Walter's Pre-Owned Center

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7979 Auto Dr, Riverside, CA 92504
Map & Directions

Sales: (866) 744-9508

Service: (951) 688-3390

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Dec 3, 2016
Overall experience was great.although we had to wait to long before signing the documents
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Dec 1, 2016
Good deals.
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Nov 25, 2016
Friendly Associate and manager. great service. Thank you.
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Oct 26, 2016
In and out in about 2 hours. Purchased the vehicle at the price I wanted to pay. All the staff I encountered were pfofessional and friendly. It was a positive experience all the way around.
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Sep 18, 2016
Just inquiring in case this would be another option, over another vehicle that I have been looking at. The representative is very pleasant, and will keep in touch, sometime next week. Thanks,
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Aug 14, 2016
Dealer responded quikly
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Aug 4, 2016
I drove to Walter's in Riverside from San Diego to buy my car, they offered a very reasonable price for the entire southern california region. Sales peole were friendly and helpful, I recommend.
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Aug 1, 2016
Roman was the salesman and I could not ask for anyone better. He answered all my questions and even drove 2 hours to deliver my new car. Thank you Roman. Rick
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Jul 29, 2016
the contact me when the car was sold already and tray to put me in a different car, with high miles and $ 1000 more than the add in car gurus, it not right,
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Jul 11, 2016
tjdte
Erin followed up with me and though I had been scheduled to work and have yet to see the cars I am interested in, I am going to make Walter's a first stop because of the great customer service I received by phone. Thank you! :)
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Jul 2, 2016
Cargurushopper
Bad experience with this dealership. They had already sold the car that they told me they still had. They tried selling me a vehicle for more then what I had seen online. Trade in offer was ridiculously low.
1 of 1 people found this review helpful.
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Response from Walter's Pre-Owned Center:

I am so disappointed to read of your poor experience here and I’d like to jump in and see what I can do solve what occurred here.  I do want to apologize that the car sold before you arrived, I can completely understand why that upset you. We should have done more to let you know it had sold before you made the trip out. I’m not sure how we could have offered the car for more than it was online simply because state law requires us to sell the car for the same price no matter where it is listed; our website, CarGurus, or any other place for that matter.  I asked the staff if anyone
 More ...
May 27, 2016
They were very profetional, I didn't get the car from then but it was a good experience the sales person was very helpful
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May 26, 2016
Found awesome deal on a truck, made an appointment to go out the next morning, they sold it that night. Thanks.
0 of 1 people found this review helpful.
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Apr 1, 2016
Great overall experience.
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Mar 30, 2016
Great follow up...still looking for a specific car model. Offered to look for a dealer trade.
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Mar 27, 2016
Very friendly and helpful. If you're looking for a car in LA area would highly recommend them.
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Mar 19, 2016
Sfokeefe1
Responsive, ethical easy to work with!
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Mar 13, 2016
Did return call but wasn't very helpful
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Mar 8, 2016
ocgoodheart
This is great! The dealer is actually sourcing the car I want FOR ME. No more hassle with the various car search sites, at least until my specific car comes in. Don't know if you guys know this but Fiat bought Chrysler and so they get FIRST chance to look over resale stock that comes available. So far so good..... oh, and all their used cars are 25k miles or less. They don't resell higher mileage used cars. Liking these Fiat people a lot so far.....!
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Feb 20, 2016
The dealer was pressuring me into getting a vehicle and they don't stop calling me.
0 of 1 people found this review helpful.
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Jan 14, 2016
Nice dealership. Frank Francis and Seanny Phongsy helped out a lot and got us a good deal on a Mazda 6. Thanks guys!
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Nov 18, 2015
It is always a Pleasure dealing with Walters. I have leased from them in the past. One of the Best dealer in the County, Highly Recommend. Great professional sales people.
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Nov 11, 2015
Great friendly efficient professional staff My husband and I had a wonderful experience and rate this dealership and its employee's a 5 + rating. Frankie Francis did everything we asked in seeing 6 vehicles he had them there that my husband & I could compare he gladly answered all our questions. He did not pressure us in purchasing a vehicle his knowledge of the vehicle was very impressive that he made it easy to pick our choice although my husband wanted a different vehicle this made it easy for him to decide. The financial manager Darryl Sperry didn't push options to buy he was considerate of my budget he was able to help me get a lower apr rate that Frankie had already given they beat out my credit union 2.99 apr. I recommend Walter's Fiat in Riverside it top in making you feel important and care about what your needs are and give you want you want while providing you with awesome quality care and great vehicles.
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Oct 29, 2015
TimboLion
5
WORKED UP A DEAL Over internet, got there and they changed 180 degree.
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Sep 2, 2015
The response back to me ,was very fast and professional. Thank you
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Aug 18, 2015
Great price and excellent service.
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Aug 15, 2015
They were quick, professional, and not pushy. They were able to offer a wonderful interest rate and warranty. Very positive experience.
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Jul 10, 2015
Did not have what I needed to tow behind RV
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Jul 2, 2015
ceeshaw
Excellent...no pressure....easy to deal with....very helpful!!
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Jun 7, 2015
Beware the trap. Make sure you always inspect the vehicle thoroughly. In this case they did not have a spare key. After signing the paperwork, and ready to drive away this was pointed out. Now they refuse to get me a spare key and will charge $300 for another one. Lesson learned on my end. Always ensure to document everything on the contract and don't take anyone's word for it. I am disappointed to say the least but i am partially to blame for not insisting on putting this on the paperwork.
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Response from Walter's Pre-Owned Center:

I am sorry this happened and we should have made it clear upfront that the car only had one key. I can assure you this was an oversight on our part but can completely understand how you could interpret this as something else.  I want to apologize to you for this. Could you please give me a call when you have a moment so we could work this out?

Ed Finely
Sales Manager
Walter’s Alfa Romeo and FIAT
(961) 688-3344
May 30, 2015
Received a call in a day regarding my request
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May 29, 2015
Great Customer service
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Apr 26, 2015
Smooth
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Apr 20, 2015
The car was as advertised and the salesperson knowledgeable and professional.
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Apr 17, 2015
ejh79
165
very nice to deal with
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Apr 12, 2015
Great dealership. Worked out the purchase to our satisfaction. Would definitely buy from them in the future.
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Apr 5, 2015
Will try to ripped you off . Good thing I did my homework and I gave an idea how much I should only be paying for tha price they wanted. They wanted $29,000 , after tax and interest, for a used 2011 , with high mileage!!
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Response from Walter's Pre-Owned Center:

Shirley, I'm sorry to read you had a bad experience.  Which car were you looking at? Can you call me so I can learn more about what happened?

Ed Finely
Walter's FIAT
951-688-3332

Old Dealer Reviews

Jan 25, 2015
Nice straight people. Could not make a deal but they did not waste my time.
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Dec 31, 2014
too slow call me after car had sold
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Dec 30, 2014
Dealer responded with a generic email. Tried to communicate via email and they were nonresponsive, to the point that the vehicle was sold before I could get there.
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Dec 17, 2014
Thank you.
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Dec 17, 2014
Great and professional follow up. We have not driven a car yet
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Dec 11, 2014
They called and sent a email within 15 minutes and sold-me a car, great service. Not so good after the sell.
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Nov 25, 2014
Good cash value
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Oct 20, 2014
Dealer had bad customer service and price are non-negotiable. 20/100
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Response from Walter's Pre-Owned Center:

Richard, thank you for taking the time to write about your experience on-line.  I'm sorry to read you had a bad experience.  I'm confused when you say our prices aren't negotiable when they are. Can you call me so I can learn more about what happened?

Ed Finely
Walter's FIAT
951-688-3332
Apr 18, 2014
Average
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Apr 28, 2013
Perfect in all facets
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Mar 17, 2013
They were very quick to respond via email and phone call thanks.
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Jan 28, 2013
Quick response.
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Nov 30, 2012
good svc
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