Volvo of Honolulu

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704 Ala Moana Boulevard
Honolulu, HI 96813

Sales: (888) 892-2456

Service: (888) 804-6484

Today 8:30am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 14, 2017
Answered my questions timely but asked for photos and never received them
Is this review helpful? Yes | No
Dec 11, 2016
Good, very attentive.
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Aug 30, 2016
Didn't buy the car I originally asked about but communication was outstanding and all questions answered
Is this review helpful? Yes | No

Response from Volvo of Honolulu:

Thank you for letting us help you with your Car Buying decision!  We appreciate the 5 Star Review and are very happy you enjoyed this experience so much!
Jul 10, 2016
David and team were very tesoinsi e and knowledgable. Still working with him.
1 of 1 people found this review helpful.
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Response from Volvo of Honolulu:

Thank you for the 5 Star Review!  We are pleased to see that David is taking care of you.  As he continues to assist you throughout this process of your future investment with us, it is our desire that you see how we thrive on providing you with the best customer sales experience.  You are in good hands and thank you again for choosing Volvo of Honolulu!
Jun 21, 2016
Be careful, the milage on the advertised cars is much different than what they actually have. But they said they would correct it and they were nice about it.
Is this review helpful? Yes | No

Response from Volvo of Honolulu:

Thank you Steve for your feedback. We take Customer Service very seriously and apologize for any misinformation. As you know now we do have our program vehicles for sale (courtesy shuttles, service loaners etc.) as well. In some cases as with the one you inquired about, miles will change since we first put It on our site. We do try our best to keep it as current as possible. If there is one that is not current at time of inquiry, our sales team will be glad to get the current miles on that particular vehicle. Thank you for giving us the opportunity to earn your business!
Mar 4, 2016
Got an immediate response from dealer and made an appointment for viewing of vehicle. Very professional and friendly staff and deal transaction was comfortable. The vehicle itself was a thing of beauty. Very satisfied with everything.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Volvo of Honolulu:

Thank you for letting us help you with your Car Buying decision!  We appreciate the 5 Star Review and are very happy you enjoyed this experience so much!
Feb 21, 2016
Terrible service. Really shady and hesitant to give me my car that I payed for. Lied to me, told me my car is safetied and that they did it. Nope tags expired 10 15. Lied to and led on for 6 days. Never will I recommend anyone to purchase a vehicle from them.
Is this review helpful? Yes | No

Response from Volvo of Honolulu:

Thank you Tom for your feedback. We take Customer Service very seriously and apologize on how your situation was handled.  If there is any way to rectify this situation in a timely manner please let me know.  We are more than happy to help solve your issues.  You can reach us at (888) 892-2456
Oct 14, 2015
Bait and switch, car first looked at, then to buy was said to be sold. Rep tried to sell us another car. When car purchased they was a 1000.00 mistake in the price. Good thing I asked for a break down of charges. Have bought Volvo's since 1988 last one from this dealer ship, nothing but problems the last 10 years.
1 of 1 people found this review helpful.
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Read 6 old reviews
May 25, 2015
Professional and good customer service
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Mar 27, 2015
Good response
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Apr 2, 2014
The were very helpful.
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Mar 12, 2013
Car advertised was long gone. The salesman did not bother to check even though we made an appointment.
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Oct 8, 2012
185
Great all around experience. Wonderful salesperson in Ms. Valerie very helpful and willing to do what she can to make the deal work without being pushy. I definitely recommend her and the service team is phenomenal especially Carmella. She is always giving constant feedback and letting you know how things are and is very approachable. She doesn't make you feel like you're an inconvenience or wasting her time. A top notch crew all around.
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Mar 21, 2012
he has been very awsome..... i like that he has been incontact w me, looking for the right truck for my boyfriend.... thank u so much sam
Is this review helpful? Yes | No

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