World Class Motor Cars

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1245 Ogden Ave
Downers Grove, IL 60515

Sales: (877) 823-3085

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 28, 2016
greenebeane
Dealer contacted us promptly and consistently. We made an offer on the vehicle, but couldn't come to terms on price. We made a final offer close to reduced asking but dealer didn't respond anymore after that. We purchased same make and model elsewhere at a price more reasonable to our budget.
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Response from World Class Motor Cars:

We appreciate your courtesy, thank you for giving us this opportunity to serve you
Oct 7, 2016
Relatively slow initial response as sale seemed to have already been agreed with another customer. Good follow up thereafter, although I ultimately found a car elsewhere.
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Response from World Class Motor Cars:

Our goal is to accommodate every request in the best way possible, thank you for the feedback
Sep 24, 2016
Not willing to negotiate. Only if I use their financial institution.,
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Charles, many customers don't like to haggle, It's a good thing, we try our best to make car shopping easier and better,
Sep 23, 2016
Pleasant, helpful, and informative. The representative was eager to assist me with my car buying needs.
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Response from World Class Motor Cars:

It's great to hear that you have such pleasant experience with us, we appreciate your business.
Sep 21, 2016
Great response time. The agent tried to help, but said I would have to come into their store to chat. For an internet offering, you would expect some telephone conversation would be appropriate to encourage the transaction.
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Response from World Class Motor Cars:

Joe, we appreciate your feedback, if you like any further assistance, just let us know.
Sep 17, 2016
great
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Response from World Class Motor Cars:

Peter, Thanks for your review, please don't hesitate to contact us for any assistance.
Sep 9, 2016
These guys are truly a class act! Truly the best car buying experience I've ever had! I know where I'll be going to get my next upgrade.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We are happy to have you as a customer and glad that you have such experience with us.
Aug 19, 2016
Perfect
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Dan,  here at World Class Motor Cars we value your business and appreciate your feedback
Aug 13, 2016
friendly, helpful ,courteous, kind and responsive meaning they stay in contact they call you back if needed.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Thank you for your business, we appreciate your courtesy and feedback
Aug 9, 2016
Unreal knowledge and service!!!! Aces!
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Response from World Class Motor Cars:

We strive to provide you with the best experience possible, thanks for your feedback.
Jul 18, 2016
Carinabrewer
Salesperson was responsive and helpful. I decided not to purchase the car I was initially interested in.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Whether you decide to buy from us or not, our team staff will do their best to help.
Jul 13, 2016
Very good people
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Response from World Class Motor Cars:

Congratulation on your car purchase, we appreciate your business.
Jul 12, 2016
Advertising cars that are not on the lot. Car still show up after 2 weeks from the moment I was told it was sold. Sad
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Response from World Class Motor Cars:

once a while the advertising company don't remove sold car in timely fashion, we are sorry about that.
Jun 14, 2016
Best car. Great deal.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Congratulation on your car purchase, we're glade to have a happy customer like you.
Jun 1, 2016
Fast response, Alex was very friendly and knew the vehicles history. Great photos!
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We appreciate the opportunity to do business with us, thanks
May 30, 2016
Friendly, organized, clean. A good place to feel welcomed and do business
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Response from World Class Motor Cars:

We strive to make our customer feel this way, thank you for your feedback
Mar 9, 2016
Overall experience was good. I wish the dealer would have put pictures on the website of the tires showing that they were very worn. We drove many many miles to pick up the X3 we purchased also in terrible weather conditions (snow and ice) and not having good tires made things bad going home. Our salesman as well as the finance person were both very professional and did as much as they could to make my wife and I happy.
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Response from World Class Motor Cars:

Congrats on your BMW X3, we appreciate your feedback, it will help us improve our process
Jan 30, 2016
Most awesome! Very patient and really worked to help make a comfortable payment for me. These guys are about the business.
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Response from World Class Motor Cars:

We are happy to help, we appreciate your business, and thank you for your feedback.
Dec 22, 2015
Great response time
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We appreciate your business and thank you for your feedback
Dec 11, 2015
Made a great effort to help me.Thanks WCM!
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We appreciate your business, thank you for the feedback
Dec 8, 2015
Excellent Price. Easy purchasing experience. Immediate service on detailing. See Swavek K. for superior, prompt service.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Our goal is to make purchasing experience easy and enjoyable, we appreciate your business.
Nov 14, 2015
courteous messages...loss of interest to to model choice change
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Response from World Class Motor Cars:

Thank you for the opportunity, I hope we can help you in the future.
Nov 5, 2015
Outstanding experience. Everybody I can in contact with was fun and professional. This was the best experience I've had purchasing a vehicle.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We appreciate your business, thanks for your feedback
Aug 10, 2015
Sold me a vehicle that was "certified" through their dealership and went through a "rigorous 125-point inspection". It needed new brake pads, rotors, and service less than 10 days after purchase. Changed the price on me after I showed interest. I initially gave them the benefit of the doubt. Just an overall negative experience.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We are sorry to hear that, you should contact us, please give us a call
Aug 7, 2015
At first everything was going fine. The salesman kept in contact with me but when I set it up to go see the vehicle, he informed me that it was sold. I was not happy because everything was fine at first
Is this review helpful? Yes | No

Response from World Class Motor Cars:

we are sorry you missed the car,  but we hope to help you with another one, thank you for your feedback.
Jul 2, 2015
Would be nice if they accepted down payments on credit card and not insist on cash/cheque payment
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Congrats for the new car, we appreciate your business and thank you for your feedback
Read 28 old reviews
Feb 23, 2015
Good
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Response from World Class Motor Cars:

We appreciate your feedback, please let us know if we can any further help.
Sep 8, 2014
laura_1970
5
I end up buying a 328i form them , very nice car I love it
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Congrats on your BMW and thank you for your feedback
May 24, 2014
Good communication.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Thank you for your review.
Apr 5, 2014
Representative contacted me promptly, provided information and answers on the vehicle, and offered to monitor the vehicle until I returned from an extended trip.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We are happy to have you as a customer.
Apr 4, 2014
Good
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Thank you for your feedback
Mar 27, 2014
good
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We invite you to check our new inventory, we appreciate your business
Mar 21, 2014
Helpful but price point was to high for 2008 with no extras
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Response from World Class Motor Cars:

Thank you for your feedback
Feb 4, 2014
5
Very quick in response! I will be purchasing from there!
Is this review helpful? Yes | No

Response from World Class Motor Cars:

We appreciate the opportunity to do serve you
Dec 24, 2013
They all came off as con artist had the worst experience with them. Their very shady.
Is this review helpful? Yes | No

Response from World Class Motor Cars:

Thank you for your feedback, It will help us improving our process
Nov 7, 2013
I actually purchased the vehicle they were advertising
Is this review helpful? Yes | No
Oct 12, 2013
they contacted me, and I bought 2011 ML350 this Saturday, fair price, we are very happy.
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Sep 30, 2013
They responded and were very good and professional - Car was no longer available
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Aug 30, 2013
Lack of knowledge on whats going on when the car is for service for repairs and I was told many things of were the car is at for repairs. And was told 12/12 warranty on repairs and then then said only 90 days . So i said car deal off unless you give me the 12/12 that i was told and i got.. But the lack of warm is not there
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Aug 16, 2013
Dealer did call and follow up, but I had found a vehicle. Very courteous on the phone, and answered my questions without being pushy.
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Aug 15, 2013
very professional dealer, friendly sales people
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Jun 4, 2013
By the time they responded, I had already purchased my vehicle from Fidelity Motor Group. The contact person was cautious.
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May 21, 2013
dealer responded fast, good car, great service.
Is this review helpful? Yes | No
Apr 18, 2013
I purchase the 2005 BMW 745li paid cash and didn't get a good deal later to find out that i've spent $3000. in repairs and looking to get rid of the vehicle which currently being repaired again.
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Apr 4, 2013
Mark Davis, the salesperson was very helpful.
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Mar 25, 2013
Good Responds but no deal.
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Mar 15, 2013
Mark my sales guy was very accomodating. Overall, a very good experience.
Is this review helpful? Yes | No
Mar 5, 2013
easy to deal with, great car, fair price, we are very happy with our E Class, we definitely recommend this place.
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Mar 2, 2013
excellent customer service, in and out in fast, vehicle was very nice
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Dec 3, 2012
They responded to me in a fast manner. The car I wanted was sold.
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Nov 20, 2012
Immediate follow up
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Nov 15, 2012
overvalued what their cars are worth. Salesguy was nice, but mgmt clueless
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Apr 2, 2012
Car war over rated in tghere add.
Is this review helpful? Yes | No
Mar 4, 2012
They called quickly and answered all my questions very helpful and pleasant
Is this review helpful? Yes | No

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