Vehicles Direct Charleston

5660 Rivers Ave
North Charleston, SC 29406

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Sales: (843) 868-4010

Today 9:00 AM - 8:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/10/17/21/12/2018_nissan_rogue-pic-3761587776714350890-152x114.jpeg

2018 Nissan Rogue SL AWD Used Cars in North Charleston, SC 29406

Great Deal
$3,926 BELOW
CarGurus IMV of $22,825

Price: $18,899

Mileage: 28,545

Location: North Charleston, SC 29406

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2018 Nissan Rogue SL AWD for sale - $18,899, 28,545 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/03/00/27/2017_jeep_grand_cherokee-pic-7766289690023917584-152x114.jpeg

2017 Jeep Grand Cherokee Limited Used Cars in North Charleston, SC 29406

Great Deal
$3,657 BELOW
CarGurus IMV of $26,656

Price: $22,999

Mileage: 40,573

Location: North Charleston, SC 29406

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Diamond Black Description: Used 2017 Jeep Grand Cherokee Limited for sale - $22,999, 40,573 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/09/25/16/23/2018_ford_explorer-pic-5118940694748450930-152x114.jpeg

2018 Ford Explorer XLT AWD Used Cars in North Charleston, SC 29406

Great Deal
$4,203 BELOW
CarGurus IMV of $27,202

Price: $22,999

Mileage: 45,165

Location: North Charleston, SC 29406

Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2018 Ford Explorer XLT AWD for sale - $22,999, 45,165 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/10/03/00/27/2016_lexus_gx-pic-4856323512920596714-152x114.jpeg

2016 Lexus GX 460 4WD Used Cars in North Charleston, SC 29406

Great Deal
$4,415 BELOW
CarGurus IMV of $34,414

Price: $29,999

Mileage: 43,000

Location: North Charleston, SC 29406

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2016 Lexus GX 460 4WD for sale - $29,999, 43,000 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/02/26/11/44/2017_toyota_4runner-pic-1803106278704076454-152x114.jpeg

2018 Mazda CX-5 Grand Touring AWD Used Cars in North Charleston, SC 29406

Great Deal
$2,478 BELOW
CarGurus IMV of $23,776

Price: $21,298

Mileage: 43,003

Location: North Charleston, SC 29406

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sonic Silver Metallic Description: Used 2018 Mazda CX-5 Grand Touring AWD for sale - $21,298, 43,003 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/25/16/23/2018_hyundai_santa_fe_sport-pic-7029299792471912837-152x114.jpeg

2018 Hyundai Santa Fe Sport 2.4L AWD Used Cars in North Charleston, SC 29406

Great Deal
$2,946 BELOW
CarGurus IMV of $17,945

Price: $14,999

Mileage: 40,899

Location: North Charleston, SC 29406

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Twilight Black Description: Used 2018 Hyundai Santa Fe Sport 2.4L AWD for sale - $14,999, 40,899 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/19/16/40/2018_nissan_sentra-pic-8295985703010598771-152x114.jpeg

2018 Nissan Sentra S FWD Used Cars in North Charleston, SC 29406

Great Deal
$2,501 BELOW
CarGurus IMV of $13,800

Price: $11,299

Mileage: 39,956

Location: North Charleston, SC 29406

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Fresh Powder Description: Used 2018 Nissan Sentra S FWD for sale - $11,299, 39,956 miles with LE Package, Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/03/00/27/2018_kia_forte-pic-8702243361199547524-152x114.jpeg

2018 Kia Forte LX Used Cars in North Charleston, SC 29406

Great Deal
$2,603 BELOW
CarGurus IMV of $13,602

Price: $10,999

Mileage: 24,799

Location: North Charleston, SC 29406

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Aurora Black Description: Used 2018 Kia Forte LX for sale - $10,999, 24,799 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2019_jeep_compass-pic-6195726208996953429-152x114.jpeg

2019 Jeep Compass Limited 4WD Used Cars in North Charleston, SC 29406

Great Deal
$3,085 BELOW
CarGurus IMV of $23,084

Price: $19,999

Mileage: 21,201

Location: North Charleston, SC 29406

Average time on market: 59 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2019 Jeep Compass Limited 4WD for sale - $19,999, 21,201 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2018_nissan_murano-pic-7164711520167961640-152x114.jpeg

2018 Nissan Murano SV AWD Used Cars in North Charleston, SC 29406

Great Deal
$3,386 BELOW
CarGurus IMV of $20,885

Price: $17,499

Mileage: 47,325

Location: North Charleston, SC 29406

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2018 Nissan Murano SV AWD for sale - $17,499, 47,325 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2014_mercedes-benz_gl-class-pic-3110673520547231883-152x114.jpeg

2014 Mercedes-Benz GL-Class GL 450 Used Cars in North Charleston, SC 29406

Great Deal
$3,844 BELOW
CarGurus IMV of $29,143

Price: $25,299

Mileage: 60,143

Location: North Charleston, SC 29406

Average time on market: 27 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2014 Mercedes-Benz GL-Class GL 450 for sale - $25,299, 60,143 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Memory Package, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2019_jeep_grand_cherokee-pic-2249901658166548394-152x114.jpeg

2019 Jeep Grand Cherokee Limited RWD Used Cars in North Charleston, SC 29406

Great Deal
$3,174 BELOW
CarGurus IMV of $32,973

Price: $29,799

Mileage: 27,215

Location: North Charleston, SC 29406

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Diamond Black Description: Used 2019 Jeep Grand Cherokee Limited RWD for sale - $29,799, 27,215 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2018_nissan_altima-pic-7432692363309280049-152x114.jpeg

2018 Nissan Altima 2.5 S Used Cars in North Charleston, SC 29406

Great Deal
$2,620 BELOW
CarGurus IMV of $16,319

Price: $13,699

Mileage: 35,714

Location: North Charleston, SC 29406

Average time on market: 44 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2018 Nissan Altima 2.5 S for sale - $13,699, 35,714 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2018_ford_fusion_hybrid-pic-6818684555333163541-152x114.jpeg

2018 Ford Fusion Hybrid SE FWD Used Cars in North Charleston, SC 29406

Great Deal
$2,457 BELOW
CarGurus IMV of $15,456

Price: $12,999

Mileage: 39,210

Location: North Charleston, SC 29406

Average time on market: 41 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Silver Description: Used 2018 Ford Fusion Hybrid SE FWD for sale - $12,999, 39,210 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/17/21/12/2018_nissan_sentra-pic-1281227386901553028-152x114.jpeg

2018 Nissan Sentra S FWD Used Cars in North Charleston, SC 29406

Great Deal
$2,262 BELOW
CarGurus IMV of $13,261

Price: $10,999

Mileage: 40,342

Location: North Charleston, SC 29406

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Fresh Powder Description: Used 2018 Nissan Sentra S FWD for sale - $10,999, 40,342 miles with Steel Wheels, Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 20, 2019
Guru1T9BL
Awesome
Sep 20, 2019
Experience was OK, I do think they have some pretty good used cars which is the best thing. So far happy with our purchase. The downside, once you sign the purchase, don’t expect any return calls. Had an issue concerning a second key, which they didn’t have and called them approximately 10 times and left messages, and nobody would call me back.
1 people found this review helpful.
Sep 10, 2019
CaptainMegan
They have had this listed for 3 weeks and still don't have the vehicle or any info on the vehicle. I have reached out no less than 10 times to 3 different people and still have zero info. I am very interested in the car but this is certainly not a way to gain trust in a dealership.
2 people found this review helpful.
Sep 7, 2019
Carebear828
Bought itlove it
Sep 5, 2019
Attentive. Responded with e-mails videos etc..Invited us to come test drive the car we were interested in.They did everything you could ask for and did not try to sell me on a different model or make. Not pushy.
Aug 30, 2019
Made appointment to see vehicle and it wasn't available. I did end up buying a similar car from them but after driving 1.5 hours to make appointment I was a little aggravated. They treated me very well otherwise.
Aug 23, 2019
Tiffany English
I went there to find a new vehicle. They were very responsive, and a pleasure to deal with. DeAngelo was very nice.
Aug 3, 2019
This dealership is very dishonest. The prices displayed on the internet are NOT the vehicle price. They will add about another $2,000.00 to vehicle sale price stating that these are fees for cleaning and inspecting vehicle ECT... Then you will add doc fee taxes and tag ext.. When you call them out on there dishonest advertisment they get upset and then try to renegotiate the deal. Be very careful of this company
Jul 29, 2019
Awesome customer service and overall experience! I recommend highly!
Jul 17, 2019
Ophelia_1965
Excellent experience. Direct contact. Service was exceptional. I got a video!!!! I bought the car.
Jul 16, 2019
GuruS7BJW
Jun 21, 2019
scottfulton3667
Great
Jun 14, 2019
GuruXNX17
Super low trade in values, not worth drive to Charleston. Shop else where This was accurate. The range for trade in on my vehicle was 5-7000., with a median of 6. Their offer was 3500. They were no where close and those were trade in values . So apparently selling is not their priority? If I overlooked something, please advise?
Jun 10, 2019
Honest and very helpful.
Jun 4, 2019
I loved my experience at this dealership and they sold me my dream car
May 30, 2019
Sue did an above average job in keeping in touch with me and answering any and all questions.
May 6, 2019
Great place to buy a truck, will definitely be a repeat customer.
Apr 23, 2019
The experience was excellent. No pressure but VERY Helpful. Sue Cates was excellent and very helpful, Please contact her to help you too. Everyone there treated us like family.
Apr 10, 2019
I purchased the car without a visit to the dealership. The car was delivered as represented. The buying process and communication with the dealership team was good. I had a good experience.
1 people found this review helpful.
Mar 30, 2019
They were helpful and very amusing great experience overall
Mar 29, 2019
Found my new car here! Good prices, great deal!
Mar 26, 2019
If first impressions matter, than they made a bad one. I walked in and literally on the first desk was a spilled coffee that looked like it had been there for a while.. if they care that little about what people see when walking in.. how much do they care about the cars??
2 people found this review helpful.
Mar 15, 2019
GuruDCHGN
Bill was wonderful to work with!
Mar 7, 2019
They were helpful and answered my questions in a timely manner.
Mar 5, 2019
Responded quickly
Feb 28, 2019
wldhouse
They were timely and informative.
Jan 25, 2019
Jasmine1208
Quick and easy process! Tyrone was very helpful and rest of the staff are very welcoming! Love my new car
Jan 10, 2019
Great experience!
Jan 9, 2019
Great communication
Jan 7, 2019
GuruXPHHV
Visited the dealership and was told that the car had to be serviced and it took awhile to do so because service was backed up with cars! So I bought from another dealer. Now they keep sending emails about the price dropping when the act like the price is one price and it can't be lowered or negotiated!
1 people found this review helpful.
Jan 4, 2019
Prompt communication
Jan 1, 2019
Mr, Q was very professional and up front about the price of the vehicle. Vehicles Direct as a whole was great I have bought 2 vehicles there I would use the again
Dec 31, 2018
The over all experience was great... just can't believe they sell a 2018 truck with no user manual. With paying as much for this.. it should ha e came with it. So I asked about it . Was told you have to buy it. Really. Just spent 36 thousand. Now you want 30 dollars for a manual.
Dec 30, 2018
Quick fast and easy!
Dec 30, 2018
I had called early in the morning after Christmas and asked that the vehicle be pulled out and ready for me to test drive. The salesman said he would. I had looked at it on Christmas Eve with the same salesman, but did not have time to test drive. When I arrived, some 35 minutes after the phone call, I was informed that it had been sold. No phone call was made and no apologies were given. I ended up taking another day off and going to Columbia for the same vehicle.
3 people found this review helpful.
Dec 30, 2018
scottDub
Very professional
Dec 29, 2018
Better than most
Dec 27, 2018
Steelman42
Car needed tires and the GM treated me like I didn’t know what I was talking about. I work for a major tire manufacturer. Very arrogant
5 people found this review helpful.
Dec 21, 2018
They were helpful but I got called too late in the evening but will purchase with them. I’m not available during the week because of school and work
1 people found this review helpful.
Dec 20, 2018
I’ve bought a dozen or so cars in my life and this was one of the easiest no pressure transactions I’ve ever made.
1 people found this review helpful.
Dec 19, 2018
Excellent service, awesome to deal with. The only reason for the 4 star is it's the first car purchase of 23 that the car wasn't detailed or filled with gas when purchased. Had to get that done before showing the misses.
2 people found this review helpful.
Dec 13, 2018
Alcboy
Courteous knowledgeable and professional staff.
Dec 11, 2018
Actually bought this car
Nov 30, 2018
sprotte
Great car - prompt replies - friendly staff with good service
Nov 18, 2018
Polite and professional
Nov 15, 2018
Respond very fast with as much information as possible
Nov 15, 2018
GuruY72TK
Awesome
Nov 13, 2018
Racheal was was helpful and she took time explain everything on how everything works
1 people found this review helpful.
Response from current dealership:
Thank you for the great review and kind words.
Nov 7, 2018
Trellag
It wasn't a no hassle deal. You can't buy vehicle straight out because it causes confusion and extra fees to vehicle. Which I understand finance is where they make the money but it should state vehicle price shown is if financed. Yes we purchased truck (husband) because he wanted it but No the deal wasn't No Hassel and we purchase straight out. Which should have made the process very simple
1 people found this review helpful.
Nov 3, 2018
Nice people
Nov 1, 2018
caheimbach1434
Ended up buying a different car from another dealership, but overall I thought the "no pressure" vibe at this dealership worked for me. Rachael was helpful during the process.
1 people found this review helpful.
Oct 28, 2018
Very helpful and did not pressure us!!
Oct 22, 2018
Bought vehicle
Oct 22, 2018
Nice people
Oct 13, 2018
I purchased this truck. Picking it up today. Hopefully all will go well.
Sep 30, 2018
Loved working with Racheal.
Sep 25, 2018
GuruV7757
I got busy and didn't have time to call back & the truck I was looking at - sold. But the personal video message I revived was really neat and actually made me feel a little special. Thank you for that.
2 people found this review helpful.
Sep 24, 2018
Vehicle was missing parts and had a door disassembled. Couldn't test drive or purchase. Would've been nice to know before I drove an hour to get there.
3 people found this review helpful.
Sep 20, 2018
Called and emailed more information about the car.
Aug 26, 2018
Excellent
Aug 24, 2018
GuruDQFPX
Very helpful and responsive but had to hold off because couldn’t get approval for the upgrade from the smart one in my family...
Aug 20, 2018
tvandeveere
Very poor experience. I had been communicating with one of their reps for 2 days about interior pics/a video of the car. He was waiting for it to go through service, and upon receiving it, I replied immediately that I was interested and he asked that I call to put down a deposit. I did, and they left a message for him and said he'd call me back immediately. I got a text from him at 9 pm that evening, about 6 hours later, that it had been sold. I understand car buying is first come-first serve, but I strongly feel service should be important as well.
3 people found this review helpful.
Aug 17, 2018
Angel Guerra
They were great had the best prices for vehicles in great condition.
Jul 31, 2018
GuruZ8JV4
quick response
Jul 23, 2018
GuruTK2G1
Responded and was courteous to tell me the car I’d inquired about was sold.
Jul 8, 2018
Very smooth transition! Bob was very helpful and friendly. He answered all of our questions. Personnel there were very respectful and we felt as if we were in good hands! I would go there again for a vehicle!
Jul 7, 2018
Didn’t get this car, ended up with a Mercedes instead. Bob Mataxes was such a very nice guy and made this a wonderful experience for me!!! Super happy, Thabks Bob!!!!
Jul 6, 2018
Great experience, originally price of vehicle was wrong. Went back next day, purchased another vehicle paying higher price, but worth it!
0 people found this review helpful.
Jul 2, 2018
Buffaloe
Great friendly and personable
Jun 20, 2018
Samantha was my Internet Rep. She told me it was super busy and no one had time to look at my credit application. I still have not received a response from her about my credit application. I asked her from the beginning to please keep me up to date even if it is bad news. She NEVER CONTACTED ME!! I will take my business somewhere else!!!
1 people found this review helpful.
Jun 16, 2018
GuruW3HJD
They answered all the questions I had and were very helpful.I decided not to buy at this time they were understanding and not pushy.
May 27, 2018
They will get you approved! Great financing!
May 25, 2018
Dealer responded within minutes but I wanted a different color and they couldn't find one at a similar price.
May 1, 2018
Webberfan30
Great communication!
0 people found this review helpful.
Apr 23, 2018
Michael Friend
5
Easy to chat with and quick to reply.
0 people found this review helpful.
Apr 18, 2018
Sales person who's very professional conduct yourself accordingly
0 people found this review helpful.
Apr 10, 2018
Responded quickly and were great to work with
Apr 8, 2018
Salesperson was nice enough, but I still drove an hour and a half to see a wrecked car. Actually drove the car about a block and returned it to the dealership. Wasn't safe for the road. Probably should have mentioned that in the ad!
4 people found this review helpful.
Mar 13, 2018
They worked and waited until I was approved for financing so although it was a long tedious process they were patient and accommodating and I am very pleased with the service and of course this car!!!
Mar 10, 2018
Excellent communication and response. Provided information and assistance very quickly work it being pushy.
Feb 2, 2018
Contacted me quickly. There were better deals available for me at the time so I did not buy a car from them.
0 people found this review helpful.
Feb 1, 2018
Wouldn’t answer a simple question via email. Called me at work without permission. Finally got an answer, set up an appointment. The car wasn’t ready. Drove out there for nothing. Then they tell me the car is unsellable.
2 people found this review helpful.
Jan 31, 2018
Git back with me very quickly
1 people found this review helpful.
Jan 29, 2018
it was a good experience, The salesman Harold Blue was very heplful
Jan 29, 2018
GuruDGFH8
Porsha was very knowledgeable and answered all my questions.
0 people found this review helpful.
Jan 21, 2018
We bought the car. We made an appointment for the following day. Upon arriving, the contact laughed and stated she had forgotten the appointment for noon (we were 10 minutes early). We waited 45 minutes for the car to be brought around by someone who admitted not being able to drive a stick shift. The battery was dead and couldn't restart the car without a jumper box. The three wipers, two in the front, one in the rear, we're completely deteriorated, literally falling apart. We were told that people make appointments all the time and do not show up. Supposedly that's why the car wasn't ready for a test drive. Roughly an hour later, after checking the lights, brakes, signals, etc. in the parking lot, and with the jumper box in the back seat, we were told to meet the salesman at the fuel station across the street, as the car had no gas in it (I drove it over since the salesman couldn't drive a stick). We drove the car. The drive was good except that it was raining and we had no wipers. As part of the drive, we took the car to a mechanic to confirm the claims advertised, and have the drivetrain checked, at our cost. It is now 16:00 in the afternoon. The battery now starts the car. We asked the dealership to replace the wipers, they agreed (it was raining), and we bought the car for the advertised price. This whole process took approximately six and a half hours. No price break, no preparation, no customer service, no respect whatsoever. A typical used car experience in my opinion.
8 people found this review helpful.
Response from current dealership:
Hey Jaffray,

I am really disappointed to learn about your experience. At Vehicles Direct we pride ourselves in making the experience as easy as possible. I'm very sorry the experience wasn't pleasant and did not meet your expectations. I would like to speak with you further to see what I can do to make amends.

Brad Furby
General Manager
843-936-0100
bfurby@vehiclesdirect.com
Jan 5, 2018
Great customer service. They will make you feel like family!
0 people found this review helpful.
Jan 4, 2018
My experience was excellent! Tyrone was great! Thet responded as soon as they were open and invited us down. We bought this car and couldnt be happier! We will definitely use Vehicles Direct for our next purchase and ask for Tyrone!
0 people found this review helpful.
Dec 26, 2017
Sent an email saying they would contact me shortly. I called twice and left a voice mail and never got a return call. Would not recommend them.
4 people found this review helpful.
Dec 3, 2017
Good people!!
0 people found this review helpful.
Dec 1, 2017
The phone operator & the sales people not on the same page. The car was already sold but the receptionists was still telling people the car wasn't sold. As well as myself, others was told the same.
3 people found this review helpful.
Nov 10, 2017
No hassle, quick and friendly!!!
0 people found this review helpful.
Oct 28, 2017
Horrible experience- dealership wasted two hours of our time after we test drove a vehicle to tell us the air bag had deployed on the listed vehicle and it shouldn't be sold. They never did produce the written car fax as requested. I would not send anyone to this dealership under any circumstances.
13 people found this review helpful.
Read 31 old reviews
Oct 18, 2017
mommagee
No Hassle
0 people found this review helpful.
Oct 3, 2017
GuruDFDQV
From the initial contact this dealership was very responsive in answering questions, providing information & financing. I never felt pressured. I picked up my car yesterday & couldn't be happier!
2 people found this review helpful.
Sep 15, 2017
now this is a great deal and the sales woman has contacted me on several occasions, willing to work with me to get me into this vehicle. I thank them
Sep 4, 2017
They are really working with me to get in the vechile of my choice
0 people found this review helpful.
Sep 1, 2017
Mom4christ
Car was sold before I could get there but response was great
2 people found this review helpful.
Aug 28, 2017
We worked with William and we had a great experience. The only problem the remote key fobs would not work they told us to get new batteries we did but that did not fix the problem I guess I will have to call them and see if they can fix the problem or if I am going to have to pay for new ones at the Hyundai dealer which is 45 minutes from is.
1 people found this review helpful.
Aug 24, 2017
Guru9XKTV
Prompt and helpful
0 people found this review helpful.
Aug 19, 2017
They were great
0 people found this review helpful.
Jul 25, 2017
We were treated respectfully and shown what we asked to see. We had plenty of time to drive everything and check pricing. We would recommend Vehicles direct.
1 people found this review helpful.
Jun 16, 2017
Yukon_2156
Fast response. Great staff...purchased the 2012 Durango
Jun 8, 2017
Fast response on salesperson but Tahoe had been in previous accident which I did not pursue purchase.
3 people found this review helpful.
May 31, 2017
Honest
0 people found this review helpful.
May 29, 2017
Very slow to respond, sent a couple quick notes asking if the vehicle was still available and if the information in the ad was correct, over the course of several weeks, received no response at all. It was such a cute car and a great deal I kept trying, they finally responded with "the vehicle is still available" and nothing more. I then had to reply asking about my other questions (I always send a standard email with the same 4 questions) after repeating my questions they replied with only the answers to my question and nothing else but missing a question. They said "all info in the add is correct and its never been smoked it" literally there was nothing else written in their emails, not even the standard contact information signature at the end, made no effort in selling a car.
6 people found this review helpful.
Response from current dealership:
Hi Sinthia. I reviewed the communications between the dealership and yourself and you are correct. We could have done a better job of understanding and answering your questions correctly. We will use this as a training tool for our staff as we are constantly striving to improve our customer's experience with us. Thank you and I'm sorry we weren't able to assist you.
Apr 13, 2017
quick to respond,willingness to help me in my car seach.
2 people found this review helpful.
Response from current dealership:
Thank you for the kind words Brad.
Apr 11, 2017
GuruDHS1
One word to express vehicles direct (((((awesome )))))adolfo you are a wonderful friendly respectful salesman i can not see folks not come to you all for a cheap unbeatable deal no other competitors can compete with your prices I am completely satisfied for my 2014 mustang is unbelievable the price I got this car for and it is in excellent condition I love it again thanks guys and I will definitely pass this down to my coworkers and family members I checked over 10 different car lots and you all out beat them all on the deals trust and believe there's no other competitors 100% customer service adolfo you the man if no one can do it ADOLFO can vehicles direct directed me to the car I was looking for ((((((((((((((((((((AWSOME)))))))))))))))))))
Response from current dealership:
Thank you for the great review. Enjoy your Mustang!
Mar 13, 2017
Samantha Youmans was quite helpful.
0 people found this review helpful.
Response from current dealership:
Thank you for the Kind words.
Feb 21, 2017
Good experience. Large, clean, bright dealership. No pressure. Helpful staff. All cars seemed in top condition.
Response from current dealership:
Thanks Ron. Glad your experience was a good one!
Feb 13, 2017
Grimjack1
Helpful & friendly.
Feb 9, 2017
Collins1981
Bryan's the man
Jan 27, 2017
I didn't buy a BLACK 300C. I bought a WHITE 300C and a 2016 Buick Regal at the same time./ Our sales person was Will and he is an outstanding young man. He is very thorough, calm, no pressure and very accommodating. The finance person was the same way. It was a great experience. I have recommended Will to some of my neighbors.
Jan 20, 2017
Dealership presented as an "a" rated car, when in fact, it had been keyed on the side and leather interior had harsh detergent stains on the seat. Waste of my time!
2 people found this review helpful.
Jan 15, 2017
I worked with Shane. I live out of state but I wanted to purchase a car on their lot. Needless to say, I was a little confused and nervous about things. The transaction went very smoothly and I love my new car. I would definitely recommend them to anyone.
Jan 14, 2017
great
Dec 23, 2016
Sales guy was a real wise guy and very condacending. Made a person uncomfortable when asking questions so would not recommend.
5 people found this review helpful.
Response from current dealership:
Herbert, We're sorry you had a bad experience with our Buyer's Assistant. Our goal is to make a unique and pleasant experience for all our customers. We'd like to look into this deeper so if you can reach out to us @ 855-455-5566 or sales@vehiclesdirect.com it would help us improve our customer service experience. Please ask for Rolando and all the best.
Nov 26, 2016
These folks took very good care of me
Sep 22, 2016
Management did not want go over paperwork nor wait for a check from insurance company I was willing to pay the difference right then and there. The sales person was very helpful and really wanted me to get the vehicle. I'm not bitter just giving my opinion. If you've had a bankruptcy and an accident in the vehicle and is allowedto have a substitutionof collateral don't even try with this dealership. Whoever this guy is he isn't familiar with the procedure.
8 people found this review helpful.
Sep 12, 2016
A pleasure doing business with, great customer service.
3 people found this review helpful.
Aug 31, 2016
Excellent service
1 people found this review helpful.
Aug 23, 2016
Good response time!
1 people found this review helpful.
Aug 21, 2016
Breadman107
Quick response
0 people found this review helpful.
Aug 20, 2016
I was in and out of there in 2 hours with the car I wanted and a fantastic price. This place is completely awesome.
1 people found this review helpful.

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