Vic Bailey Mazda-Subaru

400 E Daniel Morgan Ave, Spartanburg, SC 29302

Sales: (864) 916-2676

Service: (864) 582-1200

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 16, 2017
I have been searching for something I like within my price range and I have been all over Spartanburg to find it. I finally did at vic bailey! If you are looking for an affordable and reliable used car, ask for James Harris! He's not your average, sleazy, car salesman, he was upfront and laid back with no pressure, he even got me a deal and was with me through the whole process. I will definitely be back when I need another car! I see why everyone drives vic bailey car now, thank you James!
1 of 2 people found this review helpful.
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Apr 14, 2017
The sales representative was very nice to talk to. Unfortunately for me the Toyota I had inquired about was sold the previous day.
Is this review helpful? Yes | No
Apr 9, 2017
We went for the test drive and where greeted by William, who i had already corresponded with via e-mail very nice fellow, he said just have it back before they close. (About 3hrs). We drove for about 1.5 hours couldn't find any mechanical issues and decided to buy the car no pressure at all. Overall nice experience and would definitely buy from them again.
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Mar 19, 2017
My husband spoke with a salesman for two days. We waited for the salesman to respond about a time for us to look at the Pilot. He never called. Finally, 4 days later, I contacted a new salesperson who said we come look at the Pilot the next day. We made plans to drive the 35 minute trip only to be notified via text, that the pilot was sold. Overall, a very frustrating and discouraging experience.
Is this review helpful? Yes | No

Response from Vic Bailey Mazda-Subaru:

Amy, that Honda Pilot was in high demand! We wish you hadn't cancelled your first appointment to test drive. You looked at the Pilot for two weeks before it sold. We would be happy to help you find another one!
Mar 14, 2017
Postponed a test drive for a day and then sold it. Sounded like the salesperson was more interested in making sure he got the sale than helping the customer.
0 of 1 people found this review helpful.
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Response from Vic Bailey Mazda-Subaru:

Serh, we are only allowed to hold vehicles if we have a $500 deposit. We would love to help you find something else though!
Mar 3, 2017
Lisa Adams
Excellent Sales team. This vehicle wasn't purchased, however they were very willing to make us happy!
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Feb 28, 2017
Dealer responded back quickly! Thanks for your help! I have purchased a car from another dealer.
1 of 1 people found this review helpful.
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Feb 21, 2017
They kept in full contact with me about all the conditions of the vehicle and the offers they could help me with before I would make my drive to their dealership.
1 of 1 people found this review helpful.
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Response from Vic Bailey Mazda-Subaru:

Thank you for the review, Jimmy!
Feb 2, 2017
Great
1 of 1 people found this review helpful.
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Jan 29, 2017
Probably the most pleasant car buying experience in my 57 years thanks to salesperson David Hall. All the quotes and preparations where kindly, swiftly and professionally made and wait time was trimmed down to minutes..not hours. I would highly recommend this dealership and never thought I would ever endorse a car experience in my lifetime. Many thanks to David Hall. Ted
2 of 2 people found this review helpful.
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Jan 19, 2017
My sales rep ,Brandon Moore, made my experience a 5 star. He was patient, knowledgable, and polite. He went over and above to make my experience a perfect one.
1 of 1 people found this review helpful.
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Dec 12, 2016
They responded quickly but were confused that the car I was interested was still listed on CarGurus at their dealership because they traded it to a different dealer 10 months ago.
1 of 1 people found this review helpful.
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Nov 29, 2016
They was a good help to assist me with a Buick.
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Oct 25, 2016
He emailed me to let me know he still has the car
2 of 2 people found this review helpful.
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Oct 19, 2016
This was the absolute BEST car buying experience of my life! Thank You to Brandon for everything thing he did to make it happen.
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Sep 22, 2016
Snuggles5618
The car aint worth the price to much wrong with it
2 of 3 people found this review helpful.
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Response from Vic Bailey Mazda-Subaru:

We would be happy to help you find the right vehicle for you! Just let us know what you're looking for
Sep 8, 2016
They were very quick to respond.
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Response from Vic Bailey Mazda-Subaru:

Thank you for the 5 stars, Brad!
Aug 20, 2016
I inquired and Jeremy sent me all kinds of information and pictures. He was very helpful considering I was 2 hours away and could not decided if I wanted to go see it. I did not make a purchase but I would be willing to work with them again.
2 of 2 people found this review helpful.
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Response from Vic Bailey Mazda-Subaru:

Thank you for the feedback, Sherry!
Aug 9, 2016
They keep emailing me after I've told them I already purchased a vehicle elsewhere.
0 of 1 people found this review helpful.
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Response from Vic Bailey Mazda-Subaru:

Ty, could you please call Leslie at (864) 582-1200 or email her at lbailey@vicbaileyauto.com so she can make sure your email address is removed from our system? Thank you!
Aug 6, 2016
Great response and very helpful
Is this review helpful? Yes | No

Response from Vic Bailey Mazda-Subaru:

Thank you, Mark!
Jun 16, 2016
I was sent a generic email with a request to come in for details.... I just wanted to know if it had third row seating before riding all the way out to test drive
Is this review helpful? Yes | No

Response from Vic Bailey Mazda-Subaru:

Deanna, we aim to respond to questions as soon as possible. There are bound to be times when some salesmen are out sick, some are with customers, some are at lunch... and a question cannot be answered immediately. We have the automatic email go out just so people will know they are not being ignored. If you have not yet been given the answers you are seeking, please call Victor Prince at (864) 582-1200.
Jun 13, 2016
Salesman Jonathan Meredith was knowledgeable and easy to work with. He helped answer a lot of questions about the general condition of the car, given the high mileage. The sales manager, Brandon, was also easy to work with at first, but went into, his "Sold As-Is" speech very quickly when I had some questions about the way the car ran. I was a little put-off with him. The conversation I had with him was almost enough to make me walk away from the deal.
2 of 2 people found this review helpful.
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Jun 10, 2016
Over an hour to get to Vic Bailey. Drove the car; ran bad. Took it to Auto Zone to see why "check engine" light was on. There was no computer in the car!
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Jun 2, 2016
Excellent customer service !! We purchased our vehicle from Shannon @ Vic Bailey in Spartanburg South Carolina drove from Augusta Ga the purchasing experience was excellent ! Highly recommended ! Thanks for a great experience !
1 of 1 people found this review helpful.
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Jun 1, 2016
Quick response,
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May 31, 2016
Quick response.
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May 23, 2016
This dealer was great to do business with. They were very responsive and very thorough. Shannon was very knowledgeable and they were very willing to work with me on the price of the car. Although it took longer to get the seats changed out than planned they were amazing and I would refer anyone to Vic Bailey auto sales!
2 of 2 people found this review helpful.
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May 2, 2016
Dealer texted me, I called the following day, and the dealer did not respond.
Is this review helpful? Yes | No
Apr 29, 2016
Very prompt response to inquiry, professional, kind, pleasant, polite service. Sales rep very knowledgeable. No surprises.
Is this review helpful? Yes | No
Apr 28, 2016
At first I felt lured in like most dealerships with false promises this dealership made good on their promises they honored a price that was given for a brand new 2016 Forester over the phone which was $3000 off of sticker my Salesman was very friendly,thorough, and informative all in all we were in and out in under 3 hours was one of the better car buying experiences that I've had will definitely shop with them again
3 of 3 people found this review helpful.
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Apr 26, 2016
Bought the car straight out, no issues. Everyone very welcoming and accommodating. Highly reccomend.
2 of 2 people found this review helpful.
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Response from Vic Bailey Mazda-Subaru:

Thank you, Megan! Hope you'll come back to see us!
Read 10 old reviews
Sep 12, 2014
Very good experience. Made the purchase easy and uncomlacated.
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Aug 11, 2014
I purchased my Honda Fit from this dealership and had a most pleasant experience!!!
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Jun 15, 2014
The responded quickly and answered my question fully.
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May 19, 2014
Called about a vehicle I wanted to buy and the saleswoman advised she would talk to her used car manager and call me back. After not hearing back for 2 days I call dealership back to find out that the car was sold the day after I initially called. Poor Service!
Is this review helpful? Yes | No
Apr 29, 2014
MarkII
Was told they could do better than my initial loan approval, then was shown a horrible deal at 30% apy.. Response time was not great and now the additional inquiries have hurt my credit. No response on accepting my current loan. Buyer beware.
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Feb 26, 2014
Steven was a pleasure to work with. Yes I would recommend Vic Baily Imports.
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Jan 7, 2014
Very positive!
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Nov 25, 2013
Kyle was super easy to work with
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Apr 1, 2013
captain997
Very fair. Lost out to a better deal.
Is this review helpful? Yes | No
Jun 11, 2011
Description of vehicle was perfect....Jeff met me at the airport with the car, full tank, all paperwork for a quick transaction...Would do another deal anytime...Thanks again, John D Swansboro, NC
Is this review helpful? Yes | No

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