University Chrysler Dodge Jeep Ram of Florence

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2354 Florence Blvd
Florence, AL 35630

Sales: (866) 901-9379

Service: (877) 706-0409

Today 9:00 AM - 8:00 PM
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2017 Jeep Grand Cherokee Overland Used Cars in Florence, AL 35630

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 15, 2017
bad57belair
I stopped by this dealership to look at a jeep with a price quoted over the phone.When I arrived the price went up over 2000.00 dollars. What a waste of time!!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Bad57belair, our policy is NOT to give prices on the phone. However, we DO quote online by email. By this way, both parties are CLEAR on pricing. We honor all pricing that we quoted by email. If you have any question, please call me direct at 256.766.7324 ext 218.
Sep 21, 2017
Terrible! Tried purchasing this for over a week, couldn't get a real response from the salesman. Got random emails saying he was "working on some numbers for me" and I asked daily where we stood, when I finally got a response, he had sold to someone else. This would have been an EASY sell--no finance involved. VERY disappointed in the service.....or lack of!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

As you know how competitive the auto market is online, our best prices are on our website. Some customers may qualify for additional saving, as of "Supplier Discount". We apologize the price wasn't in your budget. As of any deals, the customer has more leverage by coming to the dealership.
Aug 25, 2017
They were quick to respond to inquiry, yet doc fees and title fees were obsurd. $799.09 doc fee and $200 title fee. No one surely would pay that!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Jay, you were misinformed. Doc fee is 499 and process fee is 299. I've bought 4 vehicles and Yes I had to pay them to. Here is the link to ALL states doc fee: Notice if Doc fee is your issue, You may want to shop in Arkansas.   http://www.realcartips.com/newcars/482-documentation-fees-by-state.shtml
Jul 19, 2017
Just bought a beautiful 2008 ford F-450 I was treated with the utmost respect great service great communication with the staff Michell, Phillip, and others who assisted being that I traveled over 5 hours away and you guy's made it so easy thanks for all your help keep up the good work
Is this review helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Thank you for your business.
Mar 5, 2017
Always great response whenever I make contact
Is this review helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Thank you
Feb 6, 2017
Helped friend locate Tacoma.He went to Alabama and bought the truck.He is very satisfied.He said it was a good experience buying the Tacoma.
Is this review helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Thank you for your business.
Jan 7, 2017
I emailed and spoke with Kasey on the phone. He was very friendly and helpful. He helped me to get a great deal on this car.
Is this review helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Thank you for your business.
Jun 27, 2016
Contacted soon, but emails were generic. I wanted to know if they had the car at their lot and what was the price. Neither question was ever answered.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from University Chrysler Dodge Jeep Ram of Florence:

Brent, all of our vehicles are price online. The prices are at the lowest price to be very competitive. So if you were looking for an different price, we apologize that the price was not in your budget. You can reach us at 800-New-Dodge and ask for Greg.

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