Vaughn Automotive

1311 Vaughn Dr, Ottumwa, IA 52501 - Map & Directions

Sales: (641) 243-8792

Service: (641) 682-4574

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Featured Listings
https://static.cargurus.com/images/forsale/2016/11/10/18/10/2015_ram_promaster_city-pic-6830024440695910857-152x114.jpeg

2015 Ram ProMaster City SLT Passenger Wagon Used Cars in Ottumwa, IA 52501

Great Deal
$4,985 BELOW
Instant Market Value of $19,985

Price: $15,000

Mileage: 13,149

Location: Ottumwa, IA 52501

Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Bright White Description: Used 2015 Ram ProMaster City SLT Passenger Wagon for sale - $15,000, 13,149 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2016/12/08/08/52/2016_chrysler_300-pic-86138674458316915-152x114.jpeg

2016 Chrysler 300 Limited AWD Used Cars in Ottumwa, IA 52501

Great Deal
$4,027 BELOW
Instant Market Value of $27,027

Price: $23,000

Mileage: 7,144

Location: Ottumwa, IA 52501

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Chrysler 300 Limited AWD for sale - $23,000, 7,144 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/11/11/17/01/2016_jeep_compass-pic-8280813903861440957-152x114.jpeg

2016 Jeep Compass Sport 4WD Used Cars in Ottumwa, IA 52501

Great Deal
$3,141 BELOW
Instant Market Value of $18,641

Price: $15,500

Mileage: 4,038

Location: Ottumwa, IA 52501

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Clearcoat Description: Used 2016 Jeep Compass Sport 4WD for sale - $15,500, 4,038 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/20/59/2014_honda_accord-pic-2560692360665233545-152x114.jpeg

2014 Honda Accord EX-L Used Cars in Ottumwa, IA 52501

Great Deal
$2,978 BELOW
Instant Market Value of $19,978

Price: $17,000

Mileage: 38,591

Location: Ottumwa, IA 52501

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Pearl Description: Used 2014 Honda Accord EX-L for sale - $17,000, 38,591 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/12/19/47/2015_honda_cr-v-pic-3281065807593069009-152x114.jpeg

2015 Honda CR-V EX-L AWD Used Cars in Ottumwa, IA 52501

Great Deal
$2,752 BELOW
Instant Market Value of $24,752

Price: $22,000

Mileage: 29,393

Location: Ottumwa, IA 52501

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Pearl Description: Used 2015 Honda CR-V EX-L AWD for sale - $22,000, 29,393 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/10/17/30/2005_dodge_ram_1500-pic-6440847439775103894-152x114.jpeg

2005 Dodge Ram 1500 SLT SB 4WD Used Cars in Ottumwa, IA 52501

Great Deal
$3,413 BELOW
Instant Market Value of $13,413

Price: $10,000

Mileage: 76,905

Location: Ottumwa, IA 52501

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2005 Dodge Ram 1500 SLT SB 4WD for sale - $10,000, 76,905 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/12/14/13/2013_chevrolet_equinox-pic-7018213987160036227-152x114.jpeg

2013 Chevrolet Equinox LT1 Used Cars in Ottumwa, IA 52501

Great Deal
$2,703 BELOW
Instant Market Value of $18,203

Price: $15,500

Mileage: 27,714

Location: Ottumwa, IA 52501

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Steel Green Metallic Description: Used 2013 Chevrolet Equinox LT1 for sale - $15,500, 27,714 miles with Bluetooth, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/12/04/10/05/2011_nissan_rogue-pic-4283746510533745130-152x114.jpeg

2011 Nissan Rogue SV AWD Used Cars in Ottumwa, IA 52501

Great Deal
$2,755 BELOW
Instant Market Value of $10,555

Price: $7,800

Mileage: 130,440

Location: Ottumwa, IA 52501

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2011 Nissan Rogue SV AWD for sale - $7,800, 130,440 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/12/15/18/2013_chevrolet_traverse-pic-3094973438361029382-152x114.jpeg

2013 Chevrolet Traverse 1LT Used Cars in Ottumwa, IA 52501

Great Deal
$3,481 BELOW
Instant Market Value of $20,481

Price: $17,000

Mileage: 72,028

Location: Ottumwa, IA 52501

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2013 Chevrolet Traverse 1LT for sale - $17,000, 72,028 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/10/11/47/2011_chevrolet_avalanche-pic-7665903440655488524-152x114.jpeg

2011 Chevrolet Avalanche LTZ 4WD Used Cars in Ottumwa, IA 52501

Great Deal
$4,034 BELOW
Instant Market Value of $28,534

Price: $24,500

Mileage: 73,640

Location: Ottumwa, IA 52501

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sheer Silver Metallic Description: Used 2011 Chevrolet Avalanche LTZ 4WD for sale - $24,500, 73,640 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Autoride Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/12/08/09/09/2014_ram_1500-pic-7775405323523849783-152x114.jpeg

2014 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Ottumwa, IA 52501

Great Deal
$3,541 BELOW
Instant Market Value of $25,541

Price: $22,000

Mileage: 76,359

Location: Ottumwa, IA 52501

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gray Description: Used 2014 Ram 1500 Big Horn Crew Cab 4WD for sale - $22,000, 76,359 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/12/09/15/46/2003_chevrolet_s-10-pic-8457805338824550442-152x114.jpeg

2003 Chevrolet S-10 3 Dr LS Extended Cab SB Used Cars in Ottumwa, IA 52501

Great Deal
$2,326 BELOW
Instant Market Value of $6,326

Price: $4,000

Mileage: 81,062

Location: Ottumwa, IA 52501

Average time on market: 14 days Certified Pre-Owned: No Transmission: 5-Speed Manual Overdrive Color: Summit White Description: Used 2003 Chevrolet S-10 3 Dr LS Extended Cab SB for sale - $4,000, 81,062 miles with Convenience Package
https://static.cargurus.com/images/forsale/2016/11/12/19/26/2012_gmc_acadia-pic-2214631985059498776-152x114.jpeg

2012 GMC Acadia SLT1 AWD Used Cars in Ottumwa, IA 52501

Great Deal
$3,114 BELOW
Instant Market Value of $19,114

Price: $16,000

Mileage: 91,883

Location: Ottumwa, IA 52501

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Quicksilver Metallic Description: Used 2012 GMC Acadia SLT1 AWD for sale - $16,000, 91,883 miles with Leather Seats, Acoustical Package, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/11/26/09/21/2014_chevrolet_impala-pic-36151031789068887-152x114.jpeg

2014 Chevrolet Impala 2LT Used Cars in Ottumwa, IA 52501

Great Deal
$2,831 BELOW
Instant Market Value of $20,831

Price: $18,000

Mileage: 32,701

Location: Ottumwa, IA 52501

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2014 Chevrolet Impala 2LT for sale - $18,000, 32,701 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/12/19/47/2012_dodge_journey-pic-123001325279435617-152x114.jpeg

2012 Dodge Journey SE Used Cars in Ottumwa, IA 52501

Great Deal
$2,642 BELOW
Instant Market Value of $14,142

Price: $11,500

Mileage: 40,031

Location: Ottumwa, IA 52501

Average time on market: 26 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Storm Gray Pearlcoat Description: Used 2012 Dodge Journey SE for sale - $11,500, 40,031 miles with Value Package, Steel Wheels, Quick Order Package
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Dec 4, 2016
Excellent response from this dealer.
Is this review helpful? Yes | No
Nov 27, 2016
One price dealership, they were not interested in negotiation of cash price. Find one closer will be purchasing it.
Is this review helpful? Yes | No
Nov 20, 2016
Answered any and all questions professionally but are very unwilling to negotiate on pricing and seem a little over eager to get you to come in to do business with them (5 emails from them in 3 days)
Is this review helpful? Yes | No
Nov 19, 2016
Contacted quickly and very helpful. Nice people to deal with. I did not work fast enough and lost out on the car. My bad, they good!
Is this review helpful? Yes | No
Nov 17, 2016
Excellent service
Is this review helpful? Yes | No
Nov 13, 2016
dealer is great but I can't make any deal without a designated sales person!
Is this review helpful? Yes | No
Nov 13, 2016
Had an appointment to test drive pickup they told me it was available.Drove 2.5 hours to get there. While I was pulling into parking lot they called me and told me that they sold the pickup.Took off work to do this.We will never consider buying from them ever again.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Vaughn Automotive:

Monte,  Sorry the vehicle you wanted was sold before you arrived at the dealership.  Our goal is for this not to happen, I will review our process and see if there was something that could of been done to make the timing better.  Thanks for your feedback.
Nov 3, 2016
Morgan contacted me within a few minutes of sending in a request. Absolute professionals. I had a question about the tailgate and James made a video of the entire vehicle to give me a better idea of what I was looking at. Their customer service is amazing. I truly feel as if they represent me in this process. I am hopeful this vehicle will become ours. The reason I would travel 13 hours to buy it from Vaughn Automotive would be because of the care and customer service Morgan and James have given me to make sure my questions are answered from a distance. I am so impressed!
Is this review helpful? Yes | No
Oct 16, 2016
Responded within a couple hours. Very friendly and good deals! Love my new car
Is this review helpful? Yes | No
Oct 10, 2016
Very good communication and want to make sure you have all the information needed. Easy to work with.
Is this review helpful? Yes | No
Oct 4, 2016
Very fast service
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Oct 2, 2016
Very positive.
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Sep 2, 2016
Great service, friendly staff, very good sales agent!
Is this review helpful? Yes | No
Aug 29, 2016
I bought from Vaughn and had a great experience. Super nice people that were very knowledgable. Would recommend them to anybody looking to make a purchase, Denny was my salesman, great guy.
Is this review helpful? Yes | No
Aug 22, 2016
They were very slow at everything and after finally setting up an appointment to go pick up the truck I was going to buy they sold that truck to someone else right before my appointment. They wouldn't tell me the interest rate on the loan I was approved for either. Also the vehicle is was going to trade in had a blue book Valencia of $5800 and a trade in value of $3000 and they would only give me $1500 for trade. They just wasted 2 weeks of my time and made my credit drop by having 7 hard inquires added to my report. Terrible experience.
1 of 1 people found this review helpful.
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Aug 21, 2016
Pleasure to work with. Friendly helpful staff.
Is this review helpful? Yes | No
Aug 10, 2016
This Dealer has stayed in contact with me.... they are wonderful
Is this review helpful? Yes | No
Aug 8, 2016
I would deal with them again. Good people.
Is this review helpful? Yes | No
Aug 5, 2016
Great help
Is this review helpful? Yes | No
Jul 28, 2016
Wk4star550
Awesome dealership. All the people I spoke with were very informative.
Is this review helpful? Yes | No
Jul 24, 2016
Inflexible pricing although they consistently contact with "promise" of working with the buyer
1 of 1 people found this review helpful.
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Jul 8, 2016
Very disappointed. Spam email with no response to my visit. Promises made and unfulfilled. Prices average and unnegotiable. Advice: Find a more reputable dealer.
Is this review helpful? Yes | No
Jul 7, 2016
Great to work with!
Is this review helpful? Yes | No
Jun 17, 2016
Experience was pleasant and will recommend to friend to dealership.
Is this review helpful? Yes | No
Jun 7, 2016
Very helpful! need more information from actual mileage.
Is this review helpful? Yes | No
May 29, 2016
Excellent
Is this review helpful? Yes | No
May 24, 2016
I did not get this truck but another. What a great experience. I hate dealing with cars because of all the hassle of trade ins and price bargaining. You will not get this here, fantastic salesman followed up with no pressure of any kind. Will recommend this dealer to all my friend and I live 150 miles away. Worth the drive.
Is this review helpful? Yes | No
May 21, 2016
Great to deal with, friendly and happy to go that extra mile.
Is this review helpful? Yes | No
May 18, 2016
Vaughn Automotive kept in contact with me over the course of two weeks, letting me know finite details about the vehicle we wanted and their dealership. Great experience even though the car we wanted was sold before we arrived to see it.
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May 14, 2016
I ended up buying another vehicle, but Gabriela gave prompt and competent follow-up to my inquiry. I would work with her in the future.
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May 7, 2016
Quality service. I recommend this dealer.
Is this review helpful? Yes | No
May 3, 2016
DianeKHudson
Promptly contacted
Is this review helpful? Yes | No
Apr 19, 2016
Vaughn auto. Got right back with me and vary pleasant
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Apr 19, 2016
very rude salesperson , but management did respond and apoligize
Is this review helpful? Yes | No
Apr 4, 2016
Experience was good
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Apr 3, 2016
the listing was wrong; 1. wrong paint color. 2 wrong interior color. but their price of the BOXSTER was a good! and were very friendly.
Is this review helpful? Yes | No
Mar 10, 2016
Great
Is this review helpful? Yes | No
Mar 8, 2016
Good experience. No pressure.
Is this review helpful? Yes | No
Mar 1, 2016
Very helpful but not overbearing
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Feb 26, 2016
Very happy with this dealership!!
Is this review helpful? Yes | No
Feb 10, 2016
hard to work with
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Jeremy,  I'm sorry your experience was not what it should of been.  Our goal is to make buying a vehicle fun & easy.  Please reach out to me so I can understand what went wrong and how we can improve our process.  Thanks,  Josh VanNess 641-682-4574
Feb 7, 2016
sales associate was prompt with his initial response. I had questions and he again responded promptly. My wife didn't like the color of the truck-end of discussion..........
Is this review helpful? Yes | No

Response from Vaughn Automotive:

David,  Thanks for the 5 star review and considering us for your next vehicle.  Hopefully next time we will have the color both you and your wife want.  Thanks!  Josh
Feb 7, 2016
jojo2013
20
best seller and customer relationship
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for taking the time to leave a review.  We appreciate your business.  Thanks and enjoy your new vehicle!  Josh
Feb 3, 2016
a very good experience I feel I got a fair deal on a very nice car.high praise for Eric the salesman I had a small issue which he handled immediately and professionally. great finance department all In all highly recommended..good experience thank you
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Bob,  Thanks for the business and kind words about Eric & the dealership.  Enjoy your new vehicle.  Josh
Jan 30, 2016
Great follow up and attention to detail.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Cheryl,  Thanks for the 5 Star Review.  I hope you enjoy your new vehicle.  Thanks for the business!  Josh
Jan 29, 2016
Nice people
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Mike, Thanks for taking time to leave a 5 Star Review.  Thanks!  Josh
Jan 28, 2016
They were Great
Is this review helpful? Yes | No
Jan 27, 2016
Dealership too busy to provide good service and won't negotiate pricing.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for taking the time to review our dealership.  I'm sorry that your experience was not 5 stars.  I would like to understand more so we can improve our process.  Josh VanNess 641-682-4574
Jan 21, 2016
never gives up after you tell them parameters and they give unrealistic alternatives
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Andrew, Thanks for taking the time to review our dealership.  I'm sorry that your experience was not 5 stars.  I would like to understand more so we can improve our process.  Josh VanNess 641-682-4574
Jan 21, 2016
Quick and courteous response that worked around my schedule
Is this review helpful? Yes | No

Response from Vaughn Automotive:

James, Thanks for your business and taking the time to give us a 5 Star Review.  Josh
Jan 17, 2016
The dealer was helpful both on the day of the sale and with an issue after the sale. We will shop there again as well as recommend them to others. They were professional and courteous. Thank you Chris and Vaughn automotive.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Mitch,  Thanks for your business and the 5 star review.  We appreciate your kind words about Chris and our service after the sale!  Josh
Jan 6, 2016
Friendly at first during emails, but decided to purchase a fairly new boxster with only 8000 miles. Did talk to sales person on Monday the 4th January to strike up a deal on the 05 boxster for a project purchase and was told no before I even had a chance to make a offer or ask them there lowest price for this 10 year old car. No big deal on my part, but I thought they where quite rude.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thomas,  Thanks for looking at our dealership during your vehicle purchase and your feedback about our process.  We will take your feedback and use it to help improve our business.  Thanks, Josh
Jan 2, 2016
Emailed back promptly but found a better deal elsewhere.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Janelle, Thanks for considering us during vehicle purchase and leaving positive feedback about our staff.  Josh
Jan 1, 2016
Folks were very nice. Answered all questions about the vehicle. We ended up purchasing the vehicle.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

John, Thanks for your business and taking time to leave a review!  Have a great New Year.  Josh
Dec 29, 2015
Great to work with
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Rodney,  Thanks for the positive feedback and taking time to leave the review.  Josh
Dec 2, 2015
Great to deal with Thanks
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Greg,  Thanks for your business and for taking time to leave the 5 star review!  Josh
Oct 15, 2015
So far just communicated via E-mail but has been good.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for taking time to leave a review.  Good luck on your vehicle search.  Thanks, Josh VanNess
Oct 3, 2015
I have been working with Eric. He is absolutely professional and has kept in touch with me. I'm hoping to buy the vehicle. My experience has been great. Thank you
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Luann,  Thanks for the great feedback about Eric. If there is anything I can do to help your vehicle shopping or after let me know.  Thanks!  Josh VanNess
Sep 22, 2015
Friendly staff. Normally would not drive 2 hrs. to purchase a car but couldn't pass up a good deal in comparison to other dealerships with similar car for sale.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Tom,  Thank you for your business and taking the time to give us the review!  We are glad you made the trip to Ottumwa and that we could save you some money.  Enjoy your new car!  Thanks, Josh VanNess
Sep 19, 2015
Very helpful!
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Diana,  thanks for taking the time to give us a 5 star rating.  Josh VanNess
Jun 28, 2015
Stay away. There are much better to deal with who won't mislead and lie to you.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Vaughn Automotive:

Reed, I'm sorry your experience was not what it should of been.  Can you reach out to me so I can understand what went wrong and figure out how we can improve our process for the future?  Thanks, Josh VanNess, Owner. My Cell Phone is 641-799-5955.
Jun 11, 2015
I had an immediate response when I filled in my interest on the Guru site. It was a good experience.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for your business and taking time to leave a review. Josh VanNess
Jun 4, 2015
I was in and out in a couple hours! I test drove the car and they test drove my trade-in and then the paperwork was done in about 30 minutes. It was very smooth and painless. They were friendly and very helpful and not too pushy. I drove 2 1/2 hours to come here because their price was about $2,000 lower than the price my local dealerships were trying to charge. I would highly recommend this dealership!
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for your kind words and especially your business!  Josh VanNess
May 17, 2015
quick response, going out of there way to find me a truck
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Tony,  Thanks for the review.  It's great to hear about the extra effort we did to find you the right truck.  Josh VanNess
May 10, 2015
Grape_Ape
5
Really, really not impressed with their customer service or attention to detail. One day Vaughn Automotive might learn that--in this age of the internet where folks can research vehicles online--a modicum of friendliness and helpfulness in response to inquiries is often the difference between a buyer making a long distance drive to see a vehicle or simply continuing to search other listings. Needless to say, based on my initial experience with Vaughn in an inquiry over a vehicle I really wanted to buy, my search will now continue elsewhere.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

I'm sorry we did not provide you the level of service you requested.  Can you please reach out to me so I can get your feedback to help improve our process?  Thanks!  Josh VanNess, owner.  Email is joshv@vaughnautomotive.com or cell phone is641-799-5955.
Apr 28, 2015
It was great very helpful staff!!!
Is this review helpful? Yes | No
Mar 26, 2015
Great purchase no tricks. Honest
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for the business, Enjoy your new vehicle!  Josh VanNess
Mar 19, 2015
They were very professional and had all the answers to my questions. I will reccomed Vaughn Chevrolet to any and all! I love my truck!!!
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks!  Josh VanNess
Dec 31, 2014
Vaughn promptly answered my questions and offered other vehicles based on my requirements.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for taking time to leave feedback.  Josh VanNess
Dec 12, 2014
Drove 90 minutes to dealership, only to find the car SOLD! Salesman never notified us. Bought another Venza from around the corner at Clemons.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Sorry we did not communicate with you better.  I hope you are enjoying your new vehicle and I'm glad it worked out for you to still get a car during your trip to Ottumwa.  Thanks, Josh VanNess

Old Dealer Reviews

Dec 8, 2014
They seem like Carmax , at least the time I was dealing with them. No room to negotiate on the price. Some people might do business that way but I never pay sticker price.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for taking time to leave your feedback.  Josh VanNess
Nov 19, 2014
Gabby and Alex made this a great experience! They have thought of everything to make this a great experience
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks!  Josh VanNess
Oct 18, 2014
think if i could have got them down pit more i would have at lease went for a test drive..
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for taking the time to leave your feedback.  Josh VanNess
Sep 12, 2014
I did not contact this dealer when I realized it was a prior salvage title.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Brenda, Thanks for the review.  We do trade for a few salvage vehicles which have that noted on the 1st photo and vehicle description.  But 99% of our inventory has clean title or is brand new.   Let us know if we can be of any more help in your vehicle search.  Thanks, Josh VanNess, Vice President/Owner 641-682-4574 joshv@vaughnautomotive.com
Sep 1, 2014
They were great. Even though we couldn't work a deal, they were very responsive, polite, and easy to talk to.
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks, Josh VanNess, Vice President/Owner 641-682-4574 joshv@vaughnautomotive.com
Aug 6, 2014
Very responsive and helpful. You will be impressed with them!
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks, Josh VanNess, Vice President/Owner 641-682-4574 joshv@vaughnautomotive.com
Jul 7, 2014
generally a very good experience. would use again if we lived closer
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Thanks for traveling to Ottumwa for your purchase. Josh VanNess, Vice President/Owner 641-682-4574 joshv@vaughnautomotive.com
Jul 3, 2014
They were great!
Is this review helpful? Yes | No

Response from Vaughn Automotive:

Megan,  Thanks for the positive feedback.  Josh VanNess
Jun 26, 2014
working with me well. diligent in their follow up emails. these people are motivated and want to succeed in life.
Is this review helpful? Yes | No
Apr 17, 2014
Trying to make quota in one sale
Is this review helpful? Yes | No
Mar 30, 2014
Very attentive and personal to my needs.
Is this review helpful? Yes | No
Mar 24, 2014
Dealer was responsive.
Is this review helpful? Yes | No
Mar 9, 2014
Good
Is this review helpful? Yes | No
Feb 24, 2014
Great experience! Fast, friendly, helpful service.
Is this review helpful? Yes | No
Feb 17, 2014
was contacted and told car was sold.
Is this review helpful? Yes | No
Aug 12, 2013
I purchased a 2004 GMC, talked to Todd Smithhart on the phone several times we made a deal I gave him a down payment to hold the truck. I drove 1000 miles to pick it up. I called the dealership asked for a few motels they sent me 6 different ones. This was very helpful I didn't arrive until 1 am. I made a 9 am appointment At 9:03 I was talking to Todd by 10:00 we had the deal made. Every person at this location were polite very helpful and glad to be there. The truck is everything they said it was. They are a top shelf operation and represented Car Gurus very well I would buy another vehicle from them without viewing it just taking their word for what it was. Car Gurus is a great place to find vehicles if they all were as good as these people it would be a fantastic world to deal with. Great experience
Is this review helpful? Yes | No
Feb 23, 2013
Jason took good care of us and got us on the road with a nice car
Is this review helpful? Yes | No
Aug 23, 2012
Responded, but they never hear what the customer wants - just want to sell their inventory. Like talking to a wall.
Is this review helpful? Yes | No
Mar 12, 2012
They were very professional and helpful. Good experience.
Is this review helpful? Yes | No

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