West Palm Beach Nissan

3870 W Blue Heron Blvd
West Palm Beach, FL 33404

https://www.westpalmnissan.com

Sales: (561) 537-3704

Service: (855) 285-1687

Today 9:00am - 8:00pm

(Open Now)

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Sales Reviews (11)

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Don

Jun 21, 2017

Made a purchase from them. Quick processing of new vehicle

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Mike

Jun 17, 2017

Requested information. 4 days later received an email asking if I was still interested after receiving the information I had requested. I responded right away that I had not and was still waiting on it. 6 hours later I sent another email stating I was still waiting from earlier that day to finally receive a response stating the truck had been sold but that they had others I may be interested in. It sounded familiar to others comments. I am still being contacted now asking if I'd like to see any others. It appears to me that the vehicle that brings the most profit is what they respond to first but then they continue after to try and meet their quota. I will avoid them as there are many other places in south Florida that wants to sell what they have and not use bait to get your info

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Dawn13579

Apr 16, 2017

Don't believe what they post on the Internet or what a salesman tells you when you call! Drove all the way there, after being told car was on the lot, to be told it's not here! Then next day, salesman calls to say car was in service could we come back! Update your Internet & train your sales people! Bought our Platinum Murano elsewhere!

2 of 2 people found this review helpful.

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Khaled

Apr 5, 2017

They told me the car sold , but still on the inventory

2 of 2 people found this review helpful.

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Jeff

Jan 17, 2017

So far I'm extremely impressed considering other reviews. I get the frustration as I've done auto financing in the past & I understand how dealers work. Old style dealers can be a pain, but you have an opportunity to cut a good deal & while the new style dealers are easier/friendlier to work with, they aren't going to budge on their price. I will say that the initial response was flubbed by the sales person, but management stepped up & reacted appropriately. I'm currently working on a deal for a 2011 JGC Overland Summit. I'll update my review once the deal closes, if it closes.

1 of 1 people found this review helpful.

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Louis

Oct 4, 2016

Extremely poor customer service. I set appointment and they canceled. I called and was never even told it was a Nisson Dealer and was immediately placed on hold before I could even say what I was calling from. Then, I went to see a csr and the sales person wanted me to walk the lot as he did not know where the car was then tried to show me a different car and answered a call with no manners to me, turned from me and walked away talking on his fone. Worst dealer I have come accross even the GM refused to talk with me.

3 of 5 people found this review helpful.

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Roger

Sep 18, 2016

Called and offered a car that we set an appointment to see only to drive 80 miles to be told it was taken to an auction. Not very professional!

4 of 4 people found this review helpful.

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Paula

Aug 7, 2016

Working with each person there was a great experience. Would recommend to others in need of a car.

0 of 1 people found this review helpful.

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jim

May 28, 2016

Staff told me a used car was available. Upon arrival find out was sold over a,week ago.

2 of 2 people found this review helpful.

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john

Apr 13, 2016

Salesman and staff friendly, bit both denied distinct mold smell in vehicle on test drive. Vehicle had 2" water in back well (Jeep).

1 of 1 people found this review helpful.

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Peyton

Nov 10, 2015

Told the lady I would be there in the morning for the suburban, and had an hour drive. instead of calling me back that night to tell me she had sold the suburban, when I walked in she had a list of cars she was trying to sell me- a Honda CRV! Seriously!! I was coming to buy a suburban and you want to talk me into a CRV!!! I was mad! A phone call would've been courteous. And I had to track down their number because they wouldn't even respond to my inquiry from cargurus!

4 of 4 people found this review helpful.

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