Xpress Auto Mall

6333 N Dale Mabry Hwy
Tampa, FL 33614

Sales: (813) 336-3287

Today 9:00am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 18, 2017
Called & emailed about the coming to see the vehicle. I even let them know I was coming in the afternoon by a certain time & asked for a call if the suv wasn’t there bc I was driving a ways to see it. When I got there it was gone. I asked when it happened they said in the morning.. I got there at 3.. drove 1-1/2 hr to get there... no one called to let me know. Truly unprofessional.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Nov 17, 2017
Very friendly over the phone...went to look at it also and they were equally as friendly. I didn't buy from them because I found something somewhere else...but I still recommend Xpress Auto Mall.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2017
Responded quickly but found out car I was looking for was a retitle. Having it in the description would've made things easier for both of us.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 23, 2017
Jlavore01
Very dissatisfied. Their communication skills are horrible. I sent an offer on the vehicle via text. Didn't get a response for 2 days. Then asked if my offer was accepted. They said yes. Asked what the total exact amount going to finance would be to calculate my payments. They said the finance manager would have to call me. That was a week ago. Still no reply.
6 of 8 people found this review helpful.
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Oct 17, 2017
I specifically ask for mileage. Still don't know the mileage. But they will respond and tell you to call them
4 of 4 people found this review helpful.
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Oct 12, 2017
AubreyArd
Got an immediate reply
1 of 2 people found this review helpful.
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Aug 28, 2017
I called the dealership on 8/26/2017 around 4pm regarding a 2009 chevy Silverado red/burgundy in color they had posted for sale. I asked if it was still available as we would like to drive over and look at it. I was told they still had the vehicle, but when I got there and hour later I was told it had been sold that morning. I have heard of car baiting and this is it. I called the dealer today from my home number to inquire on the same vehicle. I was told it was still available, but that someone was supposed to come look at it. Funny, since it sold Saturday morning. After further searching on car.gurus they have several vehicles listed for sale that weren't even on their lot. Don't waste too much time driving there to look at something they probably don't have. They just want to try and sell u something else.
23 of 23 people found this review helpful.
Is this helpful? Yes | No

Response from Xpress Auto Mall:

we do apologize . We have inventory system that takes 78hours to update . we understand how frustrating it can be ..again we apologize  please let us know if we can be helpful on getting you a Different truck my name is Bladimir I'll be happy to help you out  
Aug 16, 2017
Great customer service, the sales perso n was great. Price was also ok
1 of 3 people found this review helpful.
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Response from Xpress Auto Mall:

Thanks Daniel!!! our pleasure .
Jul 26, 2017
Brenda King
They got back to me In a timely manner.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 14, 2017
GuruMB91
Very helpful
2 of 4 people found this review helpful.
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Jul 12, 2017
Gyancy39
Very nice sale man
1 of 3 people found this review helpful.
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Jul 3, 2017
Scorpio25
As soon as I got there nobody a knowledge us had to walk to the counter, then when we got the sales person he lied about the miles in the car or I think he didn't even know, I test drove the car but it had all kinds of electrical problems.. I should have known better as the comments say don't wait your time or money here..you been warned
17 of 20 people found this review helpful.
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Jul 1, 2017
Guru9ZLPX
Too slow to answer at my inquiry. Bought some place else.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jun 7, 2017
The dealer was very helpful. I received calls and email about the Truck I wanted to purchase. Unfortunately I was unable to get the loan for the purchase. Thanks for all of your help.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
May 25, 2017
Muhali
I deal with them and found out that they are honest people aspically Mr kadhim Soliman He really treat me like a friend I should thank him and wish him the best in his business
2 of 4 people found this review helpful.
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Response from Xpress Auto Mall:

Thank you for your kind words sir! we have the Best Team in Tampa Bay ! we will make sure his Recognize for his Great Work And Leadership !
May 5, 2017
After I wrote back and told them my concerns they never responded...
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Xpress Auto Mall:

we do apologize Mr.Terry . please let us know if we can be helpful my name is Bladimir I'll be happy to help you out  
Apr 14, 2017
the vehicle I bought was not inspected for safety issues before putting it on the lot for sale. i found,two gas leaks, back rotors had deep gouges, no pad left on brakes and broken window.the sales guy juan told me that the rotors,and brakes were changes. An obvious lie. i have called to get repairs on the gas line and broken windshield, juan says he will call me back in 5 minutes but I don't hear from him for days with no still no solution. The gas line was repaired improperly which is unsafe and I can't get Juan to take my calls about the second gas line. My friends and I spent 6 hours at the dealer the first day I bought the truck and 4 hours there the next day when I picked it up .
26 of 26 people found this review helpful.
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Response from Xpress Auto Mall:

Dawn I do apologize , I would like to give you a FREE oil Change for your inconvenience
Apr 11, 2017
jacquemaurer
The customer service was very good, and their prices very fair
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Xpress Auto Mall:

thank you ! please let us know if we can help you out to a FREE oil Change
Mar 18, 2017
Dealer responded fast
2 of 10 people found this review helpful.
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Response from Xpress Auto Mall:

it was our pleasure !
Feb 19, 2017
Very good
2 of 10 people found this review helpful.
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Response from Xpress Auto Mall:

Thank you Earl we look forward helping you !
Feb 5, 2017
Ventura_875
This Dealership is One to stay away from. A friend and I went to look at the 2003 Buick ,a sale person met us we opened the hood on the car pulled out the oil dipstick NO OIL showing!!!!. The sales person walked away we never seen him again even though we wondered about the dealership for a half hour.
22 of 24 people found this review helpful.
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Jan 15, 2017
Ok experience considering a few inconveniences like the battery was death and the car dint start , car was not dirty it was filthy lol, running out of gas on the test drive. But bought the car any way. The best thing they have there was the salesman/sales manager Bladimir 10 stars for him. I will not say that I will never buy again from them but I will say they need to be more professional and work like a real car dealer and not like a mechanic shop.
14 of 15 people found this review helpful.
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Response from Xpress Auto Mall:

Thank you sir !

Dec 21, 2016
Bladi was quick to return my inquiry and offered to find me the perfect vehicle ! Very responsive
2 of 4 people found this review helpful.
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Response from Xpress Auto Mall:

Hi Dana ! Thank you for your Business! We are giving a free Oil Change for you just ask for Bladimir When you get to the dealer !
Dec 16, 2016
was ready to send a check had USAA on the line recording the talk got a ok lets do it,then 15 min later got a call saying sorry we sold it to someone else ,note that was bout 5 days ago car is still there
20 of 22 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2016
The representative was fast to respond and understanding when I declined to purchase the car which wasn'the exactly what I was looking for.
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2016
The dealer contacted me. I put in an offer and requested not to be contacted unless he was willing to accept my offer. I assume that since I did not hear back that my offer was not one he wished to accept.
6 of 12 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2016
Dealer was responsive by phone and e-mail. I just never made it down to Tampa to see his vehicle.
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2016
I visited the dealership and almost had to beg to get waited on. When I finally did, the person waiting on me didn't seem to be interested in my inquires concerning the vehicle ii was interested in. I asked cold I test drive the vehicle and was told no. I asked if he thought I would buy a vehicle without a test drive. He then asked me did I have my own financing. I told him credit was not an issue. He then stated it was a cash car. I told him I was a serious buyer and that I had traveled over 100 miles and I was not there to play games. He then stated that the car had a rebuilt title. asked where was the sticker on the door frame that is required and he had no answer. I must state that this is the worst experience I have ever had trying to purchase a vehicle. I advise anyone to stay away from this dealership.
46 of 49 people found this review helpful.
Is this helpful? Yes | No
Sep 3, 2016
Bad lier's I talked to the sale manager 2weeks straight explained to him my credit wasn't good and how much I had to put down on a car and even explain to him the car I wanted remind you I live 1:30 min away he told me no problem we specialize in helping people lie's lie's when I got their it was totally different they wanted 20 thousand dollars down and I already told him I only had 4 thousand dollars to put down he reassure me I would get approved.no car no approval drove wasting my gas and money off a lie
31 of 32 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2016
Someone called and we had a bad connection-was disconnected. He later did a text that said 'see you later!' And never followed up again.
17 of 19 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2016
I bought the car..Great experience
2 of 12 people found this review helpful.
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Jun 23, 2016
This car was already sold, dealer wouldn't tell me about anything else he had over phone. Just wanted me to go in and look.
13 of 14 people found this review helpful.
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May 2, 2016
The dealer made timely response.
2 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2016
The truck have a bad knock in engine.
10 of 16 people found this review helpful.
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Mar 28, 2016
Car was beat, not worth my time driving there, had cracked tail light and check engine light was on as well as the power steering light. Inside was dirty and the employees were not very helpful.
19 of 20 people found this review helpful.
Is this helpful? Yes | No
Mar 7, 2016
Gentilmente me respondió, pero el vehículo no estaba disponible.
4 of 8 people found this review helpful.
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Read 3 old reviews
Dec 7, 2015
Not willing to negotiate pricing
10 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Xpress Auto Mall:

In response to MR Jose R comment , we price our vehicles at a great value to the customer and are open to negotiate and make it a better deal if cost permits , But as MR JOSE mention is not always possible even after our best effort .
Nov 29, 2015
Good service..
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 11, 2015
They called me next day
3 of 5 people found this review helpful.
Is this helpful? Yes | No

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