University Hyundai of Decatur

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1211 Beltline Rd
Decatur, AL 35603

Sales: (256) 280-2131

Service: (256) 286-0653

Today 8:30 AM - 7:00 PM
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2010 Subaru Forester 2.5 X Premium Used Cars in Decatur, AL 35603

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Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Gray Metallic Description: Used 2008 BMW X3 3.0si AWD for sale - $6,995, 119,030 miles with Sunroof/Moonroof, Alloy Wheels
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Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Alumina Jade Metallic Description: Used 2016 Toyota Highlander XLE for sale - $32,082, 20,586 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
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2017 Ford F-150 XLT SuperCrew Used Cars in Decatur, AL 35603

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Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew for sale - $24,960, 28,854 miles
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2016 Hyundai Veloster Base Used Cars in Decatur, AL 35603

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Average time on market: 46 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Boston Red Description: Used 2016 Hyundai Veloster Base for sale - $13,598, 13,249 miles with Bluetooth, Backup Camera, Alloy Wheels
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2017 Ford F-150 XLT SuperCrew Used Cars in Decatur, AL 35603

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2017 Chevrolet Silverado 1500 LT Double Cab Used Cars in Decatur, AL 35603

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2017 Ford F-150 XLT SuperCrew Used Cars in Decatur, AL 35603

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Location: Decatur, AL 35603

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Avalanche Description: Used 2017 Ford F-150 XLT SuperCrew for sale - $25,824, 24,968 miles
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2009 BMW 1 Series 128i Convertible RWD Used Cars in Decatur, AL 35603

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2015 GMC Yukon Denali 4WD Used Cars in Decatur, AL 35603

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Mileage: 25,488

Location: Decatur, AL 35603

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2015 GMC Yukon Denali 4WD for sale - $51,995, 25,488 miles with Memory Package, Sunroof/Moonroof, Navigation System, Suspension Package
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 8, 2017
Eric Duskie
I’ve been contacted by three people to include one email that says it’s from the GM, to date, none of them have responded to my request for pictures and the “out the door price”.
Is this review helpful? Yes | No

Response from University Hyundai of Decatur:

Thank you for this feedback, Eric. Please contact us at your earliest convenience so we can address this together. We hope to hear from you soon.



Sincerely,

The University Hyundai of Decatur Team
Oct 31, 2017
Dealer very un-organized. It took them 4 hours to get the paperwork together for the sale and tried to charge more than the listed price.
Is this review helpful? Yes | No
May 13, 2017
GuruQ7PF
They were very good and quick about contacting. However, their advertised price included ALL of the discounts, incentives from HMA, BUT did not include, nor did they offer any dealer discounts or incentives, and, thus, it was not a good deal.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from University Hyundai of Decatur:

Frank, thank you so much for the 4-star review! We really appreciate this feedback. We'll all strive to provide excellent service! Looking forward to your next visit!

Sincerely,
Sarah Claydon - Client Relations - sarah@umotors.com
Feb 11, 2017
They answer and were helpful but the car wasn't what I wanted.
Is this review helpful? Yes | No
Jan 13, 2017
Awful... I called the dealership and asked for sales. No one answered so I left a message. After an hour I called back and asked for sales and told them I did not want to go to voice mail again. The lady that answered spent a couple minutes on the phone with me but could not locate either of the 2 cars I was interested in. She promised to call back right away. A few minutes after that the original salesperson that got my message returned my call and confirmed both of the vehicles I wanted to look at were still available. I live 90 Plus miles away so I didn't want to drive all the way if they were not on the lot. As soon as I hung up, the other lady called back and I assured her that the other salesman already answered my question and confirmed both cars were still there. She said "No there not, the gray one has sold" REALLY? I am truly wondering if this was another bait car to get people to the lot with a too good to be true price on a car. Not only did I get misinformed, what if I hadn't had contact with the 2nd sales person. I would have waisted a 180 mile round trip. NOT SATISFIED AT ALL!
2 of 2 people found this review helpful.
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Response from University Hyundai of Decatur:

Hello. I am Jerry Ray Davis the General Manager here at the dealership. After tracking down the 2 sales people you spoke with at our dealership I have finally received the information needed to respond to your review. First I would like to apologize for any miss-communication you received. Our goal is never to bait and switch, never give out false information and always provide our customers with the "WOW" treatment. Looks like we did not "WOW" you, I am regretful we could not do so. We have no excuses for you first call going into voice mail. We have a strict protocol on i
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Dec 19, 2016
The car had a good price to get you there but when it was all said and done 1,000 turned into 2,100 with all the fees 630 clerical 200 service/safety fees and so on .The service was a complete joke . I waited forever it seemed for just paper work so i thought while i was just killing time i would check the oil anyway even though it had just been through service and the dipstick was broken off in the tube ,no way to check the oil and they didn.t either did they tell me any of this? no. The coolant level was very low found out why when I got home the water pump was leaking / had that and timing belt replaced.motor mount was broken,had that replaced, cv shaft had a busted boot , 4 tire pressure light on ,found out it had no tpms sensors in the wheels just regular valve stems, trying to have that repaired and again never told about that which is definately a safety issue. Very good service /safety insp not. plus one of their techs were rude . I believe thats all for now hopefully i haven't bored you all to much have a good day!
6 of 6 people found this review helpful.
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Response from University Hyundai of Decatur:

My name is Jerry Ray Davis, General Manager here at the dealership. It has taken me some time but I have tracked down all the information needed to respond to your review. Our dealership has never been in the sales end of selling low price cars in the range of 1000 dollars. We have only started to do so due to the high demand of customers who has been requesting. I have always sold these cars to wholesalers who sell them to used car lots or at the auction where these dealers bid and buy them. I figured if we could cut out 2 middle men for customers who need these price range cars then we could
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Dec 6, 2016
I had a Good experience dealing with the sales team and dealer's management. They have a friendly staff and are willing to negotiate.
Is this review helpful? Yes | No
Nov 19, 2016
Very nice and helpful
0 of 1 people found this review helpful.
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Nov 6, 2016
kh54
Dealer promptly contacted me concerning the vehicle. Price was higher than I found for comparable vehicles so did not go farther with this dealer
2 of 2 people found this review helpful.
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Response from University Hyundai of Decatur:

I am so sorry to hear we weren't able to provide you a price that wasn't as low as what you were looking for. May I ask who you spoke with and which car you were inquiring about? My name is Jerry Ray Davis, the General Manager here at the dealership and I want to make sure we are competitive on pricing. You can email me directly at jerryray@greenway.com Thank You.
Nov 3, 2016
When I talked to the salesman, he misled me into believing he had the vehicles I wanted to look at on the lot. Out of the three I wanted to look at, they only had one. After asking for the out- the-door price, he came back with a sheet saying I had to pay for the cleanup of the car, new tires, and a couple other things, so the price jumped from $14,998 to $16,990. I was alright with it, thinking it was the out-the-door price; however, it was not. All of this took him over an hour to do, and we ended up leaving without the price. We were very disappointed with how we were treated.
3 of 3 people found this review helpful.
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Response from University Hyundai of Decatur:

Hello Donna,
My name is Jerry Ray Davis, General Manager here at University Hyundai of Decatur. I would like to apologize for the poor experience with our sales staff. Our internet price is the price you should pay plus TTL and Doc. I would like to look in to this situation and see where my staff went wrong. My number one goal is to allow everyone who visits our dealership to enjoy their time here, even if they do not buy a car. I want you to feel like you have received the "WOW" treatment, not the "Whatever" and unfortunately you obviously endure the latter. Will you plea
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Sep 9, 2016
Good experience with salesman. Dealer not able to find the car we wanted but overall pleasant experience.
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Aug 15, 2016
I traded with these guys because they were timely, respectful, responsible, courteous, and caring. No high pressure was used and they left the decision up to me. A short negotiation was all that it took then we shook hands on the deal. I would highly recommend University Hyundai of Decatur to all who read this review.
2 of 2 people found this review helpful.
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Aug 4, 2016
I have only good things to say about this dealership. We drove 2 1/2 hours to see a car and bought it! The general manager spent a lot of time with us and was very informative regarding the process. We were able to purchase our 2015 Subaru Outback at a very competitive price and he was able to get us an awesome interest rate on top of it! We definitely did not waste our time driving to this dealership and would consider it in the future.
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Jul 26, 2016
Called them had money in hand the price they advertised was bull I wanted to pay cash. It took them 2 days to follow up from my initial inquiry.
Is this review helpful? Yes | No

Response from University Hyundai of Decatur:

James,
My name is Jerry Ray Davis, General Manager here at Hyundai of Decatur. I need to know who you spoke with and what car you were wanting to purchase. You can buy any used car on my lot for the advertised price, plus tax title lic and doc fee. (New Cras Have Rebates you nay or may not qualify for) Please call me at the dealership as soon as you are able. 256-280-2131.
Jul 25, 2016
The dealer responded to a previous inquiry about a 2010 Kia Optima. I informed the representative who contacted me that I have some credit issues and was renting cars because I didn't believe I would be able to purchase just yet. I expressed my doubts about financing. The rep convinced me that he could (and needed to) get me preapproved for the $3000 I would need for the Kia Optima. I completed the application, as he advised & he called back to say he got me preapproved. He promised to arrange for a ride to pick me up & take me in to the dealership. When hours went by & I didn't hear from him I called & told the "internet" person about what I saw as a lack of courtesy. I was told that the rep was with a customer. The rep called later & apologize then reportedly arranged for me to come in next day. When I called he said there was a reversing problem with the Kia Optima but he had other cars in the price range that he could get me into. He again, reportedly, arranged for me to come in 2 days later, saying he would be "wide open" on that day. He promised to call me early in the morning to finalize the arrangements. I have still not heard back from him. It is so sad that this dealership would play such games. I rate them a zero but selected a star since there is no zero stars option.
1 of 2 people found this review helpful.
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Response from University Hyundai of Decatur:

08/08/2016 You and I have spoken on several occasions and I have personally arranged to offer transportation on 2 different days, both times something had come up and you were not able to make our appointment. I again would like to offer my assistance in helping you in any way possible with you automotive purchase. Our Guaranteed Credit Department is wonderful and helps a lot of people get back in the position they need to be in for dependable, affordable, transportation. I hope that we can get together soon and provide you with the selection of pre own or new cars that meet your need and budg
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Jun 4, 2016
We searched high and low for our particular vehicle and finally found it at University Hyundai! They worked with us on the price and were so helpful to get things lined up ahead of time since we had a 2 hour drive to come buy it. We did have a problem with our car that started the day after we bought it, but again, I feel like they went above and beyond for us to make things right!! When we showed up to get the problem fixed, the employees in the service department were kind, personable, and professional!! We really enjoyed doing business here and LOVE our new ride!!!
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Read 4 old reviews
Jan 6, 2016
Enjoyed my time with University Hyundai. The people were friendly and my salesperson was not the stereotype car guy. I felt like I got a great deal. I have shopped several other Hyundai stores and there was always something missing or wasn't as things were suppose to be. I would buy here again and would recommend anyone to shop their lot. 5 Stars !
Is this review helpful? Yes | No
Jul 5, 2015
I called them and the sales man didn't no about the suv that I seen on the Internet
Is this review helpful? Yes | No

Response from University Hyundai of Decatur:

I would like to apologize for my salesperson lack of knowledge of the inventory we have listed on line. Please forgive his ignorance and allow one of my managers to personally asset you. With in the last few months we have made our call in response system a little more appealing to our  consumers, we try to have a sales manager take the incoming cars so situations like this will not occur again. I hope we get another opportunity to provide information regarding our inventory and you may call me directly if you prefer, 256-280-2131. I hope to hear from you soon. Jerry Ray Davis, General Manager
Feb 22, 2014
Overall condition of the used car was decent but the tires were bald and the car was lacking in cleanliness and a professional detail.
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Response from University Hyundai of Decatur:

Keith, This response if a little delayed, ok, maybe a lot delayed. I have been going over our online reputation and seeing low reviews with no responses from the management team here our dealership. I am Jerry Ray Davis, General Manager here at the dealership. My wife Kym and I moved to Decatur fro Louisville Ky back last May to run the store. We are changing this dealerships image. We are making this dealership the place to buy a car in Decatur Alabama. Please give us another opportunity when it come time for your next automobile. If you would like, you can call me directly and I will persona
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Oct 17, 2013
I received several car that I thought were were just what I'm looking for. Thanks Dennis
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