World Jeep Chrysler Dodge Ram

681 Shrewsbury ave
Shrewsbury, NJ 07702

http://www.worldjeep.com

Sales: (732) 638-4026

Service: (732) 440-1101

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (15)

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Gee

Jun 15, 2017

Great dealer

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hello Gee, Thank you for your five star review/rating. We greatly appreciate it. Thank you for choosing World Jeep & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager

kelly

Jun 1, 2017

Called my salesman Alan 9am morning after test drive saying wanted to purchase that day but he was at home so told me he'd get back to me around noon Never called back! Called and Spoke to Kelly a manager for Internet sales after driving a car and told her very interested could she do any better on the price as I wanted to buy that day. She said she'd get back to me. Never even called me back! Bought that day from Dealer with great customer service! They called back within the hour! Getting a jeep in September Will never waste my time driving to Shrewbury to that dealer again!

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Kelly,
Thank you for taking the time to leave us a review regarding your visit to our dealership. I am sorry to hear you were not satisfied with your service, but appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. I appreciate that you took the time to visit World Jeep. Thank you for your patience & we look forward to working with you again in the future to provide you with excellent service & to show you how important your business is to us.
Sincerely, Joe Wajda, Executive Manager

Kathy

May 28, 2017

Very fast response; and polite provided additional information as requested....follow up note to see if I needed anymore assistance

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hello Kathy, We appreciate your five star review. I am so happy to hear you enjoyed your experience with us. Thank you for shopping at World Jeep & we look forward to working with you again soon. Sincerely, Joe Wajda, Executive Manager

Celeste

Mar 1, 2017

I went in to look at this car. It was late and minutes away from closing. I decided to go home and sleep on it and come back the next day. Due to severe weather in my area I wasn't able to go back to the dealership until the following day. As I was on my way up there I called and was told the vehicle was still there only to get a call 5min later stating vehicle was sold. On the way back home I got a call to come back and look at a vehicle with the same features as the one that was sold and they would work with me since I had drove over an hour away. After negotiating I ended up driving off the lot with a Toyota Highlander. The run around they gave me was a pain, but the end result was nice. They did work with me and my budget and went above and beyond to make sure i left with something i was happy with. I have gotten nothing but compliments on the vehicle. So big Thanks to George F. And world jeep.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Celeste. Thank you for taking the time to leave such a great review. I am sorry for any confusion, but I am glad to hear George was able to help you get situated with your new Toyota Highlander. We are more than grateful for George and the World Jeep staff. Thank you for choosing World Jeep. We hope to see you again soon.
Sincerely, Joe Wajda, Executive Manager

Jeff

Feb 7, 2017

Responded in a timely manner.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Jeff,
Thank you for taking the time to rate us. I am pleased to hear that a sales representative contacted you in a timely manner; customer service is our top priority! Please do not hesitate to reach out to us again or stop in if you have any other questions so that we can help you find your perfect vehicle.
All the Best,
Joe Wajda, Executive Manager

ian

Dec 22, 2016

Good communication but terrible dealer fees. Bought from another dealer who was up front and had better customer service.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hello ian,
I'm sorry to hear that you were unhappy with our dealer fees. We strive to be 100% honest with our customers, and dealer fees are required of every customer. I am happy to hear that you experienced good communication with us and that you were able to find a car, even if it was from another dealership. Thank you for your feedback.
Best,
Joe Wajda, GM

tclax53

Aug 31, 2016

Immediate response. Eager to assist. Very courteous.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Thank you so much for the review, txlax53. Let us know if we can help you with anything else in the future!

Sincerely, Joe Wajda, GM

Joseph

Jul 28, 2016

I Drove 1hr45mins to get to this Dealership when i first called the help i got on the phone was very professional they held the car for me till i got there mike superti my sale person was not pushy i was able to test drive the car right away mike answerd all my questions i like the car so i brought it i give this dealership a 10 i recommend this Dealership to everyone and i defiantly in the furture will go back to purchase another vehicle i had a very good experience

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hello Joseph,
Thank you so much for your kind review and for choosing World. Congratulations on your new car purchase! I am so appreciative that you took the long drive to visit us and I am pleased that you had an excellent car buying experience with Mike. Thank you so much for recommending us and we look forward to seeing you again in the future. Enjoy your new car!
Best,
Joe Wajda, GM

Elizabeth

Jul 14, 2016

J.T. responded immediately... I'm the one dragging my feet.. Ed

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hello Elizabeth,
Thank you for taking the time to leave us a review. I am happy to hear that J.T. contacted you in a timely manner. Please do not hesitate to call us, or stop in so that we can show you a few cars that may match your needs in person. We look forward to meeting you.
Best,
Joe Wajda, GM

Valerie

Jun 28, 2016

Was not happy , salesman had no personality didn't care if he had made a sale or not. Also were suppose to get a gift for test driving never received it .

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Valerie,
I'm sorry to hear that you were unhappy with your experience at our dealership. When I read your review, I was concerned that there may have been a mix up. I was able to locate your name in our system, and it seems that you have already claimed your gift card. If there is some sort of confusion, please contact us and we would be happy to assist. Thank you for visiting World Jeep. Have a great weekend!
Best,
Sue Zurica, BDC Director

Donald

Mar 17, 2016

Very professional and provided a lot of info on the car. Decided not to purchase though.

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Donald,
Thank you so much for your review. I appreciate that you took the time to rate us, and thank you for contacting us. We are always happy to help in any way that we can. Please do not hesitate to reach out to us if we can be of any further assistance to you in the future.

Thanks again,

Joe Wajda, GM

Gillian

Mar 12, 2016

Fast response and willing to help find jeep to meet my needs even though I am out of state.

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Gillian,
Thank you for taking the time to leave us a review. I am so pleased to hear that you were satisfied with our customer service. We welcome customers from all states, and we are always willing to help in any way that we can. Please do not hesitate to reach out to us if we can be of any further assistance in finding your perfect Jeep.

Thanks again,

Joe Wajda, GM

jeffrey

Feb 26, 2016

I got the car at the price i was looking for Barry Williams was my dealer A very nice guy to work with

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Jeffrey,

Congrats on your new car and thank you for taking the time to leave us a review! I am so happy that you had a great car buying experience with Barry and that he was able to find you the perfect car for a great price. Barry is an important member of the World team and he really cares about assisting his customers in any way that he can. We are lucky to have Barry on our team.

Thank you for choosing World and I hope you enjoy driving your new car!

Warmly,
Joe Wajda, GM

Paul

Jan 1, 2016

Didn't have what we wanted. Never went to the dealership.

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Paul,
Thank you for your feedback. I am sorry that we did not have what you were looking for in our inventory. We would be more than happy to help you find the perfect card to meet your needs, and if a car that you are looking for is not on our lot, we will order it for you. Thanks again, and we hope that you will give us the opportunity to assist you in the future.
Best,
Joe Wajda, GM

Daniel

Dec 7, 2015

Dealer responded but was informed that the car was sold.

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Hi Daniel,
Thank you for taking the time to leave a review. I'm sorry to hear that the car you were interested was sold. Please call us or stop in and we would be happy to help you find the perfect car to meet your needs. If we do not have the exact car that you are interested in, we will order it. Thanks again.
Best,
Joe Wajda, GM

Read 10 old reviews

Marvette

Jun 26, 2015

Received email no follow up call. Went with another dealer.

Is this review helpful? Yes | No

Response from World Jeep Chrysler Dodge Ram:

Marvette,
I’m sorry that you did not receive a follow up call. Though we do our best to provide the best possible customer service, occasionally there is a miscommunication. You can be assured that this will not occur in the future. Thanks for the feedback.
Best,
Joe Wajda, GM

trevor

Feb 3, 2015

Drove 45 miles to look at a commander with a bad rear ring and pinion. Service department didn't know this in the pre-inspection? Made me wait way too long for a determination. Took it upon myself to speak with the "closer". He then offered to sell me the car and return it where they would fix it under a 30 day warranty. Not impressed with their used cars. They were too beat. They had a fantastic selection of new Wranglers and Grand Cherokees however.

Is this review helpful? Yes | No

mike

Jan 21, 2015

great service - Al Ionno, Royce and Kelly were all courteous and helpful. The car was exactly what we were looking for. Thank you for helping us. See you in the summer for our VIP service. Take care. Mike

Is this review helpful? Yes | No

Eric

Dec 10, 2014

Nice

Is this review helpful? Yes | No

Mark

Jul 16, 2014

my salesman John was quick, knowledgeable and able to get me the discounts I was looking for

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Jerome

Feb 25, 2014

Wonderful

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Barbara

Oct 22, 2012

When I contacted this dealership about a car a saw on their website they assured me that the price was negotiable. Totally not the case! I would never have wasted my time or the time of the salesman who help us.

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ken

Jun 26, 2012

Acted like he couldn't be bothered.

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louis

Apr 23, 2012

when i went into the show room nobdy helped me left.A sales man called later in the day set a new time the next day looked at the truck it was a fair truck they told me one price then the second price went up higher.the price was way out of bounds to many after market parts on the truck

Is this review helpful? Yes | No

nik

Jan 17, 2012

Got an immediate very pleasant response. They knew the vehicle I was enquiring about, although I didn't make my purchase yet, I would do business with pleasant people like this. Thanks. Nik

Is this review helpful? Yes | No

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