Van Horn Auto

3008 Eastern Ave, Plymouth, WI 53073
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Sales: (920) 485-9168

Service: (920) 253-2137

Today 8:30am - 8:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2014_ram_1500-pic-3193632496738255801-152x114.jpeg

2014 Ram 1500 Used Cars in Plymouth, WI 53073

Great Deal
$7,561 BELOW
Instant Market Value of $26,561

Price: $19,000

Mileage: 20,977

Location: Plymouth, WI 53073

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Bright White Clearcoat Description: Used 2014 Ram 1500 for sale - $19,000, 20,977 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2016_ford_f-150-pic-7177288729867555886-152x114.jpeg

2016 Ford F-150 XLT SuperCrew LB 4WD Used Cars in Plymouth, WI 53073

Great Deal
$6,609 BELOW
Instant Market Value of $40,109

Price: $33,500

Mileage: 6,904

Location: Plymouth, WI 53073

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Metallic Description: Used 2016 Ford F-150 XLT SuperCrew LB 4WD for sale - $33,500, 6,904 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2014_chevrolet_silverado_1500-pic-205088473099220124-152x114.jpeg

2014 Chevrolet Silverado 1500 LTZ Crew Cab Used Cars in Plymouth, WI 53073

Great Deal
$3,974 BELOW
Instant Market Value of $34,224

Price: $30,250

Mileage: 36,957

Location: Plymouth, WI 53073

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tungsten Metallic Description: Used 2014 Chevrolet Silverado 1500 LTZ Crew Cab for sale - $30,250, 36,957 miles with Leather Seats, Navigation System, Appearance Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2013_ram_1500-pic-8155045455737777146-152x114.jpeg

2013 Ram 1500 Sport Quad Cab Used Cars in Plymouth, WI 53073

Great Deal
$3,149 BELOW
Instant Market Value of $27,649

Price: $24,500

Mileage: 14,839

Location: Plymouth, WI 53073

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2013 Ram 1500 Sport Quad Cab for sale - $24,500, 14,839 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2013_gmc_acadia-pic-1283679499549305552-152x114.jpeg

2013 GMC Acadia SLT1 AWD Used Cars in Plymouth, WI 53073

Great Deal
$3,282 BELOW
Instant Market Value of $27,282

Price: $24,000

Mileage: 37,016

Location: Plymouth, WI 53073

Average time on market: 54 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2013 GMC Acadia SLT1 AWD for sale - $24,000, 37,016 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2015_jeep_patriot-pic-4381961599268978417-152x114.jpeg

2015 Jeep Patriot Sport Used Cars in Plymouth, WI 53073

Great Deal
$2,764 BELOW
Instant Market Value of $13,764

Price: $11,000

Mileage: 29,530

Location: Plymouth, WI 53073

Average time on market: 29 days Certified Pre-Owned: Yes Color: Billet Silver Metallic Clearcoat Description: Used 2015 Jeep Patriot Sport for sale - $11,000, 29,530 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2013_subaru_outback-pic-7077363264296363207-152x114.jpeg

2013 Subaru Outback 3.6R Limited Used Cars in Plymouth, WI 53073

Great Deal
$2,970 BELOW
Instant Market Value of $23,720

Price: $20,750

Mileage: 40,514

Location: Plymouth, WI 53073

Average time on market: 30 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Twighlight Blue Metallic Description: Used 2013 Subaru Outback 3.6R Limited for sale - $20,750, 40,514 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2014_jeep_grand_cherokee-pic-2263839466207759094-152x114.jpeg

2014 Jeep Grand Cherokee Used Cars in Plymouth, WI 53073

Great Deal
$4,646 BELOW
Instant Market Value of $25,896

Price: $21,250

Mileage: 58,510

Location: Plymouth, WI 53073

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Brilliant Black Crystal Pearlcoat Description: Used 2014 Jeep Grand Cherokee for sale - $21,250, 58,510 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2016/07/02/16/12/2017_chrysler_pacifica-pic-621433922287622817-152x114.jpeg

2017 Chrysler Pacifica Touring-L Used Cars in Plymouth, WI 53073

Great Deal
$3,086 BELOW
Instant Market Value of $30,086

Price: $27,000

Mileage: 8,980

Location: Plymouth, WI 53073

Average time on market: 24 days Certified Pre-Owned: Yes Color: Brilliant Black Crystal Pearlcoat Description: Used 2017 Chrysler Pacifica Touring-L for sale - $27,000, 8,980 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2015_honda_civic-pic-4136057549220850622-152x114.jpeg

2015 Honda Civic LX Used Cars in Plymouth, WI 53073

Great Deal
$2,015 BELOW
Instant Market Value of $15,265

Price: $13,250

Mileage: 15,696

Location: Plymouth, WI 53073

Average time on market: 33 days Certified Pre-Owned: No Color: Dyno Blue Pearl Description: Used 2015 Honda Civic LX for sale - $13,250, 15,696 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2013_jeep_wrangler_unlimited-pic-3164122534322217732-152x114.jpeg

2013 Jeep Wrangler Unlimited Used Cars in Plymouth, WI 53073

Great Deal
$5,115 BELOW
Instant Market Value of $30,615

Price: $25,500

Mileage: 32,072

Location: Plymouth, WI 53073

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Commando Green Description: Used 2013 Jeep Wrangler Unlimited for sale - $25,500, 32,072 miles with Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2016_chevrolet_camaro-pic-4422129582756165251-152x114.jpeg

2016 Chevrolet Camaro 2SS Used Cars in Plymouth, WI 53073

Great Deal
$3,835 BELOW
Instant Market Value of $35,835

Price: $32,000

Mileage: 11,629

Location: Plymouth, WI 53073

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Nightfall Gray Metallic Description: Used 2016 Chevrolet Camaro 2SS for sale - $32,000, 11,629 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2017/02/08/17/25/2016_chrysler_town___country-pic-9140317656145155395-152x114.jpeg

2016 Chrysler Town & Country Touring Used Cars in Plymouth, WI 53073

Great Deal
$2,616 BELOW
Instant Market Value of $22,616

Price: $20,000

Mileage: 21,735

Location: Plymouth, WI 53073

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Billet Silver Metallic Clearcoat Description: Used 2016 Chrysler Town & Country Touring for sale - $20,000, 21,735 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/05/07/27/2015_buick_regal-pic-2921524935030738191-152x114.jpeg

2015 Buick Regal Premium 1 Used Cars in Plymouth, WI 53073

Great Deal
$3,087 BELOW
Instant Market Value of $21,087

Price: $18,000

Mileage: 12,710

Location: Plymouth, WI 53073

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Black Onyx Description: Used 2015 Buick Regal Premium 1 for sale - $18,000, 12,710 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2017/02/06/19/20/2016_jeep_cherokee-pic-5173767140904171427-152x114.jpeg

2016 Jeep Cherokee Used Cars in Plymouth, WI 53073

Great Deal
$3,579 BELOW
Instant Market Value of $25,079

Price: $21,500

Mileage: 16,148

Location: Plymouth, WI 53073

Average time on market: 27 days Certified Pre-Owned: Yes Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2016 Jeep Cherokee for sale - $21,500, 16,148 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
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Feb 15, 2017
Excellent service salesman Gene very knowledgeable and easy to work with
Is this review helpful? Yes | No
Jan 27, 2017
Responded quickly. but they gave same info as in ad. I hoped for a better internet price like they stated.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Don -
Thank you for taking a moment to leave feedback for our team. Please let us know how we can assist you again in the future. With over 1,000 vehicles between all of our locations we're confident we can find one that meets all of your criteria.

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Jan 24, 2017
UNKDADDY
Very helpful staff.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking a moment to leave feedback for our team. Please let us know how we can assist you in the future!

Tina Tasche
Customer Relations Manager
Van Horn Automotive
Jan 21, 2017
Overall experience was good. Mileage was higher than what was posted online and the car was very dirty. Mark was the salesman we worked with and even though he was working with a couple of other people; he answered our questions and helped the sale go smoothly.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Angela -
Thank you for taking a moment to leave feedback for our team. After speaking with our management I was glad to hear that they have worked out a plan to detail your vehicle again. We have a high standard when it comes to the appearance of our vehicles at the time of delivery and we appreciate the opportunity to make things right for you. Thank you again for choosing Van Horn Automotive for your vehicle needs!
Jan 10, 2017
I contacted them to get some details on the auto,and they gave me all the info I wanted. I passed on this caddy,
Is this review helpful? Yes | No

Response from Van Horn Auto:

Michael -
Thank you for inquiring about a vehicle at our dealership. I'm glad to hear how well the communications went with our team. Please let us know if we can be of assistance to you in the future.
Dec 27, 2016
Nice on the phone
Is this review helpful? Yes | No
Dec 22, 2016
Wgregoryl
fast follow up - I chose to pursue a lower mileage car
Is this review helpful? Yes | No
Dec 13, 2016
They were very nice to deal with.
Is this review helpful? Yes | No
Dec 1, 2016
Salesman lied to me saying the truck had a clean title and i wouldn't find a nicer vehicle. After I drove 2 1/2 hrs I found out the title was branded a Lemon!
10 of 10 people found this review helpful.
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Nov 14, 2016
Call the night before told him I would be there sometime in the afternoon till 8 so that would be fun got their truck isn't there salesman says hour-and-a-half it'll be back wait two hours still not back live 3 hours from now waste of my time wasted dealership they suck
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2016
I was told I was preapproved with $500 down and with my income being 72k a year. I wanted to know what my interest rate would be and what documents I needed before i drove 1.5 hours one way just to look at the car. They proceeded to say well come on in and test drive the car. NO if u can't tell me the details I'm asking for I'm not wasting my time driving there not sure why they can't tell me this and it's frustrating they take over a week to let me know what's going on
8 of 8 people found this review helpful.
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Oct 24, 2016
We purchased this car two weeks ago from this dealer. Outstanding service...I live 45 minutes away and they delivered the car for me ...offered it to me for my convenience. Needed a few repairs...per a discussion we had during our negotiations...repaired everything for me as promised...delivered car back to me once again. Who does this anymore. Joe Van Horn Chevrolet does...the best buying a car experience I have ever had! Highly recommend!
1 of 1 people found this review helpful.
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Oct 20, 2016
It was good. I had a question about the car and they followed up with me right away.
Is this review helpful? Yes | No
Oct 2, 2016
I called to set up an appointment for me Saturday morning. I'm on my way down from Appleton and they call me when I'm 8 miles away and tell me the vehicle isn't there because they sent it to get the transmission changed. Then why make an appointment on Saturday when you don't have the vehicle?
2 of 2 people found this review helpful.
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Sep 27, 2016
They are nice on the phone.
0 of 1 people found this review helpful.
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Sep 26, 2016
Everyone was very helpful and understanding. I will definitely recommend van Horn to anyone that is looking for a vehicle.
0 of 1 people found this review helpful.
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Sep 15, 2016
Great customer service
0 of 1 people found this review helpful.
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Sep 10, 2016
They were very helpful
0 of 1 people found this review helpful.
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Sep 8, 2016
Flat out refused an reasonable offer..M explained the Michigan tax and registration". Didn't seem to care..
3 of 3 people found this review helpful.
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Sep 7, 2016
Never went there but great follow up.
0 of 1 people found this review helpful.
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Sep 7, 2016
Reply was quick. Not the truck I had envisioned, so that was the end of conversations.
Is this review helpful? Yes | No
Sep 6, 2016
Cumminspower1
Quick response
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Aug 25, 2016
I was contacted very quickly and questions I had were answered.
Is this review helpful? Yes | No
Aug 18, 2016
Called back right away
Is this review helpful? Yes | No
Aug 14, 2016
Very good experience salesman was very helpful in finding the vehicle that I wanted and even had the vehicle driven down to Milwaukee from Plymouth for me to look at and drive when it came time to making the purchase everything went quickly and service was excellent and I got the price and interest rate that I was looking for
1 of 1 people found this review helpful.
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Aug 13, 2016
What a fantastic dealership! Welcomed us with their best foot forward at every step. I would recommend this dealership to anyone looking to be treated royally.
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Aug 4, 2016
Was not good my credit was an issue and they would not sell me the car even with a very good down payment.
1 of 2 people found this review helpful.
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Jul 26, 2016
They responded right away. Did setup appointment but cancelled later when I seen the truck was not a 4x4 So nothing against the dealership they were very friendly on the phone.
Is this review helpful? Yes | No
Jul 24, 2016
vojtisek
Very responsive and helpful.
Is this review helpful? Yes | No
Jul 7, 2016
absolutely great experience. I highly recommend dealing with Van Horn Chevrolet. I got a great price, a good trade in and they kept to what they said.
Is this review helpful? Yes | No
Jun 19, 2016
execellent
Is this review helpful? Yes | No
Jun 14, 2016
Gabe was a big help in getting the deal done!!Great job
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May 25, 2016
This is the second time I bought from this dealer. Fair price, friendly, and helpful.
Is this review helpful? Yes | No
May 11, 2016
They inquired way too many financial companies causing my credit score to drop
2 of 2 people found this review helpful.
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Mar 6, 2016
Excellent customer service!
0 of 1 people found this review helpful.
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Response from Van Horn Auto:

Thank you so much for taking the time to review Joe Van Horn Chevrolet. We are so glad to hear that you had a great experience and we look forward to welcoming you back in the future. Please feel free to contact us at 800-236-1415 if you have any further questions. Thanks again!
Jan 12, 2016
They responded in a timely manner and answered all of my questions
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you so much for taking the time to review Joe Van Horn Chevrolet. It is greatly appreciated! Please feel free to contact us if you have any questions or concerns at 800-236-1415. Thanks Again!
Dec 13, 2015
They ARE NOT HONEST!! Buyer beware! I will NEVER, EVER buy a vehicle from there!! Look hard at the price...when the price is too good to be true, it's because it's a GM buyback, that they "fixed"....Don't waste your time! Go to Holiday!!!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Thank you so much for taking the time to review Joe Van Horn Chevrolet. It is our goal to provide you with top notch customer service and customer care, and we apologize if we have fallen short of that promise. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership. It is not our intent to be dishonest or deceive anyone in regards to our vehicles. We sincerely apologize if anything we may have said or done would lead you to feel otherwise. Again, thank you for the opportunity and taking the time
 More ...
Nov 7, 2015
Wouldn't trust the quality of any vehicle on the lot. There was a note in the folder that the car was in an accident. They said auction houses do that to cover themselves. ????????? Old school, " I need to talk to my manager treatment. And when the salesman could close the deal he came out to put the heat on. NEVER going back.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Hello Rob,
Thank you for taking the time to review Joe Van Horn Chevrolet. It is our goal to provide you with top notch customer service and customer care, and we apologize if we have fallen short of that promise. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership. Thank you again for bringing this to our attention.

Joe Van Horn Chevrolet Team
Oct 31, 2015
Awesome experience at Joe Van Horn! Professional, reasonably priced and great to work with. I will be going back to them in the future.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Hello Kim!
Thank you so much for taking the time to review Joe Van Horn Chevrolet! We are so glad that you enjoyed your experience here and we look forward to welcoming you back in the future! If you have any questions or concerns, please feel free to contact us at 800-236-1415. Thanks Again!
Oct 5, 2015
Had to ask for another sales man! first one was awful! Didn't want to respect my wishes to be contacted by email.He also didn't want to find answers I was looking for. I am dealing with another,seems to be a little better!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking the time to review Joe Van Horn Chevrolet. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership. We apologize for your experience with your first salesman and are glad things are moving in a more positive direction. We want to thank you for bringing this to our attention. So many businesses are not given the opportunity to correct the problem as it happens. Again, we want to apologize and thank you for the opportunity.

Joe Van Horn Chevy Team
Jul 10, 2015
Very nice people over the phone, however, they are not willing to provide you with the Carfax report until you drive to their store - that is so wrong! I will do my research first, no Carfax, no test drive.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Hello Lisa, I apologize for the inconvenience, but not providing the vehicle’s Carfax until you visit the dealership is our dealership’s policy. It is our goal to provide you with top notch customer service and customer care. We value feedback from our customers whether it is positive or negative to grow as a dealership. We thank you for taking the time to leave a review.  If you have any questions, please feel free to contact us at 800-236-1415. Thanks again Lisa!
Jun 29, 2015
Got back to me right away and answered all of my questions about the vehicle.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Hello Trudi. Thank you for taking the time to post a review of your recent visit. We value feedback from our customers and look forward to serving you again soon. Thanks again!
May 20, 2015
I was told the car was available and was checking into purchasing it and shipping(out of state) Then I was told it was sold the next day. The following day I received an email stating it was still available,so I said yes very much so...I wanted to buy it...I finally called and was told that the email was wrong,it was sold. I suggest that they do a physical check of the car next time before relying on the computer system which was not up to date.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Hello Sandra. Thank you so much for taking the time to review Joe Van Horn Chevrolet. It is our goal to provide you with top notch customer service and customer care, and I apologize about the mis-communication. We do take full responsibility for this incident and truly apologize. We appreciate receiving feedback from our customers, positive or negative, in an effort to continue to grow and evolve as a team and a premier dealership. Thanks again Sandra!
Feb 23, 2015
Awesome dealership!! Wonderful group of people to work with.Thank you
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Thank you so much for taking the time to review Joe Van Horn Chevrolet. It is our goal to provide you with top notch customer care. If you have any questions or concerns, feel free to contact us at 800-236-1415. Thanks again!

Old Dealer Reviews

Feb 4, 2015
They worked with me to earn my business, including providing me with a good idea of the value of my trade-in. Their inventory was not exactly what I was looking for. I feel this would be a good dealer to work with.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking time to post a review of your recent visit. We value feedback from our customers and look forward to serving you again soon. If you have any questions or concerns feel free to contact us. Thanks again!
Dec 30, 2014
Vehicle was not available due to a down-payment on it
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you so much for taking the time to post a review. We value feedback from our customers. I apologize that the vehicle you were interested in was no longer available. We would like to assist you with your vehicle search. Please let us know what we can do to help you! Kim Reichardt, Internet Sales Manager 1-800-236-1415.
Jul 13, 2014
Overall experience was fair. If your looking to finance through van horn Chevrolet,don't believe everything they tell you. Their finance manager told me everything was taken care of with the payoff of my trade in. 2 weeks later another car payment was taken out,and I ended up paying a overdraft fee of 35.00 because there wasn't enough money in my checking account.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking the time to leave us feedback. I am sorry to hear about what happened. We do take care of the payoff on trade in vehicles. Sometimes it take awhile to process all the paperwork for your new car loan and for a check to be sent out to your previous lender. Once again we are sorry. If you have any questions please feel free to give us a call at (800) 236-1415.
Thank you,
Destiny Fairchild
Customer Experience Manager
Jul 9, 2014
The truck was sold before I was able to see it but the dealership was very helpful and prompt to answering any of my questions and concerns.
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking the time to leave us a review. We appreciate hearing feedback from all our customers. I am glad we were able to help you out and answer all of your questions even though the vehicle was sold. If you need anything in the future please do not hesitate to contact us.
Thank you,
Destiny Fairchild
Customer Experience Manager
Jun 18, 2014
It was fine except for the fact that once we got more into talking about the vehicle the manager was very PUSHY! It was not appreciated especially when we are the ones spending lots of money for a truck.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Thank you so much for taking the time to leave us feedback on your experience. It is our goal to provide you with top notch customer service and care. and I apologize if we have fallen short of that promise. Your comments will be taken into consideration in order to improve our processes.
Thank you,
Destiny Fairchild
Customer Experience Manager
(800) 236-1415
May 20, 2014
they did respond, we did not agree on a price. they were punctual
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for leaving us feedback on your experience with us. Sorry we did not come to an agreement on price. We pride ourselves in providing great customer service. If you need anything in the future please do not hesitate to call us.
Thank you,
Destiny Fairchild
Customer Experience Manager
May 14, 2014
Car had some bad history I had to ask about and the answers came slow.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking the time to leave us a review. I am sorry that when you had questions on the history of the vehicle the answers were slowing coming. It is not our intent to be dishonest or to deceive anyone in regards to our vehicles. We try to be straight forward and upfront with all of our customers. Once again, I apologize for the short comings, and thank you for your review.
Apr 1, 2014
Prompt call from Kim Reichardt, and worked with Todd Neils to get it done
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for the wonderful remarks which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back in the future. We are committed to providing our customers with an easy, professional, and hassle free car buying experience.
Thank you,
Destiny Fairchild
Customer Experience Manager
(800) 236-1415
Mar 24, 2014
meganlewis11
Worst customer service ever. I will never ever forget this place
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Van Horn Auto:

Thank your for taking the time to leave us a review. It is our goal to provide you with top notch customer service and customer care, and I apologize if we fell short of that promise. Once again I apologize about your experience, and thank you for your feedback.
Thank you,
Destiny Fairchild
Customer Experience Manager
(800) 236-1415
Mar 24, 2014
Price was higher than I had an interest in paying. Nice people!
Is this review helpful? Yes | No

Response from Van Horn Auto:

Thank you for taking a moment to write a review. Our prices change daily on our vehicle to keep up with the market. Sorry we could not come to an agreement on price with you. Once again thank you for your review.
Destiny Fairchild
Customer Experience Manager
(800) 236-1415

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