Wanted Autos LLC

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11403 E US Highway 24, Independence, MO 64054
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Sales: (816) 252-6557

Nov 9, 2015
If I could give this company a negative 5 stars I would. I simply sent them a question asking if one of their SUVs was 4wd and here's the response I got back: WELL IF IT WAS I BET I COULD GET A LOT MORE MONEY OUT OF IT. IF YOUR INTERESTED PLEASE CONTACT ME BY PHONE AS I WORK BY APPOINTMENT ONLY. 816-520-0609 MY NAME IS DAVE. After getting this rude response I went to their website to find the owner was Jeremy and I called him to explain what happened he said he doesn't deal with sales he's the "shop guy". Ok? Then take your name of the website as owner if you can't fix problems. Very rude and very fishy BUYER BEWARE!!! A recommendation for Dave that apparently has no social skills when someone asks you a question about wanting to spend money with you, answer the question and if it's a no offer something that you have that I'm after. I had cash in hand ready to buy but I hope others see this so they now what to expect out of you. 03/30/16 Wow, as you will see by his response to my previous complaint nothing has changed. More rude comments. "Dave" it's your job to help customers not criticize them, and just an FYI I did do research that's why I didn't buy from you, and I bought a BMW with 4wd and no issues, unlike your cars. I'm not sure if you are trying to say we didn't have the money for a 4wd but we had more then enough and when I emailed a different dealership about the BMW we were interested in I was treated with respect for my questions and they got the sale. I'm in sales as well and I don't expect customers to know what things cost when they come to me I see it as my job to educate them and help them with purchases. Apparently you see your job though as a customer should know what something costs, ask no questions, and just put a check in your hand. What a fairytale land you live in. I wish no ill will on you, I simply hope you get some training for your future customers before you have no customers to help. Questions aren't bad, but when you can't answer them without insults it's obvious you aren't confident in what you are selling. Good day!
2 of 4 people found this review helpful.
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Response from Wanted Autos LLC:

When dealing with people that do very little research, but want to to buy a vehicle for the amount of money they have, someone is very unhappy as is the case here. We price all of our cars very aggressively and we don't discount thousands of dollars off of our advertised prices.

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