Valley Dealer Exchange

Excellent experience ,Mr.Carlos was extremely helpful.Quick to respond and easy to deal with .

I had a terrible experience with a salesman here. This salesman started by seeking confrontation over the phone. I tried to get a different one in person but no luck. Next he told me my reservations were a personal problem (it didn't smell like smoke, I'm just sensitive to that - I actually used to smoke so I'm less sensitive than average + had a 2nd party present who independently voiced the same concern). Later he responded to a relatively simple question with an exasperated, "It's in the CarFax" - I was polite the entire time and asked a total of ~3 questions in a span of 10 minutes, apparently that pesters him. I have to give this place 2 stars - I was rough on the clutch and he was relatively kind about that, plus he at least took the time to let me test drive. It's a shame because I actually preferred their vehicle over any other, but I couldn't give them my money after dealing with that attitude.

Drove 2.5hrs to see the car. I was greeted with professionalism and respect. Car was identical to advertised. Took a test drive and salesman was very knowledgeable and answered all of my questions. Unfortunately we were unable to make a deal, but I would happily return. Great dealership!

Salesperson was very helpful!

Couldn't be happier

I am 65 years old and a former co-owner of a successful, local small business. I was not looking forward to buying a "used car" for my next car. However, circumstances beyond my control made it impossible for me to even think of purchasing a new vehicle as I had done twice in the prior 20+ years. I was NOT looking forward to the whole process! Fortunately, my experience dealing with Valley Dealer Exchange was pleasant, interesting, and surprisingly satisfying. I REALLY appreciated the knowledgeable, experienced, and generally respectful, helpful, objective, courteous, and accommodating "customer service" I received. Never did I feel "pressured" to make a hurried decision to purchase any vehicle. This dealer appears to handle only top-quality vehicles that he or his staff has examined and determined to be in good working order and shape, and offering the potential of reliable, long-term performance. I look forward to recommending this dealer to any friend or acquaintance in search of a dependable, top-quality and well-priced "used" vehicle option.

They got back in touch with me, wait i called them but nevertheless it was a great experience i bought a car from them the next data

Fast response

Very good phone interview. Dealer was very helpful.

They emailed me right way!