Velocity Motors

Is this your dealership? Sign up for a dealer account

34 Gospel Ln
Portland, CT 06480

Sales: (860) 740-4156

All reviewers have been verified to have contacted this dealer – Learn More
Jun 1, 2017
From the moment we walked in to see about a car for my son, everyone was very kind, and professional and went out of their way to make us feel welcome. We did buy a car and everything went smoothly and quick. There were a few things we noticed a few days later and we brought it back and they took car of those items without hesitation, again, very courteous and professional. I would highly recommend anyone who is interested in looking for a car to check out Velocity.
Is this review helpful? Yes | No
Aug 24, 2016
Terrible customer service, extremely disorganized and incompetent. A waste of time and complete frustration. You cannot even deal with just one salesperson, it's back and forth between talking to different people and getting different and inaccurate information from each of the salespeople.No one ends up on the same page, and false information is given from each person you end up in contact with. No one calls you back when they say they will. No updates. Most unprofessional and frustrating experience ever!
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Velocity Motors:

There aren't multiple sales people to deal with at our dealership.  It is my partner and myself.  I told the customer that I needed too confer with my partner as two heads are better than one.  I was hoping he might think of a resource that I had forgotten. We try our best, but sometimes we just can't make a deal work.  I was faced with a challenging credit score, absolutely no money down and a very low income.  I tried really hard.  I am not magic!!!
Oct 23, 2015
Called back letting me know car was sold
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 5, 2015
Rude beyond rude!!!!!!!!! We were warned before we even went there- but figured it couldn't be that bad!--/ guess what ? It was !
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Velocity Motors:

I am sorry that the customer thought we were rude.  I always attempt to treat my customers with respect and try to empathize with their individual needs.  I know there are so many external factors that affect a customers credit and ability to get a loan.  We have many resources to tap into for funding solutions.  It is a rare instance when I can't get financing for a customer.  They may not always like the terms offered to them, but I can't control what the bank offers.  I will say that I don't sugar coat things for my customers.  I am very straight forward to make sure that my customers fully
 More ...
Read 1 old review
Mar 29, 2013
Dealer was very responssive but I found the auto I wanted before I got to West Htfd
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Other Nearby Dealers

Langan Volkswagen Meriden - 113 listings

375 South Broad Street Meriden, CT 06450

3 reviews
New Park Avenue Auto Inc - 80 listings

385 New Park Ave Hartford, CT 06106

1 review
Lex Autos LLC - 53 listings

608 Franklin Avenue Hartford, CT 06114

2 reviews
Cheap Auto Rental LLC - 39 listings

384 S Colony Rd. Wallingford, CT 06492

1 review
Silas Deane Auto - 20 listings

1801 Silas Deane Hwy Rocky Hill, CT 06067

2 reviews
Jazzi Auto Sales LLC - 20 listings

279 South Broad Street Meriden, CT 06450

2 reviews
Dans Auto Sales & Repair LLC - 18 listings

366 Governor St East Hartford, CT 06108

1 review
Marick Auto Sales LLC - 12 listings

197 Pratt St Meriden, CT 06450

7 reviews
Southpike Auto

2027 N Broad St Meriden, CT 06450

2 reviews
Village Motors

401 South Main Street New Britain, CT 06051

1 review
Alderman Cadillac

380 Broad St Meriden, CT 06450

1 review
Central Auto Sales & Service

625 Arch St New Britain, CT 06051

2 reviews
Tasca Ford Hartford

45 Brainard Rd Hartford, CT 06114

2 reviews
Hartford Auto Center

26 Wethersfield Ave Hartford, CT 06114

1 review
Hartford Motor Car

43 Hillside Ave Hartford, CT 06106

1 review

Popular Used Cars

Used Ford F-150
2,167 Great Deals out of 195,111 listings starting at $290
Used Ford F-250 Super Duty
324 Great Deals out of 44,694 listings starting at $1,450
Used Chevrolet Silverado 1500
1,919 Great Deals out of 183,083 listings starting at $1,495
Used Chevrolet Silverado 2500HD
297 Great Deals out of 28,514 listings starting at $1,500
Used Ram 1500
974 Great Deals out of 112,231 listings starting at $5,386
Used Ram 2500
129 Great Deals out of 29,083 listings starting at $7,490
Used Toyota Camry
1,216 Great Deals out of 84,969 listings starting at $750
Used Toyota Corolla
977 Great Deals out of 69,758 listings starting at $2,000
Used Honda Civic
872 Great Deals out of 85,333 listings starting at $500
Used Honda CR-V
982 Great Deals out of 57,314 listings starting at $1,000
Used Toyota RAV4
900 Great Deals out of 64,318 listings starting at $1,990
Used Honda Accord
1,048 Great Deals out of 68,868 listings starting at $1,000
Used Nissan Rogue
554 Great Deals out of 66,331 listings starting at $1,900
Used Nissan Altima
1,295 Great Deals out of 75,735 listings starting at $1,695
Used Ford Escape
1,364 Great Deals out of 84,720 listings starting at $995