Van Horn Dodge Jeep Chrysler RAM

3000 Eastern Ave, Plymouth, WI 53073

Sales: (920) 542-4077

Service: (800) 236-0151

Closed Today (Sun)
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2013 Ram 1500 Sport Quad Cab Used Cars in Plymouth, WI 53073

Great Deal
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Instant Market Value of $26,927

Price: $24,000

Mileage: 15,023

Location: Plymouth, WI 53073

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2013 Ram 1500 Sport Quad Cab for sale - $24,000, 15,023 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System, Tow Package
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2014 Jeep Cherokee Limited 4WD Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2016 FIAT 500X Trekking Plus AWD Used Cars in Plymouth, WI 53073

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Certified Pre-Owned: No Color: Matte Bronze Description: Used 2016 FIAT 500X Trekking Plus AWD for sale - $17,250, 15,418 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System, Alloy Wheels
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2015 Chevrolet Traverse 2LT AWD Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2015 Chevrolet Sonic LT Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2016 Dodge Viper Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2016 Chevrolet Equinox LT AWD Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2016 Jeep Cherokee Latitude 4WD Used Cars in Plymouth, WI 53073

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Instant Market Value of $22,455

Price: $20,250

Mileage: 18,856

Location: Plymouth, WI 53073

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2015 Buick Enclave Premium AWD Used Cars in Plymouth, WI 53073

Great Deal
$3,013 BELOW
Instant Market Value of $33,013

Price: $30,000

Mileage: 32,935

Location: Plymouth, WI 53073

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Tricoat Description: Used 2015 Buick Enclave Premium AWD for sale - $30,000, 32,935 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System, Chrome Wheels
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2014 Jeep Cherokee Limited 4WD Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2016 Jeep Cherokee Trailhawk 4WD Used Cars in Plymouth, WI 53073

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Instant Market Value of $26,686

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Mileage: 23,245

Location: Plymouth, WI 53073

Average time on market: 31 days Certified Pre-Owned: Yes Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2016 Jeep Cherokee Trailhawk 4WD for sale - $24,000, 23,245 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System
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2016 Chrysler Town & Country Touring Used Cars in Plymouth, WI 53073

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Instant Market Value of $22,117

Price: $19,750

Mileage: 24,135

Location: Plymouth, WI 53073

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: True Blue Pearlcoat Description: Used 2016 Chrysler Town & Country Touring for sale - $19,750, 24,135 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
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2016 Jeep Cherokee Latitude 4WD Used Cars in Plymouth, WI 53073

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Location: Plymouth, WI 53073

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2015 GMC Yukon XL Denali 4WD Used Cars in Plymouth, WI 53073

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2014 Chevrolet Silverado 2500HD LT Crew Cab SB 4WD Used Cars in Plymouth, WI 53073

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Mileage: 61,583

Location: Plymouth, WI 53073

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 18, 2016
Friendly and knowledgeable people with a drive for great service in a timely manner.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Brian -
Thank you for taking a moment to leave feedback for our team! I'm so glad to hear how well communications went. Please let us know how we can assist you again in the future!

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Apr 23, 2016
The dealer responded very quickly. Answered all my questions. I was inquiring about a 2015 Hellcat. Too bad we just couldn't put a deal together. The car was gone before I got around to making my decision, I just didn't know how good of a deal they had for me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Dave -
Thank you for taking the time to post a review of your recent experience with our sales team. I'm glad to hear that we were able to part ways in a positive way even though we weren't able to do business in the end. Being a high volume sales dealer vehicles come and go from our lot quite quickly! We hope you will keep us in mind in the future during your automotive searches.

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Apr 20, 2016
Responded promptly
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Brian -
Thank you for taking a moment to leave a five star feedback rating on our dealership. With the busy lives that we all lead communication is one of the most important aspects of our sales process. I'm glad to hear that our team responded promptly to any and all questions you had throughout your purchase experience. Please let us know if we can answer any other questions for you!

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Mar 29, 2016
Very disappointed! They sold the vehicle to another party one day before my appointment to test drive it. I live two hundred miles away.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Bob -
Thank you for leaving us feedback on your recent experience with our sales team. I definitely understand your frustration, however, the nature of this industry is that some vehicles tend to move quickly. We do have over 1,000 vehicles between all of our stores so chances are we currently have or will soon have another similar vehicle.  Please let us know if we can be of any assistance in your automotive search

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Mar 26, 2016
I was going to look at another car closer to my home. Van Horn followed up with me every couple of days to see if I was still interested in the car. They were friendly and polite.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Micah -
We love receiving feedback like yours! Communication is so key to the purchase process especially when you're driving in from a distance. I'm glad that everything went so smoothly from your first contact to driving off in your new vehicle. Thank you for your kind words and we hope to earn your business again someday!

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Mar 20, 2016
Very professional and easy to deal with
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Bob -
We appreciate you taking the time to leave a review about your recent experience with our sales team. It's wonderful to know that our consistent professionalism and friendliness has earned your trust in our business. Please don't hesitate to call or stop in should you have any additional questions.

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Mar 13, 2016
I changed my mind on the van. I changed my mind because the van is based on a Peugeot can and they could not tell me what was wrong with it.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Kevin -
Thank you for taking a moment to leave us feedback. If you have any questions about your vehicle purchase please contact our sales management team at (920)893-6591 and they will be happy to clear up any concerns.

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Feb 28, 2016
Truck was from Canada and been used and showed it
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Ken -
It is our goal to provide you with top notch customer service and customer care. I apologize if we have fallen short of that promise. Your comments will be taken into consideration in order to improve our processes going forward.

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Feb 13, 2016
Very polite and responsive. Never bugged or pressured me. More dealers should follow their example.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Mike -
Thank you for your strong recommendation of our sales department! Our team takes pride in their fast, friendly and efficient customer service and I'm glad to hear that this was received during your visit. If there is anything more we can do for you please come back and see us anytime!

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Feb 1, 2016
They have a vehicle listed for sale, that hasn't even arrived at their lot yet. They don't even know when it's going to arrive.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Brian -
Thank you for taking a moment to leave us feedback about your recent experience with our sales team. Your comments will be taken into consideration in order to improve our processes going forward.

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Jan 29, 2016
Responded in a timely manner; very professional; No pressure.
Is this review helpful? Yes | No
Jan 20, 2016
Not the best experience. Salesman didn't really know the specs of the vehicle and the whole staff lacked warmth and were not courteous. We never could make a deal They wanted a crazy high price for the "Luxcare" package. I had purchased a vehicle from them eight years ago and had a great experience. Because of that memory I thought I would try them again, not the best experience this time.
Is this review helpful? Yes | No
Jan 13, 2016
Contacted me back on the car but no interest in working on the price,.
Is this review helpful? Yes | No
Dec 28, 2015
Fairly good experience. They responded quickly, we talked 2-3 times. The last conversation was left that I'd go thru some figuring of numbers & he'd see if they could come to my figure-I told him to call me back in about 2 hours-however I never heard from him again.
Is this review helpful? Yes | No
Dec 14, 2015
Called immediately, professional sales people, good follow up.
Is this review helpful? Yes | No
Dec 10, 2015
Van not in stock
Is this review helpful? Yes | No
Dec 1, 2015
A dealer that understands customer service. No other dealers came close to their service, very impressed.
Is this review helpful? Yes | No
Nov 14, 2015
classicvan
70
Impeccable top professionalism and worked with every step of the way on my first online vehicle purchase. Made me feel totally confident!
Is this review helpful? Yes | No
Sep 12, 2015
Quick response on inquiry altho didn't purchase from them
Is this review helpful? Yes | No
Aug 24, 2015
low keyed no hard sale, didn`t buy a vehicle but when I due I will go to van horn
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you so much for taking the time to give us a 5 start review! We look forward to assisting you when you are ready, please let us know what we can do!

Thanks again!
Jul 28, 2015
Fine not vehicle lookin for
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you for taking the time to give us a review!
Jun 27, 2015
wolljason
DO NOT PURCHASE FROM THIS DEALERSHIP. I was intrigued by the great pricing of their vehicles. I test drove a multiple 2014 Jeep Grand Cherokees. Upon reviewing the Carfax’s for the Jeeps, all of them were lemons that had been purchased at auction. I had a friend who is in the car sales industry look up the VINs of these vehicles and I was informed that all of these vehicles were, as he described it, "branded". Essentially the vehicles were marked as lemons and would be viewed as totaled vehicles if I attempted to resale or trade-in the vehicle. He stated that these vehicles would be worth next to nothing once purchased and my entire investment in the vehicle would be lost. When I spoke with the sales consultant at Van Horn brought to my attention. This dealership is attempting to off load a worthless product on an ignorant consumer. DO NOT PURCHASE FROM THIS DEALERSHIP.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you for taking the time to write a review. Any feedback helps! I do apologize for your experience. We feel that a Manufacturer Buyback represents a great value to our customers and is the reason we choose to sell them. We do provide a free carfax on all vehicles on our website and fully disclose them before purchase. They come with a manufacturer warranty and we stand behind them 100%.
Again I apologize if you were unsatisfied with our inventory, we do have non manufacturer buybacks as well. Let us know if there is anything we can assist you with in the future!
Jun 14, 2015
Avoid this dealership at all cost. Terrible customer service. Lied to me about a vehicle that I came to see. Was told it was listed as a total loss. When I called to cancel my test drive, they told me that someone had made a mistake and the car was not a total loss. When I arrived, the car was indeed listed as a total loss. Said they would make a deal for me and all the hassle of the "miscommunication." All they did was have me test drive car after car. When I picked a car they liked, they said they'd try to get it into my budget. All they did was knock $100 off a car that was significantly outside my budget. Waste of time and sleazy salesmen. Worst experience I've ever had at a dealership.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

I apologize for your experience, and want you to know that we always strive for the highest customer satisfaction. It is not our intent to be dishonest or deceive anyone in regards to our vehicles. We sincerely apologize if anything we may have said or done would lead you to feel otherwise.
Once again, I sincerely apologize for any shortcomings, and thank you for your feedback.
Jun 4, 2015
Well, they wouldn't deal at all
Is this review helpful? Yes | No
Read 16 old reviews
Apr 17, 2015
I had a great deal & sales team was very helpful
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you for the 5 star review! If there is anything we can do for you in the future please give us a call!
Mar 17, 2015
Was told I could not buy this "used" police car, because I am not a Law Enforcement Officer. This is completely untrue; if it were true, it should be in the advert.
Is this review helpful? Yes | No
Mar 4, 2015
KristinT
The car had been in an accident and when it came down to putting a price to the cars they were very rude and were not willing to negotiate AT ALL. (Even though the price for one of their cars says negotiable) I wouldn't go back.
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

I apologize for your experience, and want you to know that we always strive for the highest customer satisfaction,. It is not our intent to be dishonest or deceive anyone in regards to our vehicles. We sincerely apologize if anything we may have said or done would lead you to feel otherwise. We would love the opportunity to speak with you to learn more about the situation. Please e-mail me at sarah@vanhorndodge.com with the best time and phone number to reach you at?. Once again, I sincerely apologize for any shortcomings, and thank you for your feedback.
Mar 2, 2015
Treated me and my wife like crap ! Sold the car the day before we got there drove 52 mile. Picked another car and finace mgr wanted 2000 cash no debit or check down to close deal who doesn't take debit Lol what a joke we left. Run away quickly!
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you for taking a moment to write a review. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership. We price ourselves in providing exceptional customer service, as well as creating an overall genuine environment. We sincerely apologize if anything we may have said or done would lead you to feel otherwise. We would love an opportunity to speak with you to learn more about the situation. If you are interested, you can contact me at 920-893-6591. Once again, we apologize for any shortcomings a
 More ...
Feb 4, 2015
The dealer was very helpful, trying to find something I would want
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you for taking the time to post a review of your recent visit. We value feedback from our customers and look forward to serving you again!
Jan 10, 2015
Good follow up. Very helpful
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you so much for taking the time and the kind words!~
Dec 29, 2014
Steve got me just what I wanted, very quickly!
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Robin, thank you for your review and we are so happy you had a quick and friendly experience with us!
Nov 26, 2014
Great staff, we had a flawless experience purchasing vehicle - highly recommend, worth the drive!
Is this review helpful? Yes | No

Response from Van Horn Dodge Jeep Chrysler RAM:

Thank you for your shinning review! Please let us know if there is anything that we can do for you in the future! Thanks again!
Nov 13, 2014
Quick response, but salvage title should be revealed much sooner
Is this review helpful? Yes | No
Feb 20, 2013
It is okay.
Is this review helpful? Yes | No
Nov 29, 2012
I had a hard time getting them to email me with all of the information I wanted. I specifically asked to be emailed not called and they apparently kept trying to call the fake number I listed (I am quite private), but alas, they were nice, but I didn't get the responses I was requesting over email nearly as timely as other dealerships.
Is this review helpful? Yes | No
Aug 20, 2012
I did not buy the car they seem to be a good dealer
Is this review helpful? Yes | No
Aug 18, 2012
Polite and professional
Is this review helpful? Yes | No
Jun 6, 2012
No follow up after I left their dealership.
Is this review helpful? Yes | No
Mar 4, 2012
Found out through another dealer that the vehicle I was looking at was a complete loss salvage title from another state.
Is this review helpful? Yes | No
Jan 20, 2012
Do NOT buy from this dealer. If I knew then what I know now, I would have never even stepped foot there. They very commonly purchase cars from auction that are known as "buy-backs" which is a state of cars that the dealer/OEM will buy them back from the original owner before the Lemon Law takes effect. The sales guy we worked with, glossed over this SMALL detail with such neglcance, I would almost call it criminal. Needless to say, we bought our minivan there and had MAJOR problems with it. The mechanics were almost worthless. After pucrhase, the van sat with them for almost 3 weeks. After multiple trips, I personally sat with the shop manager, and explained the ONLY correct action to fix the truck. After another week, the truck was returned to us, with the repair completed, as I detailed. If you are not a degreed engineer, or an experience auto mechanic, DO NOT purchase a used car from this company. You will have headache and frustration.
Is this review helpful? Yes | No

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