Valencia Kia

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23901 Creekside Road
Valencia, CA 91355

Sales: (661) 430-0986

Service: (661) 877-9376

Today 9:00am - 9:00pm
(Open Now)
Show business hours
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Mar 3, 2017
I got and ignored computer response because other dealers had same car for less and called me.
1 of 1 people found this review helpful.
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Aug 11, 2016
There vehicle was over priced on CarGurus web site. I submitted an offer, they said there price was firm.
2 of 4 people found this review helpful.
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Aug 2, 2016
Only giving one star because you can't give zero! After calling Kia of Valiencia and talking to Renee to confirm this car was physically on their very small Kia used car lot, we let her know we were from out of town and would like to drive in to see it. We were set up with an appt. with the internet sales mgr, Joseph. When we arrived, his question to us was "which car was it you were interested in?" Long story short... after about 20 minutes of him him on the computer and disappearing into is office, Joseph returns to advise that it was sold the night before! Besides being pissed off to no end, the situation could have been elimated had Renee actually LOOKED, then she could have called us and saved us a trip. Or, if Joseph knew we were coming to look at that specific car, he might notice it isn't on the lot and could of called us. BUT AFTER ALL THIS... A few days later now and the car is still showing available on Cargurus and their own website. EXTREMELY POOR CUSTOMER SERVICE AND INTERNET SALES. For these reasons, I will not do business with either company.
6 of 6 people found this review helpful.
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Jun 17, 2016
Excellent communication
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Apr 24, 2016
Sales and finance people are stellar. They are forced to deal with dealer add ons not mentioned in the price. So when you call ask about so called mandatory dealer options adding to the advertised price. But good cars and great folks
1 of 1 people found this review helpful.
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Jan 29, 2016
Sold the car out from under me even though we'd entered into the contract process.
2 of 2 people found this review helpful.
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Dec 20, 2015
Dealer price was off by 3k, offered to bring it down 1k, not good enough.
1 of 2 people found this review helpful.
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Nov 2, 2015
Dealer called the next day to let me know the car had been sold. Very helpful and offered to look for another car.
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Oct 21, 2015
Excellent
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Aug 30, 2015
Eshell and Drew were absolutely delightful to work with!
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Aug 29, 2015
Sold the car without letting me know and I drove all the way over there from Pasadena
2 of 2 people found this review helpful.
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Read 3 old reviews
May 30, 2013
Raised price on car $2500 with no reason promised to call back but never did
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May 13, 2013
They were not interested in making sale
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Mar 5, 2013
William contacted me promptly and after checking out the car, I ended up buying. Will and all of the sales team were very courteous and responsive to my requests and concerns.
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