Walt's Auto Sales

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483 College Hwy
Southwick, MA 01077

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Today 9:00 AM - 3:45 PM (Closed Now)
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All reviews are verified visits to the dealer. – Learn More
Apr 11, 2018
GuruYCQBR
He was very courteous and helpful
Mar 27, 2018
Mechswife79
Great experience! We got a fantastic deal on a used car and the owner was honest and very communicative.
Read 9 old reviews
Nov 16, 2017
good
1 people found this review helpful.
Response from current dealership:
Eduardo, Thanks for the 4 Star Review! We hope you're enjoying your new ride!

Tom Pion
Manager
Walt's Auto Sales
413-569-2222
Sep 10, 2017
Bought the car. Jim was very accommodating. Car was better then described and staff was easy to deal with. Very pleasant experience.
2 people found this review helpful.
Response from current dealership:
Dan, Thanks for your 5 Star Review! I will pass on the kind words to Jim! Thanks again and enjoy you're beautiful new vehicle!

Tom Pion
Manager
Walt's Auto Sales
413-569-2222
Jul 26, 2017
Good service.
3 people found this review helpful.
Response from current dealership:
Jose, Thanks for the 5 Star Review! We hope you're enjoying your new ride!

Tom Pion
Manager
Walt's Auto Sales
413-569-2222
Jul 4, 2017
Goatie
Initial contact was fine however the dealer was too far in the wrong direction for us to get out there and see the vehicle.
3 people found this review helpful.
Response from current dealership:
We appreciate the kind words and appreciate you giving us a shot! We would be more then happy to meet you somewhere closer to your area with the vehicle and paperwork. If this would work please let us know. Thanks again and I look forward to hearing from you.

Tom Pion
Manager
Walts Auto Sales
413-569-2222
May 23, 2017
Nick Graham
This car was still up for sale and they said it was sold over a month ago and they wouldn't answer me after telling me that
1 people found this review helpful.
Response from current dealership:
Nick, We're extremely sorry to hear this. You have to remember that if someone puts a deposit on the vehicle we technically by law can not sell the vehicle until both parties have exhausted options into purchasing the vehicle. Secondly don't forget we are in the business to sell cars so we would never intentionally try to mislead you or not sell you a car. If you would like to discuss this further or if the vehicle is still on the lot please give us a call at 413-569-2222 and we'd love to make up for the misunderstanding.

Tom Pion
Manager
Jan 23, 2017
Responded very promptly. Excellent communication and easy to work with
2 people found this review helpful.
Response from current dealership:
Daniel, Thanks for the great review! Thank you once again for giving us the chance to earn your business! Have a great day!

Tom Pion
Walts Auto Sales
Oct 27, 2016
The dealer never responded to us via email or phone. Because the vehicle was still on the web site we decided to drive there (2 hour ride), only to find that the truck was removed from the lot due to a cracked frame. Not good customer service!!!
4 people found this review helpful.
Response from current dealership:
Edmund we deeply apologize! Can you please tell us the phone number and email address you used so we can make sure we don't have a problem on our end. As for the truck, we were having it inspected by a mechanic that week when he told us the frame was rusting away. We truly apologize for the inconvenience.

Tom
Walt's Auto Sales
May 21, 2014
Great guys
1 people found this review helpful.
Response from current dealership:
Thank you so much for the great review. We hope you're enjoying your beautiful new car!

Tom
Walt's Auto Sales
Apr 28, 2014
Very informative, responded within a day
1 people found this review helpful.
Response from current dealership:
James, Thanks for the awesome review! We really appreciate it! We hope you're enjoying that nice new truck of yours!

Tom
Walt's Auto Sales

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