Wagner Cadillac Company, Ltd.

GM Certified Internet Dealer

4100 S Broadway
Tyler, TX 75701

Sales: (903) 384-3283

Service: (903) 705-1809

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Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Platinum Ice Tricoat Description: Used 2016 Cadillac SRX Premium for sale - $33,187, 34,128 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2016 Lexus ES 350 FWD Used Cars in Tyler, TX 75701

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 2, 2017
Maximux
Dealer has made contact through email and phone. Acted with Urgency
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Hey Maximux,
Thanks for the great review! ~ TC
Oct 10, 2017
GuruDMHJ6
Great
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thank you for the great review!
Sep 26, 2017
They asked for deposit. when I got there and test drove, I asked to put deposit down so my wife and I could go talk. They refused my deposit, told me they would hold it for me and then sold car out from under me for more money!!!
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

I’m sorry you feel this way Mr. Dancy.  I would like to clarify the event which led to this review.  We originally received your request on 9/06/2017 and provided you with detailed information about this vehicle.  On 09/10/2017, 09/18/2017, 09/19/2017, 09/20/2017, you submitted additional leads requesting more information and/or additional discounts of our price. On 09/20/2017 you requested a Buyer’s Order to submit to your bank. On 09/22/2017 you  arrived as promised, to inspect the vehicle and take delivery.  

On 09/23/2017 we had another customer inquire on this vehicle and r
 More ...
Sep 11, 2017
they are very thorough and not pushy. we were close on a deal, but not quite there...
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Tom, thanks for the opportunity. We certainly would love to earn your business. And, we appreciate the 5 Star Review. My email address is timcapps@gabrieljordan.com. Feel free to communicate with me if you choose. Again, thanks for your input. ~ Tim Capps
Sep 6, 2017
Byoficr
Great dealer. Very proud of vehicles but very helpful
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thank you for the 5 Stars. And we truly thank you for the consideration. ~ Tim Capps
Aug 26, 2017
Slrushin
Awesome customer service.Bought the truck.James Tate went above and beyond to answer questions and get the price right!!Would recommend to anyone looking for new or used vehicle!!
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thank you so much for the great review! James is a thoughtful and great sales associate. Enjoy that truck!!! ~ Tim Capps
Aug 22, 2017
The salesman was very professional in his dealing's with me. The car was nice but I have not decided on exactly what I want. I drove the car and it was as advertised. The price was probably right also.
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Charles, Thank you for taking the time to provide a review. We certainly look forward to working with you on this purchase. And, we look forward to being your dealer of choice! Again, thank you! ~ Tim C
Aug 21, 2017
CarlaJoT15
Thank you Wagner Cadillac! I am impressed! James Tate is an excellent example of a car salesman. I've never had an easier time buying a car. I will recommend Wagner Cadillac and James Tate to all of my family and friends! My next vehicle purchase, I will be glad to return to Tyler, Texas.
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

CarloJoT15, thanks for the great review! James and the Wagner Team are so excited your experience was so positive! We look forward to working with you in the future and hope to see you soon! ~ Tim Capps
Jul 28, 2017
Wonderful experience. Very helpful!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Desiree, thank you so much for the great review! ~ Tim Capps
Jul 14, 2017
Good com
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thank you for the great review, Hank!
Jun 24, 2017
The dealer rep. addressed my request promptly, and provided a clear line of communication as it related to the pricing/specs of the vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

David, thank you for taking the time to write a review! We certainly appreciate the opportunity to serve you and are grateful for the 5 Stars! ~ Tim Capps
Jun 17, 2017
jockeusay
Excellent in all areas
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thank you! We certainly appreciate your 5 Star Review! ~ Tim Capps
Apr 30, 2017
Quick response, very efficient.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thanks for the great review! ~ Tim Capps
Apr 11, 2017
Quick response
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thanks for the 5 Stars and the Feedback, Phillip. We do our best to provide an efficient and expedient response to our online inquiries. Again, thanks! ~ Tim Capps
Jan 11, 2017
YooperGirl
Sales rep got back to me very quickly. But there was no wiggle room on the price. I then realized it was FWD and not AWD. That was a deal breaker for me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Thank you so much for the 5 Star review! We regret you were not able to select the vehicle you wanted at the time of your visit. Please let us know if we can help you in the future. We value you! ~ Ann M
Read 16 old reviews
Mar 17, 2015
Very nice guy. Was very nice and answered all my questions. I will properly will getting back to him.
Is this review helpful? Yes | No

Response from Wagner Cadillac Company, Ltd.:

Carolyn, thanks for the great review! We hope we were able to assist you well. ~ Tim Capps
Mar 17, 2015
Great response, came back immediately and was very helpful.
Is this review helpful? Yes | No
Mar 14, 2015
Heard back immediately, but ended up not buying the vehicle.
Is this review helpful? Yes | No
Mar 1, 2015
It was very Good
Is this review helpful? Yes | No
Dec 9, 2014
Great people. Easy to work with. I would recommend a friend buy a car there
Is this review helpful? Yes | No
Aug 2, 2014
These guys were great...no BS...little haggling and a fair price. Great follow up and nice people.
Is this review helpful? Yes | No
May 31, 2014
Low pressure. Stuck to there word. Great experience.
Is this review helpful? Yes | No
May 2, 2014
Dealer contacted me promptly. Salesperson answered all my questions. A good deal, but not quite the pricepoint we were looking for.
Is this review helpful? Yes | No
Mar 17, 2014
Have nothing but good to say about them
Is this review helpful? Yes | No
Feb 13, 2014
Not good at all. Disappointed with the type of deal they were giving me which was no deal at all.
Is this review helpful? Yes | No
Sep 23, 2013
Very professional, and very helpful, i did not have to drive all the way to Tyler they got all the paperwork done then had the truck shipped to my front door. a great bunch of people, especially Rodney Rogers exellent guy.
Is this review helpful? Yes | No
May 28, 2013
Polite and professional. No games. Good customer service.
Is this review helpful? Yes | No
Jan 31, 2013
Clay, Matt, Carl and everyone else I dealt with did a First Class job! Even had a small issue with the car and they fixed it at their expense. Can't say enough good things about these people. Sure worth the drive from North Texas to Tyler to buy a car from them! Couldn't have been a smoother purchase and more pleasant experience. I'd highly recommend them!
Is this review helpful? Yes | No
Nov 5, 2012
Respond to me in mins. Has stayed in touch even tough I have not bought a car yet.
Is this review helpful? Yes | No
Jun 13, 2012
holistir
Quick,friendly response!
Is this review helpful? Yes | No
May 18, 2012
Excelant
Is this review helpful? Yes | No

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