Westgate Pre-Owned

4809 Capital Blvd, Raleigh, NC 27616

Sales: (919) 336-1488

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 25, 2017
They reached out right away!
Is this review helpful? Yes | No
Apr 19, 2017
JL17
They were pleasent but the car was not the best fit for me. They did, however follow up.
Is this review helpful? Yes | No
Apr 18, 2017
Good
Is this review helpful? Yes | No
Apr 2, 2017
Got back in contact with me quickly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 26, 2017
Slow to respond, not knowledge about the vehicle, not negotiable on price. Choose another dealer.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2017
Even though the vehicle was sold that called right back and let me know
Is this review helpful? Yes | No
Mar 13, 2017
Superslym
Knew what we wanted and they made it happen. Will do a deal with this West gate Team again make sure you go see Jessy. He squared me away.
Is this review helpful? Yes | No
Mar 13, 2017
Attentive without being pushy.
Is this review helpful? Yes | No
Mar 10, 2017
Very responsive.
Is this review helpful? Yes | No
Mar 7, 2017
Johnsonse27
Dealer has followed up very well.
Is this review helpful? Yes | No
Mar 2, 2017
Got an email back and a follow up to which I responded
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2017
Very professional. And friendly too.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2017
jlake1974
Everything as expected and agreed to.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2017
Not negotiable on price didn't build a relationship with myself very well. Not informative when asked questions.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 2, 2017
Very quick response, and was able to SCHEDULE a test drive immediately. However, was not disclosed any sort of policies with showroom cars, etc. Upon traveling to see the car, they required a signed agreement and approval before even taking the car out. As I was hoping to test drive both the S and the Base model before deciding, of course I could not fully agree to all of this BEFORE even taking the car out. In any case, I'm not certain of whether or not they just made this up on the spot because they didn't trust me taking it out for a test drive (even with them in the passenger seat), or if this was actual policy, but either way, this is the second bad experience with two different westgates in the area. Not wasting my time with another.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 26, 2017
I received an email outlining numerous vehicles that were of interest to me, they were displayed in an easy to read format and came with a click on link to the car yard to view the vehicle
1 of 1 people found this review helpful.
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Jan 17, 2017
Great
Is this review helpful? Yes | No
Jan 16, 2017
This was the best experience I ever had as it relates to purchasing a vehicle. The salesman Dana was very professional and not pushy. He listened to my needs. Upon arrival I was greeted by the manager and the salesman. I felt like a VIP!! Best dealership in NC!!!
Is this review helpful? Yes | No
Jan 16, 2017
They responed back very quickly.
Is this review helpful? Yes | No
Jan 4, 2017
I am still in contact with this dealer about a vehicle as I am out of state but they have been more than accomodating.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 2, 2017
Responded quickly but unwilling to negotiate on an overpriced vehicle.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2016
Car was gray not black. Dealership made us wait hours to sign paperwork after having set an appointment.
2 of 2 people found this review helpful.
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Dec 22, 2016
Trying very hard to earn my business..thanks
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 19, 2016
The sales personnel and management not very good at all to work with...They actually refused to sell me a vehicle because I questioned their desire to sell... very sad indeed...
1 of 2 people found this review helpful.
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Dec 6, 2016
I received a quick response with the requested Carfax, but the next day I was told the car sold. Disappointed.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 4, 2016
Dealership contacted me promptly and followed up. Note that this dealership does not negotiate price and offers little for a trade. They were very courteous and professional.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 3, 2016
Worst experience. Salesperson pushy and condescending. Would never recommend.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
Prompt!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
Good and quick contact but totally irreaslitic prices and expectations!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2016
Aeromedical67
Excellent experience. I was treated very professionally and they were able to give me top dollar on my trade in. I left with a stunning 2014 Acura TL. Trey was a pleasure to work with.
0 of 1 people found this review helpful.
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Oct 29, 2016
Staff was great! Vehicle was in descent condition. Not what I expected. No Deal.
1 of 1 people found this review helpful.
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Oct 13, 2016
Contacted me immediately. Went to look at the car onSunday. Salesman was very nice and courteous. Car was gray and not black as I thought. But still interested, best I have looked at so far.
Is this review helpful? Yes | No
Oct 11, 2016
They were great. Easy to work with, and beautiful cars!
Is this review helpful? Yes | No
Oct 11, 2016
Dealership disorganized and the vehicle looked as though it had been taken apart to uninstall a stereo and no put back together properly when I questioned the salesman he seemed diconcerned and nonchalant about it. I don't plan to buy a car that has been hacked on
0 of 1 people found this review helpful.
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Oct 8, 2016
Need to receive a copy of my exstended warranty,but never received it from my salesman.Not very good busniness
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2016
I was contacted very soon after I stated my interest via cargurus. I had some more questions regarding the Porsche Boxster, which they answered to the best of their knowledge. I went for a test drive of the Boxster and of one BMW convertible. John was very nice and helpful.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2016
Very responsive. Immediate e-mail response. Texted me as requested. Did not call me every 5 minutes.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 21, 2016
I reached out via an online request.. I didn't hear back until days later and they didn't respond with my initial question which was to obtain the cost for the vehicle in question.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 15, 2016
Great experience in purchasing a Maserati. I flew into NC from Denver. Everything was prepared and ready to go.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2016
Pleasant customer service, finance department was able to get slightly lower interest rate than my credit union.they were not able to meet my car buying requirements this time, but I would shop there again.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 16, 2016
very helpful
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 26, 2016
redrocketkennel
Got right in touch with me
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 15, 2016
They do a great job explaining the cars and test rides. Not willing to move on the prices they are asking.
Is this review helpful? Yes | No
Jul 5, 2016
Anil633
Terrible sales rep. She had no knowledge nor any interested to gain customer business
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2016
I got a great deal on the BMW. There were a few parts of the process that took too long, which could be lack of organization, but everyone was nice.
Is this review helpful? Yes | No
Jun 26, 2016
jr4irish
They did not want to evaluate my trade, just look on KBB they said and then their price for the corvette was firm I was told....no need for me to go any further with this dealer they don't want to sell cars as I see it.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2016
The vehicles they have on lot it's really nice but one of the salesman that I dealt with online refused to come down on price
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2016
They contacted me very promptly just didn't find what I wanted
Is this review helpful? Yes | No
Jun 18, 2016
I went there to see the car before I heard from west gate. They were very nice, and I did receive a follow up phone call.
Is this review helpful? Yes | No
May 18, 2016
Very nice,
Is this review helpful? Yes | No
May 3, 2016
EW_ZR1
Great response time. Provided everything I asked for. Would definitely do business with them!
Is this review helpful? Yes | No
Apr 28, 2016
Quick response. Courteous and informative.
Is this review helpful? Yes | No
Apr 22, 2016
Good luck getting dealer to work with you. Very very firm on pricing and will not call back.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 20, 2016
The dealer contacted me in a timely fashion, scheduled a test drive, and together, we closed the deal! They made car shopping smooth and easy! I am very satisfied with my experience.
Is this review helpful? Yes | No
Apr 15, 2016
Responded very promptly even though the van had already sold
Is this review helpful? Yes | No
Apr 11, 2016
Very prompt and professional.
Is this review helpful? Yes | No

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