Universe Auto Sales

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7111 S Watt Ave, Sacramento, CA 95829

Sales: (916) 955-1743

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Oct 15, 2016
The owner himself picked me up at my house, drove me to the bank, took me to my mechanic to inspect the car, and then took me to the dealership before I purchased the vehicle. He should win a prize for best customer service. The car I bought was top notch too! :) :) :)
2 of 2 people found this review helpful.
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Sep 4, 2016
He was over an hour late for our appointment. We couldn't come together to make the deal, he waited until the very end to tell me that the price was for a cash only deal.The vehicle was in good shape and ran very nice. Just wish I had the full amount of cash. Besides being late which was a huge deal for me, my interaction was good, he was nice, and I will try to use him again.
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Jul 20, 2016
Good price, but not the best service. Everything was done, just not when they said it would be.
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Apr 13, 2016
Dealer emailed that the car was available. We called by phone before leaving for Sacramento (one hour drive). When we arrived, nobody took care of us for quite a long time. When finally, somebody spoke to us, they said they had made a mistake, that the car was sold and no longer available. They showed us another "similar" car which was totally different. A bad experience.
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Apr 11, 2016
Excellent
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Mar 12, 2016
By the time they responded to my inquiry regarding a truck I was interested in purchasing, I had already purchased a car from another dealer, whom responded immediately
1 of 1 people found this review helpful.
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Nov 10, 2015
Good
0 of 1 people found this review helpful.
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Jun 10, 2015
Bought the car, it's really nice and a great find! Thank you
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May 22, 2015
not really a "Dealer" this is a junk yard that sells cars. No staff to discuss deals with. No Negotiating skills. Nothing personal, just not a good place to make a car deal.
1 of 1 people found this review helpful.
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May 4, 2015
dealer selling savage title vehicles that look like they're for the wrecking yard next door. A waste of my time.
1 of 1 people found this review helpful.
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Read 5 old reviews
Dec 31, 2014
They would never answer my question of their hours so I could drive by and see the car. They wanted my telephone number, which I was uncomfortable giving out to them. Never went and looked at the car.
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Nov 22, 2014
Called them to inquire about vehicle. Not very helpful
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Sep 16, 2014
The owner was not helpful. He quoted a price for another vehicle then changed the price, to a higher amount, within 5 minutes of providing me with a lower amount. Also, was arguing loudly with another customer regarding a transaction gone bad.. I would not recommend this dealer.
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Aug 21, 2014
The car was in terrible shape. Air did not work. Brakes extremely soft and Alignment way off.
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Jun 25, 2014
they didn't know electric, but car people don't. and were slow (busy with others) in processing the sale.
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