Vic Bailey Ford Lincoln

Internet Approved, Blue Oval Certified

501 East Daniel Morgan Avenue, Spartanburg, SC 29302

Sales: (864) 309-0620

Service: (864) 585-3600

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 23, 2017
My husband and I live in South Florida, but our son and daughter-in-law live in Rock Hill, SC. They were in need of a newer car. Saw this one on line. Called on Monday and spoke to Grover. Very professional, very nice, and most of all very helpful. Was very surprised to learn that the dealer fee was minimal. Long story very short, they offered our son a good trade-in for his 2007 Ford Ranger Truck and a price on a 2016 Nissan Sentra S that we could have never found in South Florida. Held the vehicle for our son until we could get the funds to them. Great dealership to deal with, even long distance.
Is this review helpful? Yes | No
Apr 12, 2017
Very helpful, suggested a different car than I had requested and I ended up buying that one!
Is this review helpful? Yes | No
Apr 4, 2017
GuruY4GQ
contacted me immediately and was very helpful. Great experience!
Is this review helpful? Yes | No
Apr 2, 2017
collie45
Sold before I could check, but excellent communication!
Is this review helpful? Yes | No
Mar 30, 2017
Good dealer quick response
Is this review helpful? Yes | No
Feb 12, 2017
initially the staff was very helpful, but upon visual inspection of the vehicle, they are aksing WAY too much for a vehicle that at best retails for around 2-2200. there are too many things wrong with the interior, the driver door wouldnt even close without some extreme force, power lock actuators and power window motors need replaced all around, the back hatch handle was dangling off, and it could not even be opened. the engine bay is caked with oil, and the motor leaks pretty bad with a ticking lifter. the clutch would likely need replaced within 6 months, as would the brakes. the salesmen couldnt answer basic questions about the vehicle, to include not knowing if the 4WD worked or not. the salesmen also all but laughed at my face when i gave them a more than very generous offer of 2000 cash, given everything wrong with the vehicle... but they assured me that they would fix the door not closing. since then they have lowered the price a whole 600 dollars. absolutely a waste of time to have driven 2 hours to see the vehicle as a serious buyer only to have them attempt to rip off an active duty military member.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Russell, we hate to hear you had such a negative experience! Do you remember who you worked with?
Feb 1, 2017
I signed papers on a truck and went and picked it up and it was 4 quarts low of oil.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Dennis, do you mind sharing your full name with us? If the truck was a regular used vehicle it should be full of oil. If the truck was one of our pre-auction vehicles, it would not have been through our service department.
Jan 15, 2017
Kevinhinson
Fast
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
Quick response and helpful
Is this review helpful? Yes | No
Nov 15, 2016
They responded quickly, Unfortunately with bad news. The vehicle i was interested in was sold a couple days earlier.
Is this review helpful? Yes | No
Nov 15, 2016
Dealer responded quickly and was very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2016
They're cool
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 12, 2016
I was contacted right away which was good
1 of 1 people found this review helpful.
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Oct 4, 2016
Heard back from them quickly.
1 of 1 people found this review helpful.
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Sep 27, 2016
Good test drove truck filled out paperwork and left with the truck
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Thank you for the review, Shane!
Aug 29, 2016
Test drove the car went back to shop and the wheel was about to fall off
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 23, 2016
Very thourough and flexible with scheduling. Tome is money and they understand that.
Is this review helpful? Yes | No
Aug 19, 2016
The truck that I went and looked at was not ready to be seen by a customer.
Is this review helpful? Yes | No
Aug 14, 2016
the car was already sold but quick response
Is this review helpful? Yes | No
Aug 14, 2016
They contacted me but the car is sold
Is this review helpful? Yes | No
Jul 22, 2016
Lisac5868
Dealer responded quickly to my questions and offered their assistance once I receive my insurance settlement.
Is this review helpful? Yes | No
Jul 18, 2016
Dealer responded this morning, awaiting more info. Price was.a.typo...
Is this review helpful? Yes | No
Jun 2, 2016
nancyvlcek1
Very helpful. Still considering.
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Thank you for the nice review!
May 21, 2016
Quick response but just to tell me car was sold
Is this review helpful? Yes | No
May 9, 2016
Converseqn
The dealer had contacted me and we spoke. I couldn't get the vehicle for my own personal reasons, but the follow up was thorough.
Is this review helpful? Yes | No
Apr 25, 2016
I haven't stop to see them car is priced to high for me.
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Phillip, you should give us a call! We would love to help you find the right vehicle. Which one are you interested in?
May 18, 2015
Very satisfied with my experience.
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Glad to hear it, James! Thank you for your business!
Read 11 old reviews
Dec 12, 2014
wwyarb
5
I bought it.
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

We hope you are still enjoying it! Thanks for the nice review!
Nov 21, 2014
5
Worked with Tyler who is young and did great. Never felt pressured. We came in to buy a used Nissan Rogue after doing a lot of research online and the price was what we needed it to be so it was pretty straight forward. They offered financing packages but we declined. Overall nice experience.
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Chad, thank you for taking the time to write a review! We hope to help you again in the future!
Oct 7, 2014
filet
Quick to respond
Is this review helpful? Yes | No
Oct 3, 2014
not willing to negotiate on price
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Brandi, we do that so you don't have to worry about negotiating! We go ahead and price them right. We want our customers to have an easy, enjoyable experience.
Sep 11, 2014
Great Experience. Professional , Fast and knowledgeable.
Is this review helpful? Yes | No
Jul 4, 2014
Quick response from dealer! Unfortunately, the cars available are currently out of our price range.
Is this review helpful? Yes | No
Jul 3, 2014
Great customer service but didn't have the truck I wanted
Is this review helpful? Yes | No
Jun 22, 2013
We bought our Jeep through them. Very nice experience.
Is this review helpful? Yes | No
Dec 14, 2012
car was sold and still advertised
Is this review helpful? Yes | No
Jun 22, 2012
dealer quoted price much higher than advertised price. i was unhappy and decided to go to another dealer
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Al, I wish you had come to us about this. There must have been miscommunication with the sales person. Perhaps he was looking at a different vehicle than you?
Jun 1, 2012
curlee
If there was a negative star, this dealership deserves it. The worst run and most deceiving dealership I have ever been to. Do NOT go here. They lie.
Is this review helpful? Yes | No

Response from Vic Bailey Ford Lincoln:

Curlee, will you please let us know the specifics of what you're talking about? Email lbailey@vicbaileyauto.com. Thank you!

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