer to help. The car was in the shop but he assured me he would call me to come see the car once it was out. No call. The next day the car was off the site but reposted to craiglist. The car is now back on this site. This seems odd. I emailed a complaint but heard nothing. Clearly they aren't too hard up for business if I'm not even getting a call back.
1 of 1 people found this review helpful.
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Jan 22, 2017
Quick to respond but bought local.
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Nov 2, 2016
Quick response
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Aug 1, 2016
Very quick response
1 of 1 people found this review helpful.
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May 17, 2016
Only received 2 replies to many emails I've sent over the last couple of weeks.
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May 9, 2016
Never ever going back. Promised to have a car ready for us and we arrived they said oh well we sold it to someone else. Didn't even apologize or try to sell us something else. Rude Rude Rude
3 of 3 people found this review helpful.
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Feb 29, 2016
They didn't call as promised the following morning and by the time they did the vehicle was sold before I had a chance to go see it.
1 of 1 people found this review helpful.
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Mar 3, 2016
Response from current dealership:
Vicki ........ we apologize that you feel as though you were not properly taken care of.   I know we have record of  email contact .......and made you aware immediately that the vehicle had been sold .   We do have to sell to the first committed buyer . Although we had email conversations ........ no commitment had been made  by you to purchase , or and obligation for the company to 'hold' the car .  We truly wish you the best in your search for your vehicle ..........and appreciate the opportunity you extended to us.
Jan 23, 2016
Many phone an email conversations. Said they could do the deal. When we arrived. They pulled the old bait and switch and tried to sell us something completely out of our price range. Lost a customer for life !!!!
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Jan 23, 2016
Response from current dealership:
Please be aware there is no bait and switch.   We advertise Internet Value Pricing everyday , which is why we are a popular destination on CarGurus.  We treat all customers fairly.........and never turn away a deal we can 'make'.  We thank you for the opportunity ,  and hope you find the transportation you need ...........at a price that makes you happy.
Dec 14, 2015
Relaxing and easy to work with. Received an honest and straightforward deal which was appreciated. I would definitely go to Yankee again.
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Oct 30, 2015
After filling out the information on the truck I was interested in and sending it out with in 3 minutes I got a call back from the dealership. They have followed up a number of times in a nice respectful manner with out pressure.
1 of 1 people found this review helpful.
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Sep 26, 2015
Jeep was sold when I got at the dealer.Sales person did not call me to tell me it was sold.
1 of 1 people found this review helpful.
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Sep 2, 2015
They did call me but I ended up buying new.
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May 17, 2015
Two keys are listed on the cars computer, as yet I'm still waiting for the second key that should have come with the car at time of purchase. I made more than three attempts to remind them that there was suppose to be a second key. Portland Volvo always provides the customers with a second key. Should have gone there I guess. Not very happy with the service at all.
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Jul 17, 2014
good
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Feb 18, 2013
Called right back , very friendly
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Sep 17, 2012
Excellent buying experience-start to finish
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125
Aug 21, 2012
Dale at Yankee Luxury was a pleasure to deal with. The overall purchasing experience was fast and simple. All of the staff was very courteous and respectful and there was never any pressure from them.
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Mar 24, 2012
Very good service
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